Hotels With Spa in Shaanxi, China

The service level is first-rate, and the service staff in the lobby and at the door are very friendly. The hotel's facilities are not bad compared to five-star hotels, but smoking should not be allowed in the lobby🚬. In addition, the quality of breakfast is not up to the standards of a 5-star hotel.

Traveling with kids during the Chinese New Year peak season, the experience was absolutely fantastic. 1. The location is superb, right inside Huaqing Palace. There's a dedicated small gate for direct access to the park, and with our room key, we could enter and exit unlimited times smoothly and for free. The hotel itself is quiet and classic; just taking a walk around is a beautiful experience in itself. 2. Every staff member we encountered had a commendable attitude, genuinely considering the guests' needs. 3. The hot springs lived up to their reputation; both the indoor (staff filled the bath for us in advance in the evening) and outdoor pools were excellent. 4. Thoughtful details like insulated cups, white fungus soup, comfortable pajamas, a spacious bathroom, reminders about amenities delivered to the room, a beautiful souvenir mirror, and delicious welcome fruits. 5. The 'Song of Everlasting Sorrow' show tickets, which they helped us book in advance, had excellent, central seats. In the evening, we took a dedicated passage to the venue, which was convenient and avoided crowds. 6. My only suggestion is that adding a humidifier in winter would make it even more perfect.

We booked a family room, and it was incredibly spacious for three people. It had a separate toilet and a separate shower, and everything was spotlessly clean. The service was also very thoughtful. On the 4th floor, there are free self-service washing machines and dryers, which is really convenient. There's also a gym, but we didn't get a chance to use it. Although the hotel is on a street, it's a small road so it's not noisy at all. Overall, we were very satisfied. We'll definitely stay here again next time we're in Xi'an.

This was my first time staying at the Hilton in Xi'an, and I was really impressed. The hotel's location is fantastic, very close to Yongxingfang and the City Wall, and within walking distance of a subway station. The decor has a grand, traditional Chinese style; although it shows a bit of age, it's meticulously clean and well-maintained with all the necessary amenities. The staff were all very friendly and helpful, always greeting us with a smile. The breakfast spread was also excellent, with plenty of local specialties. This hotel is definitely ideal for tourists, and I'd prioritize staying at the Hilton again if I return to Xi'an.

We were in this hotel 2 days. Breakfast was very tasty, Chinese and European food and drinks. The staff is very friendly. They helped me with all the requests we had. We visited the hot springs and were very pleased, the temperature was from 30 to 50 degrees, with various additives inside: herbs, fruits and even wine. I also visited gym, its simple but functional. I recommend the hotel to anyone who wants to visit this city and enjoy good service.

We booked a 3-bedroom family suite. The first floor was spacious, and the second floor was a bit smaller, suitable for 4 adults and 1 child, or 5 people in total. The room was in an apartment building, not the main hotel building. They provided some snacks, and even a cake for my elder's birthday. It was quieter than the main building, though there were many people outside the window, making it a bit noisy. The location was excellent; the Giant Wild Goose Pagoda was right outside, surrounded by all sorts of shops. Traffic control was a bit annoying; to get a taxi, you had to walk a few dozen meters from the Ci'en Road intersection, near the High School Affiliated to Shaanxi Normal University. The facilities were a bit old but acceptable, and the cleanliness was decent. The price was reasonable for weekdays but too expensive during holidays. The breakfast selection was a bit limited and lacked character. However, the executive lounge could double as dinner, saving us a meal expense.

The hotel is clean and tidy, and the bathroom has a separate wet and dry area. The cleaning staff are very proactive; they clean every two days or so, or they'll come by around 8-9 AM the morning after your first night to ask if you want a cleanup. Since I was alone, I felt that cleaning every two days was fine, but for a couple, they'd probably clean daily because each room comes with two sets of toiletries, and for one person, the toiletries usually last about two days. I stayed for four days and didn't see any slippers in the room. I didn't ask if the hotel doesn't provide them or if they were just missing, so I just bought a pair from a roadside shop. These are just my personal observations; if you have similar issues or other questions, you should ask the front desk—they'll know more than I do.

Selected Dessert Mystery Box (delivery time 21:00-21:30, please be patient during peak hours like weekends and holidays): This was a bit disappointing, as shown in picture 8. Facilities: I've stayed here many times, and this time I specifically chose a game room because my child wanted to play. Coincidentally, it was the same room we stayed in before! The environment is always good, and soaking in the hot springs is very convenient. This year, they even added safety railings to the hallways, which is a thoughtful touch. Service: The butler sent a separate fruit platter for my child and even helped arrange car washing in advance. When we came back from the hot springs at night and asked for ginger tea, they brewed a whole pot – excellent!

This was by far the best hotel I stayed at during my trip to Xi'an. I upgraded myself from the Sofitel to a Luxury Premier Room at the Sofitel Legend, and it was absolutely worth it. The room layout was well-designed, featuring two bathrooms and a separate walk-in closet. The amenities were exquisite, with high-quality towels and bath towels, and incredibly comfortable bedding. The room was also very well soundproofed, making for a peaceful stay. For breakfast, there was a great selection of buffet items and à la carte options. Most importantly, breakfast was a quiet and undisturbed experience. The butler service from Fancy, Erics, Aaron, and Leo was exceptional. They personally delivered all my food deliveries to the room, and whenever I returned to the hotel, they would greet me and even press the elevator button for me. I was thoroughly impressed. It truly lives up to its reputation as the top luxury hotel in the Sofitel collection. This will be my first choice for accommodation the next time I visit Xi'an.

very close to airport,clean room,very good breakfast,nice and helpful staff,free airport pick-uo and drop-Off..we recommend this hotel.only drawback is telephone number provided by Trip.com as hotel's number is wrong!