Hotel was new and clean. Layout of rooms was proper and spacious, beds were decently firm which offer good rest. Bathroom a little small and lack of hooks for hanging. Kitchen is well equipped for all necessary.
Staffs (front office) were friendly and helpful.
The mini mart (open till 2am) was well stock that added points of emergency need.
Overall I give 5 star. Tks
The room design is quite old fashion and its suitable for those who looking for retro style.
I was quite surprise that the hotel with 4 stars provides lousy tooth brush which can hurt our gums with it.
At least please provides tooth brush that a bit soft with the standard.
Do note that please put reception number on the phone so that we can call the reception to provide drinking bottles.
Hotel breakfast overall is good.
The place is clean and well managed. Self check in Malaysia is a surprise but works well. Each co living units has a few rooms but the main common room is well equipped with living space facilities. Location is also nice since it's close to the old town and everything is within walking distance. The parking space has tight entrance but could easily be managed by a seasoned driver. Would recommend to anyone looking for a nice and cheap place to stay
Reasons for the low service rating:
1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for.
2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand.
3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card.
4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made.
5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host.
6. Host offered late checkout that I did not need as I was departing early morning the next day.
The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.
This is a very new hotel apartment. It's fully equipped with pots, pans, an induction cooker, microwave, refrigerator, and hairdryer. The only thing missing is a washing machine, but all other essential in-room facilities are there. The room is quite spacious; we booked a two-bedroom apartment. At around 140 Malaysian Ringgit per night during the May Day holiday, it offered great value for money. It was more than enough space for our family of three, with one king-sized bed and two single beds. The living room had a sofa, and surprisingly, the TV even had Mango TV and Tencent TV! đ
The infinity pool on the hotel's top floor isn't huge but is very tastefully designed. There's also a co-working space specifically for digital nomads, and the gym is excellent. The garden on the second floor is beautiful both day and night.
The hotel itself isn't far from the city center. It's about 6-8 MYR by Grab from the train station, and roughly the same to the Mural Street. To Perak Cave and Mirror Lake, it's about 8-10 MYR, making it very convenient to get around.
The only issue is that since the apartment is quite new, Grab's current pick-up/drop-off point is located at the main entrance on the main road. If you have a lot of luggage, you might need to ask the driver to go around to the reception area at the back of the apartment.
New hotel- great value for those travelling to Ipoh. Youâll need a vehicle to move around or at least use grab. The only thing I wanted to comment is that the staff should mask up, especially if theyâre sick. When I checked in, the staff looked really sick and had snot hanging on his nose. All these happened while handling my check in. It was traumatising for me. The hotel should provide hand sanitisers too.
The room is comfy however the beds are a bit too hard. Each need should come with two pillows, even those single beds.
The location is good as Ipoh Parade is between walking distance. Parking is convenient except no security and anyone can drive or walk into the basement. It comes with water dispensers and washing machine, which is nice. A little dusty on the kitchen and cups with stain. Others than this everything is good.
The apartment felt quite new. When we walked in, it felt like home. It also has the amenities listed and was true to picture. Will definitely come back in future.
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
A mountain-view room that purifies the soul. The air was fresh and humid after the rain. Swimming at the foot of the mountain was a great escape from the heat. Playful long-tailed macaques roam around. The security guards were also very friendly and helpful. Great value for money and a wonderful host â I accidentally left some personal belongings behind, and both the host and security guards promptly helped me communicate and retrieve them. Looking forward to enjoying life at The Cove again next time! â€ïžâ°ïž
Very Good
94 reviews
8.6/10
Price from
BRL 236
per night
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8.7/10
Very Good
GGuest UserHotel was new and clean. Layout of rooms was proper and spacious, beds were decently firm which offer good rest. Bathroom a little small and lack of hooks for hanging. Kitchen is well equipped for all necessary.
Staffs (front office) were friendly and helpful.
The mini mart (open till 2am) was well stock that added points of emergency need.
Overall I give 5 star. Tks
AAnonymous UserIt was a last minute booking, yet the host was able to reply as soon as possible. Just waited for a while for them to help out the check in procedures. He/She has been very helpful with the questions. The room is very clean (which I really like) and everything is in good condition (maybe the couch can be cleaned a lil as there is a little stain on it when we entered the room. But overall, everything is good and they also have a water dispenser prepared.
GGuest UserThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
GGuest UserHuge thanks to all the staff for their warm and helpful service, especially the back-office team whose attitude I found extremely satisfying! Thank you all for your help! I will definitely be supporting all of this company's services in the future.
GGuest UserThe hotel is very clean and suitable for a family trip with a spacious living room. Rooms are very comfortable, got shower gel and hari dryer. Is also got gym room and swimming pool at level 12. Sure will visit for next time!
ZZoey Lai Yung PingThe room design is quite old fashion and its suitable for those who looking for retro style.
I was quite surprise that the hotel with 4 stars provides lousy tooth brush which can hurt our gums with it.
At least please provides tooth brush that a bit soft with the standard.
Do note that please put reception number on the phone so that we can call the reception to provide drinking bottles.
Hotel breakfast overall is good.
GGuest UserThis is my second time staying in this room. The kids had a great time, and the adults were very comfortable. There are also lots of places to eat nearby đ... It's convenient to get anywhere đ
GGuest UserNew hotel- great value for those travelling to Ipoh. Youâll need a vehicle to move around or at least use grab. The only thing I wanted to comment is that the staff should mask up, especially if theyâre sick. When I checked in, the staff looked really sick and had snot hanging on his nose. All these happened while handling my check in. It was traumatising for me. The hotel should provide hand sanitisers too.
The room is comfy however the beds are a bit too hard. Each need should come with two pillows, even those single beds.
RRest and RelaxThe location is good as Ipoh Parade is between walking distance. Parking is convenient except no security and anyone can drive or walk into the basement. It comes with water dispensers and washing machine, which is nice. A little dusty on the kitchen and cups with stain. Others than this everything is good.
ZZakir ZamberiTotally having a good time . Very clean and neat. Complete utilities , suitable for family stay. Smooth Check in. Easy access to parking and lobby. Many spaces to Take great picture for Memories. Definitely will repeat this unit to stay next time.
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