The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.
First the positives - the staff was very nice and the breakfast was okay. Now the rest of it. My room was not cleaned the entire time I was there. Apparently, even if you want your bed made, you must request it each day. It was written on one of the many pieces of paper they gave me and I missed it - my bad. Now, let's talk about the rooms. This was one of the worst rooms I've ever been in. I had booked a queen room and when I checked in, I was told I was upgraded to a king suite. They put me in a king handicapped room. It had a bathroom, a bed, 2 nightstands, a dresser and a chair. There was no table and there was no desk. I had to work while I was there and had no place to put my computer. Necessity is the mother of invention so I ended up putting my computer on the ironing board which I set-up next the only chair in the room. Speaking of work, the internet was down all of one of the days I was there. Additionally, at least one of the elevators wasn't working every day. I used the pool and it was very unpleasant. It looked like it hadn't been updated in decades and most of the tile trim was missing. The ”beach towels” they provided were more like hand towels.
I would not recommend this hotel to anyone - ever again. Stay away - far away.
It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.
Amazing venue. The light shows in the historic main lobby are dazzling. Order bar food and set yourself up for an evening of entertainment. The guest rooms are sheltered under the historic train barn, replete with reflection pools, restaurants and, of course, the 400-ft ferris wheel. Of special note is the brand new Saint Louis Aquarium. It is worth the price itself you take your time. You can rush it in an hour, but budget at least 2- 2-1/2 hours and take it s-l-o-w-l-y.
The room was very clean and in a good location. It was very convenient to get to Arch by bus. I especially want to mention their service. When I checked in, the guy and girl at the front desk (both black) were very enthusiastic and joked with each other, which immediately brought us closer. I left my computer in the room when I left, and the hotel later sent it back to me free of charge, which was very fast. I have to give them a big compliment.
Great location, services, and amenities. Staff was very friendly and helpful. One of the best places my friend and stayed at so far on our trip. Very thoughtful with supply of bottled drinking water, and the breakfast is the best. The hotel sits on 6
7 acre of land with a lot of space. Highly recommended
Everything was simply divine. We didn’t get to check out the roof top since it was a windy day but everyone was pleasant, good food, good drinks and clean!!
The two rooms are connected and have doors. If you are traveling with friends, you can ask to be arranged together. The exhaust fan in the bathroom was very noisy and would not turn off. The air conditioner was also very noisy, but the weather was nice, so I turned it off to make it a little quieter.
Breakfast is 15 knives, 16.31 knives plus tax, which feels average, but there are no places to eat around.
There is a drop-off service, just give the driver a small tip.
There is hot water and hot coffee at the wall when you enter every morning. At other times, you have to go to the restaurant to get it.
Overall it's okay.
Parking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.
Very Good
101 reviews
8.7/10
Price from
IDR 2,382,819
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8.3/10
Very Good
NnambismeriFriendly and helpful front desk. Comfortable room on top floor. Large comfortable shared lounge and games area if wanted for a group. Convenient location to universities and train station or town amenities by car or walking. Unfortunately, there is no on-site parking, but you can get advice for where in the city to park.
GGuest UserFinding and getting into the motel is fairly easy as it is on Hwy 76. The main lobby is very clean and welcoming as are the staff. I did note that they had a No vacancy sign taped to the door, so that let me know they were a popular spot on the strip. We got there a little early, and there wasnt a guarantee that our room would be ready but the lady was very nice and was able to get us in without an issue. Process was quick and easy and we were assigned room 1121, ground floor, furthest away from the main road, on the backside of the building. We parked, used the key easily (just tap and go), and walked in. The smell made it obvious to us that there had been a major flood or leak because it reeked of attempts to cover the smell of mold and mildew. We could see water damage everywhere and even the sheets on the bed were damp due to excessive moisture in the air. We have worked restoration from flooding and could distinctly smell something reminiscent of an ozone machine. The air unit was black and broken in pieces, but it still worked, for which we were grateful. The carpets were dirty and in a serious need to be cleaned although by the door had the worst of it. The silicone in the bathroom is seriously moldy and, at best, needs to be replaced and at worst scrubbed with a mildew cleaner like Lysol mold and mildew. The in room fridge had serious condensation on the inside so we figured that it had been giving them issues. It wasn't until the next morning that we noticed the patch job in the ceiling over by the door that it occurred to us that that is the bathroom of the floor above us and that there was a major leak that way. Overall, I have paid less for better rooms and if there had been an option, I would have asked for a different room. If not for the fact that we knew we would not be getting a refund, we probably would have left and went somewhere else. The staff were wonderful to interact with, but the room itself was not worth the visit. Its a flip coin or maybe a desperate act that will get us to book there again. Oh! Major gap in the door and the glass in the window to the room was cracked! Shower head was gross and growing stuff too.
