Apartments in Hanoi

Central located with local amenities such as mini mart, good restaurants (Japanese & its own Jasper Restaurant), cafes within the building. Pho restaurant is next street within walking distance and Korean BBQ Restaurant is 200m away from hotel. Housekeeping services to clean the rooms and clear rubbish are also excellent. Front desk counter staff are friendly and readily to help out.

We moved to this hotel after a less than great night at a nearby hotel. The location is ideal if you want to be near the lake or have business with an embassy. The lake is a 30 second walk, the embassies 10 minutes or so. There is a large grocery story (VinMart) a short walk away. The room has a large sitting area, work desk, full kitchen with a household-size refrigerator/freezer, and the bed is very comfortable as are the pillows. The bed area can be sectioned off by closing a floor-to-ceiling curtain between it and the lounge area -- convenient when your travel companion wants to get up early to work (and turn on all the lights). The bathroom includes a full-size tub and a Japanese toilet (i.e., heated seat and built in bidet with multiple options). We were there in the midst of the pandemic so occupancy was low. Rather than a breakfast buffet they provided us with a menu that included a very large selection of items ranging from Western standards to Vietnamese standards. You won't go hungry from lack of options. Evenings in the rooftop restaurant includes groups of local youth taking selfies of themselves in the 'fancy' surroundings. Worth an evening drink for the beautiful lake view as well as the people watching. Staff were great, food was very good and prices in the mini bar were entirely reasonable. Coffee, tea, drinking water and a FULL breakfast are included. If this location fits your needs when visiting Hanoi, I cannot recommend it more highly.

Amazing!!! My stay here was fabulous. The bed was so heavenly I didn’t want to wake up and leave. It was unfortunate that I could only spend one night there. Breakfast was awesome, many options were available. I was treated well from the start with a welcome drink, baker service and more. I hope I can return one day soon.

The room is very spacious and has everything that you need compare to the price. all of the staffs are very nice except the one guy that we met for the first time at the hotel on the 29th of December morning. seems like he had a night shift on that day. we called the hotel to ask where it was because we could not find it and we were so close. He answered with not a very friendly manner and didt give a very good welcome at all. We felt like we came here to beg for the free stay. Beside this guy, everything is perfect.

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

A good choice if you’re staying a week or more. Easy access to downtown or elsewhere by car. Small apartment with kitchen stocked with all the essential equipment (dishes, flatware, pans, etc. ). Bedding is comfortable, but a bit firm. Nice couch and TV. New rug. Great breakfast. Very clean throughout. I could do with fewer artificial flowers in apartment and fewer, larger, better paintings in halls, but that’s minor and a matter of personal taste. Highlands coffee shop and bun cha nearby. We didn’t find much in the immediate area, so stop at Big C or a minimart for groceries.

We really enjoyed staying here. We originally booked another hotel but due to the noise and other issues we had to change it and we’re very glad we chose Fraser Suites. It is located in very convenient location. Supermarkets are in the same building complex, there are numerous coffee shops, bars and restaurants nearby and Old quarter and other tourist sites are quick taxi ride away. There is also a free comfortable shuttle service which we used couple of times. The room was modern, spacious and quiet. We slept really good in a big comfortable king bed. We enjoyed cooking a lot in well equipped kitchen and the washing machine was very useful for our longterm stay. We used a sky lounge on the top floor couple of times. Very nice views and great cocktails!! Due to the weather the infinity pool was not open but it must be really nice when it is warm out. The best part was the very friendly and helpful staff. The receptionists, cleaning stuff, the shuttle drivers, bartenders and waiters, they made our stay very special. We would definitely come back and highly recommend it!

Very good hotel, in a busy part of Hanoi. Down an alley, but that makes it a quiet place to stay. The accommodation was very good. Bed was comfortable, hot water was good and the water pressure was good. Had 1 issue with the air-conditioning unit that leaked 1 day after being turned off then on. Major concern was the air-conditioning unit was above the RV & WiFi systems. No damage, and they got someone to look at it very fast. The room wasn't made up on our 2nd day. Front reception staff where very helpful. Close to a market, and lots of street food areas to eat.

3rd stay during this trip. Not such a big fan of the room layouts for bigger apartments and executive suites. Completely non-sensical layout with the bathroom on the other end of the bedroom or right next to it, but no direct door into it. The hotel though is great for value. Stay in the Superior bedroom studio if available Definitely recommend it. Discovered Bloom Classic, also by same owner and it's slightly better with most deals including breakfast.

The room type is apartment. It is comfortable for a family to stay here as a complete facilities to cook the food. The location is in the down-town of Ha Noi City and easy to travel around North. Vietnam. But thee towel smells not so good maybe caused by eco-friendly treatment.