4-Star Hotels in Penang, Malaysia

My flight was later in the evening but late check out timing will be 12 pm the latest. In this case I will be out without room for quite a number of hours. To my surprise, the hotel does cater a room for guests to rest and sit in after check out. This room is provide for guests who has check out but flight is much later, to have a place to rest and relax before proceeding to the airport. This is a very thoughtful action.  Thanks.

The counter service name kelvin was so thoughtful by helping my mum to change room because her room side 1217 got indian temple chanting during midnight 4am to 9 am and make her cannot sleep thus kelvin the hotel stuff help her to change to lower room ( 1006) which is bigger , cleaner and no sound during midnight my mum and sister was satisfied and able to sleep well Thank you once again to kelvin and hope he will be promoted to higher position ❤️👍🏻

Staffs were friendly and helpful. Able to get corner room with good Komtar tower and sea view. Check-in/out process was done fast and smoothly, no deposit collected. Room very spacious, comfortable king bed and 4 big pillow provided. Location is in main road to many attractions and local restaurants and free city bus stop no. 7 just in front of the hotel. Breakfast was splendid with very good variety of local, Chinese and Japanese meals. Really recommended!

Very new hotel an very fun vibes. Room was very spacious and clean, though could still see some renovation leftover stains. The bathroom door could have been a better/heavier door, the current one feels too light and a little cheap. The bed is huge and comfortable! Balcony in our room is perfect for hanging swimwear to dry! Car park height restriction is 1.7m so larger cars need to park outdoor, but security does a great job to make sure that there’s space! There is no lift from car park to the lobby which was a shame, but it’s a work in progress. The walk from drop off to lobby is filled with steps/fairly steep ramp, so it’s tricky for people with weak knees or in wheelchair, though kids full of energy will find it very fun! Overall very good sty and friendly staff in the hotel. Xmas decorations were amazing and insta friendly!

hotel was quite new some of grab driver said us this hotel was built this year(2025) so clean. easy access to every sightseeing by grab and 5-10mins walking can find local restaurants. satisfied. service quality was bad. hotel staff communication skill was no good . The customer's request could not be fulfilled properly, and the apology was incomplete and unpleasant.

Beautiful heritage hotel with a touch of colonial charm. The location is convenient, within walking distance to many attractions and eateries. Room was spacious and clean, and the staff were polite and attentive. Breakfast spread could be slightly improved, but overall it was a very pleasant stay.

This was our first hotel in Malaysia, located half an hour's drive from the airport. The lobby is beautiful with live singers, creating a strong resort atmosphere. There's a large shopping mall nearby and it's not far from the night market. There are also many reputable currency exchange shops in the area. We booked a triple room, which was essentially a double room with a sofa bed added. Although a bit small, it was enough for our family of three.

The hotel is more than 40 years old and the rumour is tjt a new management has taken over and a major renovation is about to happen in 2026. The only thing we really enjoyed was the view from the rooms overlooking the sea and the Penang bridge. We were here becuase we attended a wedding and wanted the convenience but the Banquet team did not provide us with the best service for the event area and we have sent a separate email to address that.

I really enjoyed my stay at this hotel! The location is perfect — very central and convenient. For travelers like me who don’t drive, this place is incredibly ideal. You can easily walk to many spots, and getting around is completely hassle-free. The room was clean and comfortable, and the whole experience was wonderful. I would definitely come back again!

Indicated for birthday celebration, ignored remark, no service or extra wow service. Requested for bouquet to deliver to room upon receive, reception keep it till evening until we call to request and reception request guard to deliver to us. Overall hotel grade conventional hospitality. No wow service or beach grade 4 stars feel. Parking need to walk very far to next building of you reach on weekend and if there is event. Noisy and dirty beach due to abandoned wood branches and no maintenance