3 Stars Hotels in County Durham, United Kingdom

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

Wow sums up the experience from start to finish. Amazing room very clean infact it was spotless. Reception staff were very helpful they went above and beyond. We were checked in early, nice court yard to sit and have a drink from the well stocked bar, top quality wine. Very comfortable bed we both slept very well. Breakfast was a little hectic but we got there in the end food was just great good selection from the menu and very good quality. Wouldn't hesitate to stay here again. Thank you .

I stayed at the hotel for 10 nights when visiting Durham to help my younger sister. A huge thank you to Colin and Mandy and the reception staff for their welcome, kindness and dealing with any minor problems I had. Overall my stay was good , apart from housekeeping occasionally forgetting to clean my room.? This really is a management, supervision issue. The staff also experienced problems and were stressed with a huge ” Irish ” wedding which hardly affected me but management really need to look at their priorities re regular guests v quick bucks. Or ensure extra staff and security are ramped up. Whilst I did eat at the Health Club I found the service here varied from vastly efficient and helpful to unbelievably slow. Maybe the catering facility needs specific areas for hotel guests who really don't have all the time in the World to spare !!. Many thanks again and good luck.

One of the friendliness hotel inns ever ! we stay often at this hotel as my husbands family live close by. The staff here can’t do enough for you and it’s nice to be recognised each visit gives it a personal touch nothing is to much trouble such a warm abs friendly atmosphere every time we go .Hotel is kept immaculate shops close by on site to a perfect location ! Food is always delicious Thanks again for a lovely stay xx

My wife and I, along with our dog, stayed for one night en route to Scotland. The check in process was swift and efficient and we were allocated a courtyard dog friendly room. The room was clean and the facilities fine for a one night stay. We ventured in the bar for a drink and were served and told we were welcome to sit anywhere in the bar. We stayed in the bar for an evening meal and the meals were very good with large portions and well cooked. I especially loved the home cooked chips which came with the scampi. Drinks were reasonably priced as was the food. After dinner we sat out in the lovely beer garden with more drinks until the temperature dropped. Breakfast the following morning was excellent, with a continental selection and a huge cooked breakfast, Staff were all very friendly throughout our stay and we felt our dog was welcome. All in all, an excellent first visit and I would not hesitate to return if we travel this way in the future.

It suited our needs. The place itself is ok, Mary the lady in charge was great. The place itself was really tatty and needed some money spent on it. Doors not fitted properly, no carpet on the stairs. Paint coming off the ceiling. Wires everywhere in the room.

We came here for our Grandparents 70th wedding anniversary party and stayed over night. It was amazing! The party was very well staffed with food being brought out promptly and cleared in good time. Staff were all lovely and more than helpful when needed. The green out the front was perfect for the little ones to have a run around and burn off some energy. We had a family room (2 rooms adjoining) and it was great! Lovely and clean, plenty of space for us all, comfy beds! The tea/coffee station was very generously stocked. We’d asked for a few extras (ironing board and iron) and the staff were very happy to help. Breakfast in the morning was great. Quick service and well cooked. All the staff in the morning were lovely and cheerful! Could have easily stayed another night!

If you're picky, this probably isn't the place for you but if you're more the straightforward, no-nonsense type, it ticks all the boxes that matter. My room was clean and tidy, the bed comfortable and the breakfast kept me sated until late afternoon. If you have dietary requirements, though, you'll have to speak up. I was simply asked what time I'd like breakfast. There was no mention of options, vegan needs etc. I simply finished my toast and cereal and a glorious full English was put in front of me. My only dietary requirement is 'generous portions', so this approach worked perfectly for me but it won't suit everyone. The gentleman serving breakfast was a man of few words. Not rude or stand-offish, just reserved. If you loathe morning people and small talk in equal measure like I do, you'll love him. And as for the night before, don't worry about being away from the city centre. There's a Sainsburys and Vietnamese restaurant within easy walking distance, so you won't starve. The final plus point for me was the price of £43. £40-£50 cheaper than more central alternatives in a city that seems to think it's Kensington. I would definitely stay at The Shoes again.

We stayed for one night and to be fair that was enough. On arrival we were able to leave our car in the car park as too early to check in. There was no charge for the car park. There was a bus stop directly across the road a very regular number 7 bus took you into their lovely town with plenty of lovely shops, restaurants, bars and family run coffee shops. Check in was good and we found our room quickly. We were on the ground floor. Our room over looked the back garden which was very run down and in urgent need of a re vamp. Old garden furniture, wood work dropping to pieces and dead plants and weeds. Someone obviously had smoked in the room we stayed in as there were cigarette ends outside on the floor! Room was old but clean with kettle tea/coffee/biscuits. The hairdryer was old and made a terrible noise so I used the one I took. Basic complimentary toiletries in the bathroom and the shower was over the bath. We decided to have an hour in the pool area which was nice and relaxing. We used the steam and sauna areas. Small but hot as it should be. Descent changing rooms with showers and chairs around the pool side. The hydrotherapy pool was not working which was a shame. The pool receptionist was very friendly. During our stay there was a group of rugby players which were loud and in appropriate deciding to roll all over the floor in reception and drop their shorts for all to see. A very unpleasant experience. There is a small bar which serves the usual and to be fair around the same price of town. Now to breakfast. It was poor. On arrival we were told we could sit where we wanted. We sat on a table for 2. There was no cutlery and the table required cleaning before we could sit down. The only branded cereal was weetabix. There were bran flakes corflakes and coco pops No yogurts, pastries or fresh fruit and the toast was the cheapest looking. There was warm orange and apple juice. We ordered a full English which was poor. The bacon was fatty sausage well over cooked and the black pudding was a solid block. There was a small half a tomato and mushroom which were very greasy . The hash brown and beans were good and hot. There was tea and coffee which were served in pots which was good. The poor waiting staff really didn’t look happy to be at work. Checkout was quick and easy. Overall hotel in need of a complete re vamp, food was only average at best. However in a great location for exploring Yarm. Will definitely return to yarm but maybe not this hotel.