PParker’s7585Hotel was great and clean and beautiful. I was to early for my room and I was exhausted from traveling and they managed to get me in my room very fast.. thank you front desk.. housekeeping did a lovely job on 518. Not one thing was wrong and I am picky. On the other hand, I do smoke and I went outside to sit in my vehicle and smoke late in the night and was harassed and attacked verbally by a gentleman claiming to be a police officer. Very hateful and rude and disrespectful. I was parked inside the gated lot. And was approached with rude questions and insulting tones like me and my husband were criminals. And because I stood up for myself and refused to back down and answer private questions about where I was staying and what room,to someone off duty with no badge, he was trying to get me kicked out if my room in the middle of the night. The police officer on duty help resolve the situation and I went to my room. But it was a very bad moment all because we couldn’t sleep and was having a conversation in our vehicle inside the gated parking for the crown plaza.. shame on the man for being rude and thanks to the officer that handled things well. Maybe should get that guy outta that line of work. But I would stay again hands down cause the hotel was great.. and staff was amazing.. thank you crown plaza
MM8206****Similar to a hotel-style apartment, it is fully equipped with microwave ovens, induction cookers, toasters, tableware, etc. in the room. It is very suitable for long-term living. The hotel has a laundry room, a free swimming pool and a gym. The service staff are enthusiastic.
GGuest UserFirst the positives - the staff was very nice and the breakfast was okay. Now the rest of it. My room was not cleaned the entire time I was there. Apparently, even if you want your bed made, you must request it each day. It was written on one of the many pieces of paper they gave me and I missed it - my bad. Now, let's talk about the rooms. This was one of the worst rooms I've ever been in. I had booked a queen room and when I checked in, I was told I was upgraded to a king suite. They put me in a king handicapped room. It had a bathroom, a bed, 2 nightstands, a dresser and a chair. There was no table and there was no desk. I had to work while I was there and had no place to put my computer. Necessity is the mother of invention so I ended up putting my computer on the ironing board which I set-up next the only chair in the room. Speaking of work, the internet was down all of one of the days I was there. Additionally, at least one of the elevators wasn't working every day. I used the pool and it was very unpleasant. It looked like it hadn't been updated in decades and most of the tile trim was missing. The ”beach towels” they provided were more like hand towels.
I would not recommend this hotel to anyone - ever again. Stay away - far away.
GGuest UserLocation in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!
YYunxinyiranThe hotel is very good, with free shuttle to the airport, the restaurant is delicious, the scenery is also good, and the window is very beautiful. The bar on the first floor is also very atmospheric.
GGuest UserI really only booked the room to have a place to sleep and shower for two nights, and the hotel got one of these right. The shower was a problem because, when the shower was turned on, water would gather on the ceiling and rain down. It was very unpleasant, so I skipped a shower on my second night, took a video of the problem, and shared my concern and the video with hotel staff when I checked out. Other than that, the room and common areas seemed to be mostly clean, although I cleaned things in the room that housekeeping clearly didn't get to (e.g., a sticky microwave knob). I also found the elevators intolerably hot. Yes, it was record heat outside, but I don't understand why the elevator cars weren't air conditioned like the rest of the hotel common areas. As for breakfast, it was okay for consumers of the standard American diet - I.e., high fat, high sugar - and, as a whole-food plant-based consumer, not terribly appealing. But, this is mid-America.
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