4-Star Hotels in Berkshire, United Kingdom

Hotel really well situated for the motorway and for Newbury station. The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception. Really lovely breakfast with a great choice of food. Will definitely be returning

Lovely hotel and staff were very friendly and helpful - they kindly let us check in 2 and a half hours early as our rooms were ready which was very kind. However, there were some issues: terrible signal (but there is free wifi so not too bad); we paid for buffet dinner and it was not good, do not recommend at all; the cleaning staff knocked on my door at 9:45am shocked that I was still in my room (checkout is 11:00am) then asked when I was leaving (felt inappropriate and that I was being rushed as she was waiting at the end of the hallway for us to leave); lights in the room were very weak; the shower took over 5 mins for water to turn on and was not strong (not ideal was washing long hair). My family an I would not choose to stay here again unfortunately as there are many other hotels in the area for similar price. Windsor was lovely (would visit again) but there is nothing to do in old Windsor or anything near the hotel, so you are reliant on the hotel or uber.

Pros: Excellent location, right opposite the castle with a shopping street right outside the door. Cons: 1) The room had a musty smell. 2) The cleanliness was terrible. Service: 3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper. Overall, it's very old, not very clean, and not a premium experience.

This is the first time I’ve stayed in many years, in fact it hasn’t changed it’s like go back into a time warp back to the 90s. The staff are very nice and the breakfast was very good (they have real eggs). Now the not so good stuff. The rooms are basic and outdated. Our mattress was old in fact it caved in the middle. Being a IHG member they had a loyalty week giving away prizes which was a nice touch but they removed the free bottle of water (not good) All in all a 6.5/10

Adequate hotel for the price. Mattress and pillow were slightly uncomfortable. Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.

Booked the family room and was incredibly satisfied! It was surprisingly spacious. I was traveling alone with three kids, and there was a big bed and a sofa bed that could sleep two. I was worried it wouldn't be enough for four people and had even asked the hotel to add an extra bed in advance, but it turned out to be more than enough space. It's also very close to the hotel, about a ten-minute drive, which was great.

I recently stayed at the Holiday Inn Reading-South M4, Jct.11 for one night and had a very positive experience overall. The location is convenient, especially for those traveling via the M4, and the hotel facilities were modern, clean, and well-maintained. Everything from check-in to the room comfort met my expectations, making for a smooth and enjoyable stay. I’d rate my experience a 9/10 — the only thing that would have made it a perfect 10 would be the inclusion of free parking. Aside from that, I had a great stay and would happily consider returning in the future.

I had a wonderful experience staying at the hotel. The facilities were well-maintained, the atmosphere was welcoming, and the overall service was of a very high standard. I would especially like to commend Kiran at reception for her outstanding professionalism and support. She ensured that our check-in process was seamless and efficient, addressing everything with a warm and courteous approach. Her attention to detail and commitment to providing excellent customer service truly enhanced our stay. Overall, a great experience, and I would highly recommend this hotel.

It was excellent, our room was quite large and was very clean and tidy. The staff at the service desk were very helpful if you needed anything. The location is awesome, right on the Thames river, close to everything, Windsor Castle, pubs, restaurants and shopping. The best was our view out our bedroom window of Windsor Castle. It was stunning. Thoroughly enjoyed our stay here.

It's a bit old and the hygiene is average, but it's mainly for children. It's very convenient to enter and exit the park! There is a big bed and a small bunk bed, and there is a small push-pull bed under the small bed, which can accommodate 2 adults and 3 children!