4-Star Hotels in Berkshire, United Kingdom

Just returned from a two night stay. The hotel could not be in a better location.....absolutely perfect! Unfortunately though the hotel is very tired and dated. The lift doesnt work and judging bybprevious reviews im not sure the last time that it was. The bathroom door wouldnt stay closed and my room overlooked the backs where clearly the bins and restaurant staff are. I was rudely awoken by the staff and bin men at 04.45am which wasnt great. All in all a perfect location and the reception staff were lovely but not really worth the money that it cost!

A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge! One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service. We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day). Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).

The hotel is very very very remote. It is estimated that there is no more remoteness in the place of slough. There are no street lights outside at night, and it is close to the main road. It is dangerous to walk out. The clerk service is very welcoming, and there will be a lot of help. Room facilities are general and the lighting is dark. The breakfast was very good, there were not many cold meals for the buffet, but there was a free hot meal and it tasted good.

I recently stayed at the DoubleTree by Hilton St. Anne’s Manor and was impressed by its charm and setting. The hotel is nestled in a peaceful, green environment, making it a perfect escape from the hustle and bustle. The location is excellent, with easy access to nearby attractions, yet it feels wonderfully secluded. The property is well-maintained and spotlessly clean, with outstanding service from the staff was friendly, attentive, and always ready to help. Facilities are top-notch, adding to the overall comfort of the stay. The only drawback was that a few rooms, including mine, did not have air conditioning, which could be uncomfortable during warmer days. However, this was a minor issue compared to the overall experience. If you’re looking for a quiet, relaxing stay surrounded by greenery, with great service and amenities, this hotel is an excellent choice.

the service from staff was excellent. facilities great. we had breakfast verry good. food on site a bit expensive i thought we got takeaways' think les is moor. Chips £5.50 10ins pizza £14.95 personally i think a little steep. beers £7.50 could be about £5.90 just my opinion. And food chips could be about £3.50 and pizza about £9.50. i think moor people would eat in instead off ordering food to be delivered. yours the rhodes family.

Very nice hotel, they have games like ping pong and darts in the reception area to play for free and a nice bar. Rooms are very spacious! When we checked in they stated 24 hour bar and reception desk but when I went down at around 3am I didn’t see a worker. But I would come back here again!

A very nice hotel. The room was warm and tidy. The restaurant was good with many food to choose. Easy to find the hotel.

Excellent next level customer service by moses hotel staff thank you mate! Great location clean room helpful staff amazing breakfast Brilliant

Hotel really well situated for the motorway and for Newbury station. The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception. Really lovely breakfast with a great choice of food. Will definitely be returning

From beginning to end of our visit the staff were the ones the shone through. Impeccable level of service and general friendliness made our stay very pleasant indeed. The hotel couldn’t be better situated within the ancient old town of Windsor. We only went to the restaurant for breakfast and this was also at a very high standard. Would recommend to other families