Nadi Villas

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.

We had a great stay at the Fiji Gateway hotel! The rooms were clean and in great condition and the showers had excellent water pressure and plenty of hot water - perfect for helping us relax as we continued our trip. As opposed to other hotel rooms in Fiji, the air conditioning worked great and the safe in the room was in good working condition - something that is always important for protecting your valuables and travel documents. This was a perfect place for us to stay when we had to fly out of Nadi airport for our flight to the island of Taveuni. On this night, we ate at the restaurant which had excellent, friendly staff and good food. But the thing we remember the most about this hotel were the 2 live musicians Igenasio and Joape who play in the bar and restaurant. During our meal, I kept pausing and saying to my wife, ”listen to this awesome music”! Just about every day for the rest of our trip I kept saying to my wife, ”did I say how awesome those musicians at the Fiji Gateway hotel were?” On our final night in Fiji, just before we went to Nadi airport, we went back to the Fiji Gateway hotel to see if Igenasio and Joape were playing in the restaurant and bar area. Guess what? They were! I was beyond excited to see them and told them that we came back to the hotel just to find them. They did not disappoint and played 2 songs that we requested as well as songs requested by others. They are a great duo and they complement each other with their lead singing and harmony. We'll always remember this final night in Fiji at the Gateway Hotel!

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

After getting rained out on another island we saw sunshine on Nadi so we changed our flight & were so blessed to get same day accommodations here. The wow factor starts with the short boat ride over to the island where you are instantly greeted with the biggest smiles & friendliest staff. We loved it all- the live music, Fijian night, pool table, swim up bar, relaxing overlooking the ocean, & the best breakfast. This location is an easy 30 minutes to the airport or Denaru marina which we utilized for a day trip to island hop. This is a beautiful island dripping in colorful flowers & dreamy palm trees everywhere. My only negative comment is there is a severely malnourished mare here that was being ridden. Both of the mares that had foals were underweight but she was all bones & it was heartbreaking. Please stop letting people ride these horses until they get up to a safe body weight & if they’re being fed “properly” than have her teeth checked out. Even while nursing a foal there is no reason a horse should ever be in that condition.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

Run down hotel and very poor service. While the room was clean, the service and facilities were very poor. The images on the web site must be from years ago, because now the place is very run down. At best this is now a one star motel. There is no lift, so if stairs are a problem don't get a room on the upstairs floor. There is no wifi, nor is there free airport transportation. When we arrived the remote control we were given for the air conditioner didn't work, after two requests (and more than an hour) this was fixed. When room service took away our dirty towels they advised they would be back with fresh ones, after a two hour wait I went to reception and got them myself. There was only one plug next to the double bed. The bedside clock didn't work. The bathroom was very run down, the shower door wouldn't close. The whole room is in need of repainting. There was a restaurant, but when we enquired (at 6PM) we were told it had already closed. (In our three night stay I saw two people dining there, once, for breakfast). The poolside bar looked like it hadn't been used for years. The poolside spa was broken. This is our third visit to Nadi, and this hotel rates bottom, way behind the Nalagi and the Mercure (both on the same street and both cheaper).