This was truly one of the most unforgettable birthday experiences I’ve ever had! From the moment we arrived, the hospitality was beyond anything I expected. The staff went out of their way to make the day feel extra special, and I was genuinely moved by their kindness. The room was stunning, the vibe was just right, and every facility added to the comfort of our stay. A big thank you to the lovely lady at reception, her warm welcome and constant support throughout made all the difference. It was a birthday I’ll always remember!
This is the third time I have stayed. I remember the first time I came to study with my girlfriend 10 years ago. I stood on the balcony of the top river view room and looked at the rare golden sand beach and estuary scenery in Britain. I also came with my parents afterward. This is the most distinctive room I have ever stayed in the UK. I highly recommend the river view room on the top floor. Absolutely great value for money.
Another wonderful stay.
Reception staff warm and friendly.
Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to.
Huge selection of fresh breakfast food, waiting staff very friendly and attentive.
Location is fantastic a few minutes walk down the hill to the harbour.
Our 2nd stay at this hotel this year, 5 stays in total.
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
When you a stay at Harbour Hotel Sidmouth in Sidmouth, you'll be on the beach, within a 5-minute walk of Connaught Gardens and Jacobs Ladder Beach. This beach hotel is 0.1 mi (0.1 km) from Dorset and East Devon Coast and 0.1 mi (0.1 km) from Sidmouth Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Upper Deck, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
I have to admit, I wish I had used Leonardo's Hotels in the past, when I had the option to. But now I can't help but feel the regret of not discovering their chains earlier enough.
Anyway, that's by the by, but to say the hotel exceeded exceeded my expectations is an understatement. I mean, a part from the usual basic needs, the tea, the coffee, the milk for crying out loud, there were abundance of those. I was honestly extremely happy to see that given my stay was only for a day, that amount of supply was left to my disposal. I have stayed at branded chains who can't even get the basic right let alone go above and beyond.
Other key touches, the selection of pillows left on the bed, unlike some places where you have to make do with a rough night sleep if the pillow available does not suit your need, I had no such issue with Leonardo. The pillows were there, scattered on top of the bed, I found one that was comfortable and slept with no complaints. This is extra brownie points territory, Leonardo!
To conclude, will I stay at Leonardo again? Of course! At the time of booking, I only expected one thing: to stay for the night. But didn't expect the little touches to out exceed what I originally intended stay here for.
Wish I could stay for longer, thanks Leonardo Hotel, Plymouth!
A last minute booking as we were passing through Exeter visiting family. The room was decent with a comfy bed. There was a little noise from the courtyard outside playing music at night which stopped about 10pm. No issue. Great central location and a relaxed night. No complimentary toiletries 🧴not even a toothbrush 🪥- which is just a pain to have to go and buy them. I asked at reception and he just shook his head. 🤷♂️99% of hotels we stay at have them - seems a little tight 🤣 - anyway no issues with the room or location so we’d stay here again if needed. 👍
Clean and lovely rooms. Options for breakfast were a bit less what I would've thought seeing this is a 4 star hotel.
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GGuest UserI always try and book a pre Xmas stay somewhere, with my children . I came across Woodford Bridge on a booking site , and it seemed to offer great value for money so I thought why not. There are some positives and negatives which I ll list below.
Arrived on a dark and gloomy Tues evening, the roads are not particularly great , potholes galore in the area. In the dark its quite scary roads too, in the middle of nowhere !!
Check in was straightforward, nice friendly staff , however I found they have a tendency to talk amongst themselves and leave you waiting for too long before saying ” can I help you ”?
Apartment was very clean , modern and warm. Incredibly happy with the size of it. Easy location to the games room for my boys, which they enjoyed very much, the pool table and table tennis. However the lighting is not great around the steps , and also the warning paint on edges of steps have worn off , so I had to be very careful walking back to apt in the dark.
Used swimming facilities , nice , clean , quiet . The other facilities looked good .
Went to the pub on site one night. Lovely little place , although totally devoid of atmosphere, hopefully better at weekend when live music on. They definitely need something. Prices of wine extortionate 175ml for 7.25 .