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

It suited our needs. The place itself is ok, Mary the lady in charge was great. The place itself was really tatty and needed some money spent on it. Doors not fitted properly, no carpet on the stairs. Paint coming off the ceiling. Wires everywhere in the room.

We stayed for one night and to be fair that was enough. On arrival we were able to leave our car in the car park as too early to check in. There was no charge for the car park. There was a bus stop directly across the road a very regular number 7 bus took you into their lovely town with plenty of lovely shops, restaurants, bars and family run coffee shops. Check in was good and we found our room quickly. We were on the ground floor. Our room over looked the back garden which was very run down and in urgent need of a re vamp. Old garden furniture, wood work dropping to pieces and dead plants and weeds. Someone obviously had smoked in the room we stayed in as there were cigarette ends outside on the floor! Room was old but clean with kettle tea/coffee/biscuits. The hairdryer was old and made a terrible noise so I used the one I took. Basic complimentary toiletries in the bathroom and the shower was over the bath. We decided to have an hour in the pool area which was nice and relaxing. We used the steam and sauna areas. Small but hot as it should be. Descent changing rooms with showers and chairs around the pool side. The hydrotherapy pool was not working which was a shame. The pool receptionist was very friendly. During our stay there was a group of rugby players which were loud and in appropriate deciding to roll all over the floor in reception and drop their shorts for all to see. A very unpleasant experience. There is a small bar which serves the usual and to be fair around the same price of town. Now to breakfast. It was poor. On arrival we were told we could sit where we wanted. We sat on a table for 2. There was no cutlery and the table required cleaning before we could sit down. The only branded cereal was weetabix. There were bran flakes corflakes and coco pops No yogurts, pastries or fresh fruit and the toast was the cheapest looking. There was warm orange and apple juice. We ordered a full English which was poor. The bacon was fatty sausage well over cooked and the black pudding was a solid block. There was a small half a tomato and mushroom which were very greasy . The hash brown and beans were good and hot. There was tea and coffee which were served in pots which was good. The poor waiting staff really didn’t look happy to be at work. Checkout was quick and easy. Overall hotel in need of a complete re vamp, food was only average at best. However in a great location for exploring Yarm. Will definitely return to yarm but maybe not this hotel.

Set in one of the best areas of Stockton on Tees, this place is a disappointment. We went as a party for Sunday Lunch, OMG, the place is covered with televisions, there was even 2 in the Dining Room. The staff were exceptional, the food arrived just to say warm. The Sunday Tapas lunch was crazy, far too big tapas vegetable dishes of Cauliflower Cheese, and a Cabbage one, the portions would have been better shared between two people, what an absolute waste, the yorkshire pudding with the meat in was tiny. Very disappointing TV's everywhere, there is a lovely little room on the right as you go in, that would be ideal for non TV enthusiasts to dine in peace, but that had a TV in too. We were served by Carla who was really attentive, well doner.

I stayed at the hotel for 10 nights when visiting Durham to help my younger sister. A huge thank you to Colin and Mandy and the reception staff for their welcome, kindness and dealing with any minor problems I had. Overall my stay was good , apart from housekeeping occasionally forgetting to clean my room.? This really is a management, supervision issue. The staff also experienced problems and were stressed with a huge ” Irish ” wedding which hardly affected me but management really need to look at their priorities re regular guests v quick bucks. Or ensure extra staff and security are ramped up. Whilst I did eat at the Health Club I found the service here varied from vastly efficient and helpful to unbelievably slow. Maybe the catering facility needs specific areas for hotel guests who really don't have all the time in the World to spare !!. Many thanks again and good luck.

If you're picky, this probably isn't the place for you but if you're more the straightforward, no-nonsense type, it ticks all the boxes that matter. My room was clean and tidy, the bed comfortable and the breakfast kept me sated until late afternoon. If you have dietary requirements, though, you'll have to speak up. I was simply asked what time I'd like breakfast. There was no mention of options, vegan needs etc. I simply finished my toast and cereal and a glorious full English was put in front of me. My only dietary requirement is 'generous portions', so this approach worked perfectly for me but it won't suit everyone. The gentleman serving breakfast was a man of few words. Not rude or stand-offish, just reserved. If you loathe morning people and small talk in equal measure like I do, you'll love him. And as for the night before, don't worry about being away from the city centre. There's a Sainsburys and Vietnamese restaurant within easy walking distance, so you won't starve. The final plus point for me was the price of £43. £40-£50 cheaper than more central alternatives in a city that seems to think it's Kensington. I would definitely stay at The Shoes again.

This is a great place to stay! The staff are very kind and helpful, the rooms are wonderful - lots of power points in useful places! - and the location is lovely, close to the railway station, a short walk into the centre and some beautiful riverside walks. I’ll definitely be back.

Wow sums up the experience from start to finish. Amazing room very clean infact it was spotless. Reception staff were very helpful they went above and beyond. We were checked in early, nice court yard to sit and have a drink from the well stocked bar, top quality wine. Very comfortable bed we both slept very well. Breakfast was a little hectic but we got there in the end food was just great good selection from the menu and very good quality. Wouldn't hesitate to stay here again. Thank you .