The location of the Langstone is very good as were all of the staff and the breakfast, the only let down was the lack of cleanliness of our room.
Coffee mugs and glasses in the room were dirty, the horizontal surfaces dusty, the high and low corners of the room cobwebbed. The mirrors and windows unclean . The bathroom fittings etc were very tired and the bath bottom uninviting. The view of a fig tree was OK but the area around it unkempt. The beds, twin, though we had anticipated a double we’re clean and comfortable. The light above the mirror was not working.
We did ask for the room to be serviced after our first night, unfortunately only the beds were remade and the waste bin emptied. No cleaning attempted nor towels changed.
I do feel that there may be a lack of pride in the job from some of the staff but the cobwebs and dust were long standing.
Would we stay again , possibly, as on checking out we made the above comments and received apologies and a note for an upgrade for any next visit.
We had spent the previous night in a Premier Inn in Salisbury and the cleanliness there was was very good.
Set outside of Lymington, which is a 20 - 30 minute walk away. Large grounds with lawns. Outdoor pool. Children's play area. Tennis courts. Indoor pool in an separate complex that also houses the breakfast room. Both are not in keeping with the charm and style of the older main hotel. We had a bedroom in one of the outside 2-storey more modern self contained units. You have to walk outdoors to access them. Good size room. Comfortable bed. Bathroom with bath and seperate walk in shower.
Heating was totally inadequate for the size of bedroom - just a very feeble electric warm air heater with no ability to increase / decrease the setting AND it kept cutting out. Would have frozen on a winter's evening!
Food & drinks in the evening hotel was acceptable, but quite expensive. Breakfast in the ”spa” building was self service and chaotic.
Overall paying 4* prices for a 3* facility.
We were looking for a place to stay whilst we visited Winchester and decided to go here.
The room was spacious and the air con was lovely on a very hot day.
The bed was lovely and comfortable and was nice and clean.
Will definitely book you again to experience the spa side of things in the future
Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
Lovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
We stayed her the night before our cruise, the hotel is spotless, the rooms comfortable,there is an extensive carpark , choice of eating areas,. Breakfast was self service and had everything you could want. There is a large and I mean large Asda nearby .
The staff in the hotel are young and great .
Would we stay again … already on it to book next year
As I was not travelling by car, the hotel was a bit far from the Southampton railway station. The bus passing by the hotel only ran once an hour, which was a bit inconvenient. However, the decoration of the hotel completely met my requirements. It was a very historic British building with a swimming pool. Breakfast was served in an old British space, which was a very refreshing start to a new day.
Located in Brockenhurst, Balmer Lawn Hotel is on the riverwalk, within a 15-minute drive of New Forest National Park and Lymington Pier Ferry Port. This family-friendly hotel is 6.7 mi (10.8 km) from Beaulieu National Motor Museum and 7.8 mi (12.5 km) from New Forest Wildlife Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Beresfords, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Brockenhurst? This hotel has 3369 square feet (313 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 54 guestrooms featuring DVD players. Digital programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
The location and environment are too big, and the house feels very much, like the castle, I like it very much, the forest park is still worth a day, the hotel environment is first class, absolutely good value for money, the house is a little smaller, but the UK is the same
Very Good
78 reviews
8.9/10
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7.4/10
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
GGuest UserBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
GGuest UserWe were looking for a place to stay whilst we visited Winchester and decided to go here.
The room was spacious and the air con was lovely on a very hot day.
The bed was lovely and comfortable and was nice and clean.
Will definitely book you again to experience the spa side of things in the future
LLindsaylooWhen you walk into this hotel you are welcomed by friendly reception staff in a grand lobby which smells divine. There is iced fruity water and fruit available. I booked a balcony room which was very spacious although a little worn around the edges. The bed was large and comfortable but the pillows were not good and could do with replacing. There was a large TV with multiple channels and tea and coffee facilities. There was a dressing table with poor lighting but decent mirrors, spacious wardrobe and area for dressing and shelf for suitcase. The bathroom was large with toilet and also bidet, a regular sized bath but very small shower. The water didn’t run away too well in the shower tray so I ended up with several inches of water in the tray. There was hand wash and lotion available. The balcony was more like a ledge and was not not wide enough to even have a chair outside but it was very pleasant with the door open and the sun shining through in the evening. It was nice to stand on the ledge and watch the cruise ships come in and out.
The reception staff were very friendly and helpful and upgraded me to free parking for the two days that I stayed which was great. I didn’t eat in the hotel as there are numerous cafes and restaurants in the area. All in all, I enjoyed my stay and would stay again.
GGuest UserA repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.
GGuest UserThe location of the Langstone is very good as were all of the staff and the breakfast, the only let down was the lack of cleanliness of our room.
Coffee mugs and glasses in the room were dirty, the horizontal surfaces dusty, the high and low corners of the room cobwebbed. The mirrors and windows unclean . The bathroom fittings etc were very tired and the bath bottom uninviting. The view of a fig tree was OK but the area around it unkempt. The beds, twin, though we had anticipated a double we’re clean and comfortable. The light above the mirror was not working.
We did ask for the room to be serviced after our first night, unfortunately only the beds were remade and the waste bin emptied. No cleaning attempted nor towels changed.
I do feel that there may be a lack of pride in the job from some of the staff but the cobwebs and dust were long standing.
Would we stay again , possibly, as on checking out we made the above comments and received apologies and a note for an upgrade for any next visit.
We had spent the previous night in a Premier Inn in Salisbury and the cleanliness there was was very good.
GGuest UserThe hotel is in a great, quiet location and it is a very beautiful building. The room was clean and pleasant, but it wasn't quite what I expected. Through Trip I thought I had booked one room up from the smallest option, but alas turns out I had not! The bed was also advertised as a standard double, it definitely is not in the smaller rooms, it is a small double, and this made sleeping for two a little uncomfortable. The room was also very hot even though we turned the radiator off and had the window open all night but I think this is just due to it being an older building, heat rises etc. The pool room really needs TLC. It is very overlooked and we felt really lets the hotel down. It's shame as it's a lovely space - even a quick lick of paint would bring it back to life if money doesn't allow for larger maintenance. Staff were all very friendly, especially the two we were served by in the restaurant for dinner. The food was okay but a little over priced but the service made up for that. All in all for a quick overnight stop it was fine.
JJohnRLovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
SSteve CundySet outside of Lymington, which is a 20 - 30 minute walk away. Large grounds with lawns. Outdoor pool. Children's play area. Tennis courts. Indoor pool in an separate complex that also houses the breakfast room. Both are not in keeping with the charm and style of the older main hotel. We had a bedroom in one of the outside 2-storey more modern self contained units. You have to walk outdoors to access them. Good size room. Comfortable bed. Bathroom with bath and seperate walk in shower.
Heating was totally inadequate for the size of bedroom - just a very feeble electric warm air heater with no ability to increase / decrease the setting AND it kept cutting out. Would have frozen on a winter's evening!
Food & drinks in the evening hotel was acceptable, but quite expensive. Breakfast in the ”spa” building was self service and chaotic.
Overall paying 4* prices for a 3* facility.
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