Was pleasantly surprised by this hotel given some of the reviews. The room was clean and updated. It was equipped with a refrigerator and coffee pod machine. Bed was comfortable and there was lots of hot water to shower. Shampoo, conditioner and body wash was provided. No water was provided in the room but there is a water dispenser in the lobby to refill a water bottle (they should mention this at check-in). All the staff I interacted with were polite and helpful. My only complaint about the room is that the shower could have more water pressure, but it was sufficient for a shower. They do seem to take guest comfort seriously as I overhead a conversation about a guest who had been asked to leave because they were disturbing other guests.
The hotel is located on the east side of the airport and they provide shuttle service. There was some traffic noise but we were not disturbed by the planes. There is a restaurant attached to the hotel as well as several others within a 5 to 10 minute walk.
I would happily book this hotel again.
Hotel near Wall Street/Financial District,New York3.6% of visitors choose this area
AAiMeiLi2025.10.31
The location is good , a few seconds walk to Wall Street , Broadway street, Trinity church, the charging bull , the subway station 10 seconds walk , the pier 11 to Brooklyn was very close , in a nutshell worth to book for the location.
I was shocked that the hotel doesn’t provide simple things like toothbrushes and paste and comb or cups , no kettle , no robes, no mini fridge, no iron, nothing. No water in the hotel . These are basic things especially for a 4 star hotel . If people stay for 1 night it’s not important but if u book it for 7 nights, u need to have some coffee or tea or hot water if u feel cold or wanna get some warm water u don’t have it . The reception had some hot water but the elevators were always busy so it’s a headache. Also the neighbors were very noisy , the walls were not blocking the sound. I could hear them using the bathroom.
Overall it's OK, but it really doesn't meet the five-star standard. It's relatively old, the location is good, the service is generally OK, but it doesn't meet the five-star standard. I stayed for 9 days, and the housekeeping sometimes knocked on the door at 9 or 10 in the morning. Fortunately, I was awake. I had to check out today. The housekeeping knocked on the door at 9 o'clock, but I was still asleep. Then I hung a sign at the door saying ”Do Not Disturb”. They knocked on the door again and asked what time to check out, but I had already told the front desk about the delayed check-out. I feel that their links are flawed. Some staff feel that they are enthusiastic and enthusiastic about their work, and they will answer questions in a timely manner, but some do feel that their attitude is casual.
The lobby is well decorated, and the rooms are average.
The room is big and the location is good. You can walk to Niagara Falls. The breakfast is not a buffet, so you can't eat enough and it's not tasty. The check-in cookies are sweet and warm. Parking is very convenient. The price has increased from $16.2!
The air conditioning in the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the sound of talking in the next room is very clear.
The air conditioning of the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the voice of the next room is very clear.
Facilities: Nice room, relatively large, advanced facilities
Sanitation: OK
Environment: OK
Service: Good
The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk
Overall it's OK, but there are two problems. One is that the swimming pool does not have circulating water and the water is relatively dirty. The other is that the room is not very soundproof and the sounds in the corridor can be heard clearly! I probably won’t choose this hotel again
Very friendly staff, even though I arrived after midnight on the first night, great location(10 to 15 min to airport with the hotel shuttle). Beds are soft, A/C is noisy.
Very Good
126 reviews
8.3/10
Price from
THB 2,933
per night
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8.9/10
Very Good
RRRosssMy family liked this hotel very much. We gave it 4 stars instead of 5 because we felt there was room for improvement in every area. The room and hotel was very clean but there were some stains on the bedding and towels. The hotel was on 42nd street but just a little too far from the main action. The hotel provided good services but we had to call multiple times for towels. Overall we’d still recommend the hotel very highly.
KKimKim Dight IuffredoWe decided to change hotels from our original in hell's kitchen to this one close to the park. We stayed for 3 nights in march 2024. We had a twin room on the 6th floor. Room 650. The entrance is quite grand and the lobby is really big. We checked in around 1600 hours. It was easy and we were aware of the additional charges, tax , deposit and resort fee. We'd read the reviews about the lifts being busy and some out of order. This was not an issue for us. Easy enough to walk the 6 flights of stairs as necessary. The check in staff were friendly and polite. We asked for a kettle for our room. This was delivered as were tea bags, sugar and milk along with paper cups. The room was ok. The beds were a good size. The view was of the street. The windows opened. The bathroom looked ok too. It had a bath tub. I wanted a bath. The shower was in the bath. On the surface, everything looked clean enough. The decor was a bit tired. There was a safe in the closet. The bedside lights had usb sockets and plug sockets. Very useful.