I had to contact reception as the seal around the oven was coming off, did this in the morning before we went to atlantic village. On our return it was still hanging off, so had to contact reception again. Although I really liked the apt , there are a couple of improvements needed I feel. Firstly I could not find a chopping board or fish slice in the kitchen. As a single female with 2 children I also did nt feel safe as the apts can be accessed by anyone , there needs to be a key card reader on the entrance to the block , not just the apt door.
Overall , it was a nice enough stay but I Don t think we d return. Probably much nicer in the Summer , and more going on in the area
TTajul Islam05I have to admit, I wish I had used Leonardo's Hotels in the past, when I had the option to. But now I can't help but feel the regret of not discovering their chains earlier enough.
Anyway, that's by the by, but to say the hotel exceeded exceeded my expectations is an understatement. I mean, a part from the usual basic needs, the tea, the coffee, the milk for crying out loud, there were abundance of those. I was honestly extremely happy to see that given my stay was only for a day, that amount of supply was left to my disposal. I have stayed at branded chains who can't even get the basic right let alone go above and beyond.
Other key touches, the selection of pillows left on the bed, unlike some places where you have to make do with a rough night sleep if the pillow available does not suit your need, I had no such issue with Leonardo. The pillows were there, scattered on top of the bed, I found one that was comfortable and slept with no complaints. This is extra brownie points territory, Leonardo!
To conclude, will I stay at Leonardo again? Of course! At the time of booking, I only expected one thing: to stay for the night. But didn't expect the little touches to out exceed what I originally intended stay here for.
Wish I could stay for longer, thanks Leonardo Hotel, Plymouth!
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
GGuest UserOn booking this room for our anniversary I was expecting a slightly bigger bathroom I also asked if it was convenient to have a quiet room with a bath, sadly we didn't and we were right next to a main door in the hallway so quiet wasn't what we had, breakfast was ok but definitely over priced. The decor in our room was very tired with paint peeling stains on the chair, chunks of wood missing on skirting boards definitely needs an update
The staff though especially the lady who checked us in was really lovely and welcoming 🙏
FF HonourBooked a last minute break and have to say what a little gem this hotel is.
We were welcomed by the owners Steve & Wendy who the most friendly and down to earth people you would ever wish to meet.
Their attention to detail is second to none.
Complimentary home baked Bakewell tart, fresh milk if needed and an even honesty bar whereby you are trusted to serve your own drinks and settle upon departure.
Never came across this before at any hotel stay, just shows what genuine good people the owners are.
The hotel is immaculate, tastefully decorated and only a few moments stroll to the sea front.
We had the best nights sleep, mattress was extremely comfortable and bed linen was of high quality.
Lovely freshly cooked breakfast made to order with additional fresh continental offerings available.
This hotel failed to disappoint we can’t wait to visit again.
GGuest UserOverall a great stay, receptionists were welcoming, although a little bit more effort could have gone into directing me to the room as the grounds are so big I got a little lost. On entering the building where my room was located the carpet definitely needs to be upgraded, my room was nice and clean. It had a sink, and an ironing board and iron which I was very impressed with, it also had two wardrobes one with a kettle on top and one with hangers inside. The grounds are lovely, the garden is spectacular, it would be a perfect setting for a wedding. The staff in White Hart are lovely and the customer service provided by them was great. (Two males) thank you. On the Friday they had a live band (male / female) singing the old classics for VE Day that was great. The food was also nice. I would defo stay here again.
GGillfromUKThe Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road. Families note, pool costs £10/adult. (Children free)
DDAnsteyI was attending a conference at the University of Plymouth and the Crowne Plaza was a great choice. The breakfast was fantastic (photo is the view from the restaurant), the lobby bar is great too and there is also a Tesco Express at the end of the block. The pool and gym were clean and well stoked, too. Would recommend.
GGuest UserGreat hotel, in a fab location - close to the centre, close to our friends house. Good breakfast. The bed was quite hard, so uncomfortable for me, as I have spinal problems, but otherwise the room was fine.
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