The hotel itself is well-maintained. It's well-located. The problem is that at breakfast time, they should have anticipated the influx of Argentine tourists and made more seating available. For several days, my 86-year-old mother and I were left with beanbag chairs because there were absolutely no tables available. Furthermore, the staff is inadequate for the number of tourists.
Another thing is that the hotel doesn't have a restaurant (even though the ACCOR website indicates otherwise) and doesn't have an alcohol license. I find it simply incredible.
When we got back from the plane, all we wanted was a drink. We went to the ”restaurant” and were told they didn't sell alcohol and the only food they had was some pre-made dishes (maybe they're from way back?), and they only heat them up.
The view was stunning, and the service was excellent!
The receptionist was incredibly helpful.
The room was very unique, and there's a viewing platform about 200 meters from the cabin with a view of the snow-capped mountains!
Muy lindo hotel bien ubicado. Habitaciones silenciosas pero un poco calurosas para mi gusto. El restaurant tiene una buena carta a precios convenientes para ser hotel.
El desayuno deja un poco que desear
The location, service and hygiene of the hotel are all in line with expectations, especially the breakfast, which can be given full marks. Ctrip's service is also very good and satisfactory. The fruit for breakfast is fresh and sweet, with rich varieties and good quality. It is worth recommending
5 stars. Big handicapped room. In room fridge was cold. Bed was firm. Shower water pressure on hot ******. Cold was awesome if you like a cold shower... Breakfast was excellent and varied daily. Free parking. Big elevators. Great AC. Hotel will give you daily pass to fitness club if you ask. Many restaurants in same complex. Hotel has two.
In general, no weak point, the food was very good in the restaurant, the friendliness of all the outstanding staff, the heated pool was very pleasant, the state-of-the-art gym invited you to continue practicing without getting tired... The wonderful breakfast, the rooms with a beautiful view, and completely acoustic... We will return to the Marriott in Puerto Montt, Chile. I would definitely recommend it.
With a stay at Refugia Chiloé in Castro, you'll be on the beach, and 5.9 mi (9.6 km) from Tongoy Beach and 7.4 mi (11.9 km) from Nuestra Senora de los Dolores Church. This beach hotel is 7.8 mi (12.5 km) from Parque Alto Muro Aventura and 8.3 mi (13.3 km) from Yutuy Beach.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 24 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
The hotel itself was lovely and very warm and comfy. The restaurant isn't in the same building, but not a drama, but for our supper we got charged nearly 100 thousand pesos, ny partners had eaten his food before I got my steak, out potatoes and chips were cold, and by time my steak finally arrived my chips were totally cold. Breakfast was fine and plentiful.
Lovely wooden house with friendly reception and service staff. There are many interesting and nostalgic antiques in the hotel. The attached picture is B1 just met the play. The hotel is 3 minutes to the Arms Square, very close to the sea.
Very Good
19 reviews
8.2/10
Price from
CAD 128
per night
Check Availability
See All 4-Star Hotels in Los Lagos
Travelers Reviews of Los Lagos Hotels
See all
8.8/10
Very Good
CChristian EduardoThe hotel itself is well-maintained. It's well-located. The problem is that at breakfast time, they should have anticipated the influx of Argentine tourists and made more seating available. For several days, my 86-year-old mother and I were left with beanbag chairs because there were absolutely no tables available. Furthermore, the staff is inadequate for the number of tourists.
Another thing is that the hotel doesn't have a restaurant (even though the ACCOR website indicates otherwise) and doesn't have an alcohol license. I find it simply incredible.
When we got back from the plane, all we wanted was a drink. We went to the ”restaurant” and were told they didn't sell alcohol and the only food they had was some pre-made dishes (maybe they're from way back?), and they only heat them up.
GGuest UserIn general, no weak point, the food was very good in the restaurant, the friendliness of all the outstanding staff, the heated pool was very pleasant, the state-of-the-art gym invited you to continue practicing without getting tired... The wonderful breakfast, the rooms with a beautiful view, and completely acoustic... We will return to the Marriott in Puerto Montt, Chile. I would definitely recommend it.
GGuest UserThe hotel itself was lovely and very warm and comfy. The restaurant isn't in the same building, but not a drama, but for our supper we got charged nearly 100 thousand pesos, ny partners had eaten his food before I got my steak, out potatoes and chips were cold, and by time my steak finally arrived my chips were totally cold. Breakfast was fine and plentiful.
GGeorge Ott5 stars. Big handicapped room. In room fridge was cold. Bed was firm. Shower water pressure on hot ******. Cold was awesome if you like a cold shower... Breakfast was excellent and varied daily. Free parking. Big elevators. Great AC. Hotel will give you daily pass to fitness club if you ask. Many restaurants in same complex. Hotel has two.
GGuest UserMuy lindo hotel bien ubicado. Habitaciones silenciosas pero un poco calurosas para mi gusto. El restaurant tiene una buena carta a precios convenientes para ser hotel.
El desayuno deja un poco que desear
OOkandyThe location, service and hygiene of the hotel are all in line with expectations, especially the breakfast, which can be given full marks. Ctrip's service is also very good and satisfactory. The fruit for breakfast is fresh and sweet, with rich varieties and good quality. It is worth recommending
GGuest UserThe view was stunning, and the service was excellent!
The receptionist was incredibly helpful.
The room was very unique, and there's a viewing platform about 200 meters from the cabin with a view of the snow-capped mountains!
GGuest UserLovely wooden house with friendly reception and service staff. There are many interesting and nostalgic antiques in the hotel. The attached picture is B1 just met the play. The hotel is 3 minutes to the Arms Square, very close to the sea.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.