The room was very spacious with a fantastic view. The air conditioning was quiet, and the hotel service was excellent. We could enjoy the hot spring every day, and the scenic water features of the hotel's onsen were beautiful. They even provided complimentary fragrant capsule coffee! The location is incredibly convenient, just a 2-minute walk from Kumamoto Station.
Nestled right next to the river, near the village center. Close to the main walking street and attractions. Traditional Ryokan with very good hospitality. Excellent outdoor onsen, with many smaller private onsen in the annex building. Cozy environment, a really good place to relax. The Kaiseki dinner was really good! The curated selections were great in taste, textures and varieties. Best night's sleep in our 7 day tour of Kyushu. Breakfast was good as well, followed by sightseeing around Kurokawa Onsen before checking out. Truly enjoyed our stay here, thanks to their staff. Great people, lovely place.
This hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
I took a bus from Fukuoka Airport to Sakuramachi Bus Terminal, which took over two hours, but it was hassle-free. The room was larger than the KOKO hotels I've stayed at before and very clean. I've stayed at KOKO hotels in Kobe and Shinsaibashi and had a great impression, so I chose KOKO again for my trip to Kumamoto. The location is excellent; it's a straight shot from the hotel to Kumamoto Castle and Josaien. There's a department store right below the hotel, and the supermarket on B1 has an incredible variety of products. Across the street is a bustling shopping and dining street, similar to Shinsaibashi. I highly recommend it to anyone planning a trip to Kumamoto; it's definitely worth staying here.
Wonderful hotel 🏨 ♥️ 👌
We feel it's a real 5 stars hotel; from the excellent service, the rooms and on to the dinning room, and of course the onsen, everything and everyone were just perfect!
We got a room facing the garden, forest and mountains and it was just great waking up to these views in the mornings.
The experience of food was excellent, both at breakfast and dinner...
The staff here go out if their way to make sure you have what you need, and the onsen was the best one I have seen in Japan so far; it has several hot baths, indoor and outdoor, and dry sauna.
We were extremely happy we booked this place ahead of time as it was fully booked when we arrived and there wasn't even availability to upgrade, even though it wasn't needed as the room was great already.
Thanks for everything 🙏
We booked two rooms for our family of four as each room is rather small. We stayed three nights and enjoyed ourselves. Car park is round the corner so its convenient. Hotel gave us a voucher for discounted parking. The hotel is very central and convenient with a MacDonalds right downstairs.
Amazing
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Amazing
GGuest UserAn independent cottage is also equipped with a private hot spring, which is great in the cold winter. The food is exquisite and delicious, and the service is impeccable. The hotel has a good view and no disadvantages except that it is a little expensive.
GGuest UserWe were kind to you when you contacted me by phone, check-in, check-out and meals.
The food and dinner breakfast were very delicious and satisfying.
thank you for your help. Thank you very much.
I wanted to make a reservation if I could explain the rental hot spring.
AAW7The service staff was very friendly, we received us at the main entrance when we arrived by car, helped with our luggage, led us into the restaurant, and introduced us to various ingredients and cooking methods. The cooking method for dinner is very special, setting up a fire on the sand and barbecuing, the taste is very unique. After the meal, lead us to the room and explain one by one, very professional. The location is relatively remote, but it can be regarded as a feature. The hotel has a public bath, but we didn't go because there is a private bath in the room and the water temperature is very comfortable. Compared with other high-priced brand hotels, the price is really first-class, but the location is really remote.
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