Family Hotels in Macau, China

This is my second time in Macau. Last time I stayed at The Parisian, but The Venetian this time? In three words: absolutely fantastic! 👏🌟 Firstly, the exterior is magnificent, and it's connected to The Londoner and The Parisian. Secondly, I stayed in a North Wing suite on the 30th floor this time. The room was huge, and everything from the bed and sofa to the bathroom was satisfying. The bathroom even had a vanity table, which was a nice touch. Furthermore, the service was well-organized, fast, and convenient. The day before, I stayed in Hong Kong at what turned out to be a 'fake' five-star hotel. This time, as soon as I arrived at the front desk, even though it was still midday, three staff members immediately assisted me. They confirmed my luggage storage, room preferences, and provided a detailed map with clear explanations. This allowed us to drop off our bags and start exploring right away. Plus, the room number was sent via SMS, room cards were issued in advance, and our luggage was delivered directly to the room. I can only say everything was perfect! Also, The Venetian's buffet breakfast offered a wide variety of delicious options. They had pan-fried salmon and 'Buddha Jumps Over the Wall,' and I even found my favorite peach gum and white fungus soup. Everyone, from the security guards at the casino entrance to the staff in the restaurants and lobby, was incredibly nice. If the bottled water in the room ran out, you just scanned a code, and a server would bring it to your door instantly. Of course, my favorite part was the gondola ride. The artificial blue sky above was so realistic and beautiful! 🤩 A truly memorable experience.

Check-in was smooth, but I had to wait an hour, and the luggage storage staff weren't very friendly. The lady who gave me my room card was excellent; she gave me a fantastic room on the 11th floor with a beautiful night view and even thoughtfully asked if I needed children's toiletries. The shuttle bus was very convenient, getting to the Border Gate (Guanzai) was super easy, and the staff were welcoming and even helped with my luggage. The hotel lobby also has many shops, so no need to worry about food. There's a Japanese supermarket that sells a lot of snacks.

I was a bit anxious after seeing so many negative reviews. However, my experience, especially considering the off-season price, was excellent. The location is super convenient; the airport bus goes straight there, and there are plenty of local eateries nearby. The room I booked was very clean, and unlike some other chains, the lights don't automatically turn on if you shift in bed, which is great for light sleepers. With the windows closed, you can't hear any outside noise, as long as people aren't talking loudly in the hallway. I would definitely choose to stay here again on my next trip to Macau.

✅ I chose this hotel last minute for a business trip to Australia, and my satisfaction exceeded all expectations. It's conveniently located close to where I needed to be, and I was able to upgrade my room at the front desk for an extra fee. The check-in and check-out processes were very efficient. ✅ The soundproofing in the 'Royal Fireworks Suite' I stayed in this time was excellent, and the room itself was incredibly spacious. The afternoon sun made it feel very bright and cozy, and it even had a super king-size bed (2.2m), which was incredibly soft. The internet speed was fast, the hot water came quickly, and everything I needed was provided. As a business traveler, I was genuinely touched to find such a room. ✅ The hotel has a car park, and there's a large bus station nearby, making it convenient whether you're driving or using public transport. The hotel's other facilities are also quite complete and modern; from the gym to the swimming pool, you can feel the attention to detail. You can enjoy beautiful views from various spots throughout the hotel, and every area was very clean and hygienic, which is something I particularly appreciate. #HighEndHotelsYouHaveToSleepInToUnderstand

This hotel is incredibly close to Macau International Airport and the Hong Kong-Macau Ferry Terminal, making it super convenient whether you're arriving by ferry or plane. They even have a hotel shuttle to pick you up after you get off. The rooms are exceptionally spacious, at 60 square meters, and include a complimentary mini-bar once during your stay. Our standard twin room faced the garden, which was perfect for photos – even for those of us who aren't photography pros! The staff provided clear and informative service, truly five-star quality. Plus, they offer shuttle services to places like the Grand Lisboa on Macau Peninsula and various border gates. All in all, a fantastic stay!

The room was clean and well-maintained. There are many restaurants near the hotel, and most of them are open until the early hours of the morning, so you don't have to worry about finding food if you get hungry at night. The front desk staff were very polite and helpful; they even enthusiastically recommended nearby restaurants. Special thanks to a male receptionist in a suit who patiently showed us how to get to Venice for a concert. We really appreciate his thoughtful service! The hotel breakfast was also good; a staff member seated us, so we didn't have to find our own table. You just place a 'reserved' sign on the table and then go get your food. We are very satisfied with this hotel and will definitely consider staying here again if we have the chance.

Accor hotels never disappoint me. I've stayed at many Sofitel properties in various countries, and they're always excellent. This one is perfectly located on Macau Peninsula, with easy walking access to fantastic food options like local eateries, cafes, restaurants, and markets. The casino being closed actually made it quieter, which was a plus. While the hotel facilities are a bit dated, they are immaculately maintained, clearly showing its past grandeur. I'll definitely stay here again; it's incredibly convenient. The front desk service was also superb.

The hotel was very comfortable, and the room was excellent. It was clean, well-maintained, and beautifully decorated. The overall design of the hotel felt spacious and relaxing, making our stay very enjoyable. Another big plus is the location. Just next to the hotel, there is a place with delicious food at very reasonable prices. We ended up having many of our meals there, which was very convenient. I would also like to specially mention the doormen at the entrance, Jerald and Abe. Jerald kindly helped us book a taxi using his phone, and thanks to his quick assistance, we were able to make it in time for the 5:00 pm House of Dancing Water show. Abe was very attentive and would quickly come over to help us with our luggage whenever he saw us carrying it. We truly appreciate their kindness, professionalism, and excellent service, which made our stay even more pleasant.

The location is not really very convenient and it’s not directly connected to most casino so you’ll have to expect to pay for public transportation mostly. For other hotels, u can usually travel between Macau and Taipa with their shuttle buses for free. For this hotel, the shuttle bus system isn’t very good, the frequency of departure is low and the operating time is limited. The walking route that shows on google maps isn’t quite accurate so be prepared.

We requested a smoking room, but there was hardly any lingering smell, which was great. We stayed on the 17th floor, and the breakfast included a fantastic lobster buffet – truly all-you-can-eat! Downstairs, you can go shopping, and it's quite close to Wynn Palace. To get to Senado Square, there's no shuttle, so you'll need to take a taxi or other transportation. We paid 80 MOP for a taxi there. On the way back, we took a shuttle to another hotel and then walked the rest of the way. Overall, the breakfast offers much better value for money than the local cha chaan tengs, so it's definitely worth trying.