Once we were settled we started to notice issues. The bath plug didn't close. It was a push down plug. I didn't get to have my bath! The walls in the bathroom were dirty. When the shower water dripped on the tiles you could see black mould running down and into the bath tub. The mirror in the bathroom was peeling. We saw a bug running across the table area! We spoke with the cleaning staff and they said they would clean up the dirty tiles. We also spoke with reception. Someone was sent to our room to fix the plug in the bath tub. They didn't fix it. They removed the casing on the tub and just left it on the side. We reported this again and everything else we came across that was faulty or not acceptable. The staff were very polite and apologetic yet nothing actually got fixed. The edges of the room were really dirty.
The lounge area on the ground floor is really nice and the bar is well stocked. The loos though were not very clean and you did have to queue to get in to them. Access only with a room key.
The actual hotel is connected to the Manhattan Club Hotel. We used the bar on the 26th floor a couple of times. It was really nice.
Upon check out we reiterated the issues that we had and staff were very apologetic and returned our deposit and resort fee. Maybe that's why a resort fee is added to these hotels. You feel like you are getting something back when in fact I don't believe a resort fee is actually that fair. Are you paying for the use of a kettle? The bar? It is listed what the resort fee entitles you to. As I mentioned, I was aware of this.
Would I stay here again? Probably not, despite the great staff and fab location and cheap room rates. I understand there is a refit of the lifts going on. Not sure about cleaning and updating of the decor. Something needs to be done to improve this hotel. I think it was probably quite glamorous back in the day.
AAnchengThe toilet had leaks issue (the room in level 48). Called hotel to fix it but the first engineer was not able to find the issue. The second engineer was able to find the issue but we were leaving New York on the same day. The leak from the toilet is quite gross.
Called hotel for help for the toilet leak issue but one of people took the call just ignore the request (he did not take an action but he said he will )
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
MMs. ShaniquaOmgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice.
PLEASE NOTE:
There's a separate fee for breakfast if not selected when booking.
Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)!
We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional!
p.s. they also offer a seated bar area.
Overall: 10/10✨️
AAiMeiLiThe location is good , a few seconds walk to Wall Street , Broadway street, Trinity church, the charging bull , the subway station 10 seconds walk , the pier 11 to Brooklyn was very close , in a nutshell worth to book for the location.
I was shocked that the hotel doesn’t provide simple things like toothbrushes and paste and comb or cups , no kettle , no robes, no mini fridge, no iron, nothing. No water in the hotel . These are basic things especially for a 4 star hotel . If people stay for 1 night it’s not important but if u book it for 7 nights, u need to have some coffee or tea or hot water if u feel cold or wanna get some warm water u don’t have it . The reception had some hot water but the elevators were always busy so it’s a headache. Also the neighbors were very noisy , the walls were not blocking the sound. I could hear them using the bathroom.
Hotel near Wall Street/Financial District, New York
Price per night from:THB 4,663
8.1/10
Very Good
BBINBINExcept for an extra charge of $ 49 per person per day of the resort fee, this is not acceptable, and I hope to cancel it.
Good location, same building with park central. Manhattan club
Newly renovated, but the toilet and bathroom in the room are too small, only half the size of the Manhattan club
Breakfast was generous and dinner was negligible,
Opposite diagonally is Carnegie Hall, the subway station is right out, walk 10 minutes to times square 5 minutes to central park
15 minutes by subway to Wall Street,
If you can cancel the resort fee. I will book this hotel every time I go
Otherwise, I would still choose Manhattan club
AAngela Zhang XMExcept for no housekeeper cleaning every day, everything else is fine. Breakfast buffet for one person for 10 dollars, although the dishes are less, it is still affordable.
HHUAThe location of the hotel is very good. On the main street, the windows of the room can see the mirror of Lake Lake. Although the hotel is a bit old and the elevator has a problem, it is cleaned.
AAnonymous UserThis should be an old hotel that has been completely renovated. The room is very beautiful and stylish, and every item is very exquisite. The bathroom is small and the shower water is small, which may be due to the renovation of the old building. But it is worth staying. The bar downstairs looks very good at night. The food ordering in the room tastes great! And fast! There is a small problem. When you deposit your credit card at the front desk, you must bring a chip.
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