Hotels With Pools in New South Wales, Australia

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!

The front desk staff were very welcoming and arranged for me to have the perfect room. The hotel's swimming pool is beautiful with a fantastic view. The staff were proactive in helping with luggage, and both check-in and check-out were quick.

The location of the hotel is really good. It's super convenient to go everywhere in the city. The room is very well designed and quite cozy. All staff are really nice, polite, & helpful. The hotel's cafe is cute and the breakfast there is also quite good.  The only issue that we faced in this trip was our A/C was not working on our first night and again on our final night. However, the staff was very helpful and very quickly fixing it. So our overall experience was quite happy. 

* Bedroom - There's a decent level of privacy. - It's clean. - The individual charging facilities are a nice touch. * Bathroom and Showers - There seem to be few, but surprisingly, they aren't crowded. - You can borrow a hairdryer from the reception. - Shower towels are provided as standard (free of charge). - The shower space feels a bit small. * Kitchen and Dining Area - It's very spacious. - The dishes are a bit lacking (there are hardly any large bowls). - Overall, the ventilation isn't bad. - It gets crowded in the evenings due to the high number of users. * Overall Impression - Generally, it's a comfortable stay with no major inconveniences. - The location and price are good.

Excellent place to stay. Close to shops, clubs and take away food shops. Very quite place to sleep. Bed are comfortable to sleep in. Would recommend. friendly staff. Parking spaces can be a little bit tight if you have 4wd Ute

Facilities: Well-equipped. Cleanliness: Spotless. Service: Exceptionally warm and welcoming. The buffet restaurant managed to find us a table even though we didn't have a reservation on the night we arrived, which made the kids very happy. It's very close to the aquarium, and the whale watching pier is also nearby. It was a really great stay, and the kids felt the staff's enthusiasm, even trying to speak English, which was an unexpected bonus!

We had a wonderful stay at Capella Sydney. Our sincere thanks to Rebecca Chan and Kelly Huang for thoughtfully arranging our rooms and making our family feel so warmly welcomed. We would also like to thank Monica Cisneros for the delicious macarons—they were a lovely and thoughtful surprise. We thoroughly enjoyed the breakfast and the hotel’s elegant interior, which beautifully combines classic heritage character with refined modern design. Every detail made the stay feel calm, comfortable, and special. Thank you to the entire team for such a memorable experience. Capella Sydney will definitely be our first choice whenever we have the opportunity to return to Sydney.

Overall, the location and environment were fine. However, when checking out, a staff member at the front desk told us to attach the luggage tags ourselves when we asked to store our bags. I found this completely unacceptable. Even for a four-star hotel, this is unreasonable. Plus, the luggage tags themselves were of very poor quality and broke immediately when we tried to attach them, which was extremely annoying for guests. This service really brought down the whole experience.

I don’t usually go out of my way to give hotel reviews. Postive or negative. However I must for this hotel. I was recommended this hotel by someone I am having a meeting with in the area. It was shockingly expensive, but I figured it would be worth it due to location and it was recommended by my contact. I don’t always stay in 5star, but when staying in 5star, and super expensive, I absolutely expect 5star service. 1. Having being dropped off at the hotel there was zero bell boy to help with my luggage. I did all myself. After going inside the hotel I was asked if I would like help with my bags, but replied I already had them… again I already go it myself. 2. At every single hotel I stay in the world it’s common when you ask at reception, how is my room, do I have a good view or location they check and my change it a little for better location or room type if they have vacancies. I was replied to by the girl in reception in a somewhat arrogant manner, sir you have the standard room… with zero intent to look to see if there was better option. In countless years and counties I’ve never had this response. At lease some carding or trying, even if they were full but not just arrogant cold “you have standard”. 3. The sauna advertised is NOT free. It’s paid extra and you need to book. Why would a hotel advertise sauna when it’s an additional cost. In addition it closes at 7:30pm. In all my years I’ve never been to a hotel where it closes so early. How can one have meetings and get back to have a sauna in time. When I complained about this also I was met with coke arrogant smiles. 4. The last day on check out in morning there was no body at the front desk. Zero. Very strange. Never have I been in a hotel there was no body in reception. Even more so strange for such an expensive hotel. I would never recommend this hotel to anyone. I would in fact go, and have done put my way to NOT recommend. Not even a 1 star. For the price this is ridiculously over priced. The arrive is a lousy 1 star budge hotel. In fact a 1 star would have friendlier and better authentic service. On one positive note. The gym is amazing. The gym is a 5star as it’s not a “hotel gym” but a membership gym part of hotel. My overall rating therefore is a 2 star for the gym alone. Hotel for the price they charge and the well below average service zero!