5-Star Hotels in Taiwan, China

One of the best hotels I ever stayed in. Super clean, comfortable, staff is super attentive and friendly.. really everything perfect. It was my birthday when I checked out and they even gave me a present.. unbelievably nice! I would always come back here and can highly recommend. And the pool is awesome too! Great place!!

The second stay. Well located and accessibly by MRT. The room is clean and tide with basic amenities. The hotel is supporting the environment. Bring own toiletries. Like the check in setting that comes in 3 individual receptions and this gives a classy good standard of service from the good old time.

This time I came specifically to see the Fireworks Festival. There was a shuttle bus to Guanyin Pavilion at the door of the hotel, which was very convenient. The hotel refrigerator had limited edition Golden Three Wheat Cactus and Feng Rucao beer, which was really great! The swimming pool and the gym are very satisfactory, and the breakfast also scored 85 points. Although the attitude of some temporary staff needs to be improved, the other 99% of the staff are great. It is a very family-friendly hotel with a parking lot, which is very convenient!

This hotel is located in Kenting's Little Bay, just across the road from Little Bay Beach, and the bus stop is also very close by. The hotel's breakfast spread is fantastic, and the seafood buffet for dinner offers great value for money. The best part is that the restaurant has a window overlooking the ocean (Picture 1), adding a wonderful ambiance to dinner. The hotel's garden is a lovely spot to relax (Picture 2). The swimming pool in the garden was under maintenance, so to compensate guests, the hotel organized some fun activities, like a night crab-hunting trip on the beach. We scared all the crabs away, and only a bunch of hermit crabs (Picture 3) stayed to play with us! ☺️

Overall stay was really good, as expected from the brand. The breakfast selection was good. there is a spa and a gym both of which was a good after a long day.

Great experience overall—especially the spa, which was exceptional. However, the rooftop pool fell short of expectations for a 5-star resort. There’s no poolside service or even a place to grab water, a drink, or a light snack. Instead, you have to get dressed, walk to the restaurant, explain that you're coming from the pool and want a cocktail to go, wait a long time inside a dimly lit space, then head back out, get undressed again, and finally return to relaxing. It felt oddly inconvenient, especially compared to similar resorts throughout Asia. A bit of poolside hospitality would go a long way.

You can walk to the hotel from Xincheng station in about 20 minutes. There is a shuttle that takes you from the hotel to either Xincheng or Hualien station for free, which I appreciate. The immediate area around the hotel and from Xincheng station is quite remote and there are basically no stores or restaurants open. Thus you will probably have to eat all meals at the hotel restaurant. The restaurant itself is pretty good though and the pricing is reasonable, all things considered. The main benefit of the hotel is the hotel pool. Personally i have a bit of mixed feelings about the pool because the view of the ocean and the beach is partially blocked by some trees, however, overall it is indeed a nice view especially of the mountains in the back. You can also walk to the beach in a few minutes, which is convenient. Service is good. Overall if you are planning to check out Hualien but don't plan to go to Taroko gorge, I think this is a decent option.

The Location of the hotel is so good. Just 2 min walk from BRT Station with Daiso, Supermarket and two 7-Eleven near by. Also there are a great breakfast shop one street away. However, we found that there was some hair in the bath tub.

Had a great experience! The front desk staff who checked us in was incredibly patient and polite. They even took the time to show us a shortcut down to Shilin Night Market on a map, which was really helpful. Room service was fantastic – we asked for extra water and it was delivered to our room very quickly, along with a warm greeting. The only minor downside was that our room faced the back hill, and there was some construction going on below. Opening the balcony door during construction was quite noisy, but once we closed it, we could barely hear anything, so the soundproofing was excellent.

The location is incredibly convenient, and the hotel facilities are excellent. A night market is right next door, which is a fantastic bonus. The breakfast was absolutely delicious, making it a great spot for both couples and families. I will definitely be returning. The staff were also incredibly polite.