4-Star Hotels in New York State, United States

Facilities: It had all the necessary facilities, but the room was too small. I guess that's understandable given its prime location near Times Square. The air conditioning didn't seem to be very cold; it was particularly hot the day we arrived in New York, and we even woke up from the heat at night. Cleanliness: It was pretty clean.

The room was ok and the bedding was good. But I met a big cockroach in the bathroom, which was too appetizing. As a result, I complained to the front desk, and the front desk gave me an email to someone, but there was no reply. The service four stars are for those employees who work hard.

The location of this hotel was not far from Madison Square Garden, Midtown, Times Square, and Broadway. There was several bus stops for the hop on hop off tour buses near by. The staff here are all very friendly and eager to help and make sure you have the best experience possible. If this is your first time to New York, like it was for us, and you’re not sure about how to get a taxi to the airport from the hotel after your stay- fear not, the front desk can schedule you a private taxi (they accept cash and Zelle only) and are able to provide you with a rough estimate of fare price. Taxi may arrive 10 - 20 minutes after scheduled time — plan promptly 😅. Thank you to the staff of this hotel for an amazing experience.

This place was fantastic. The rooms are cozy, which is totally normal for New York City, but the location is unbeatable. Everything is central, easy to walk to, and simple to reach by train. The room was spotless and had everything I needed, and the view of the Empire State Building felt like a movie scene, better than any artwork on the walls. The real highlight was the staff. Easily the friendliest and most professional team I have encountered in the United States. Huge kudos to Tanika and Violet at the front desk for making me feel like family away from home. Absolute keepers. I would recommend this hotel without hesitation.

This hotel is located in the city center, but there aren't many dining options nearby. The square was also quite empty at night, probably because of the cold weather. The room decor was decent, and it was a nice touch that the front desk had staff who spoke Chinese.

The room wasn't huge, but for New York City, the price was decent, and the facilities were quite good. The front desk staff were also very helpful and even gave me a high-floor room with a view. However, the cleanliness was pretty subpar. When I unfolded a bath towel, I saw dust fall off – I'm not sure if it was lint or something else. After showering, I lay on the bed, and within 15 minutes, my face had an allergic reaction. I have a severe dust mite allergy, so I immediately suspected either the towel or the bedding was dirty. I called the front desk to ask if they had any allergy medicine and explained the situation, asking what could be done. They said the hotel didn't provide it and I could buy my own. They also mentioned that if I wanted to switch rooms, a manager would need to come up and check the situation first. Since I was exhausted after a concert and only staying one night, I just didn't bother changing rooms. I asked the front desk to send up fresh towels and ordered some medicine to be delivered to the hotel myself. So, my review is that everything was great except for the hygiene.

Room was really small. Very strong stench of ********* everyday in the walkway from the lift to my room. Also, the AC/heater vent is extremely loud and would buzz all night. Definitely not for light sleepers unless you’re fine with white noise in the background. There are four lifts but they’re really slow and there’s always a long queue for lifts especially during peak hours. You might have to wait 1-3 lifts before it’s your turn. Never seen this at other hotels. Pros were that the TV could connect to Netflix seamlessly. Room had a coffee machine that could double up as a hot kettle. Great Crabtree & Evelyn shower amenities. Room was clean. Reception and housekeeping also rectified issues quickly and were extremely courteous and helpful.

This hotel is conveniently located near Times Square and 5th Avenue, just a 5-minute walk from the subway. There's a Target supermarket right across the street, making it super easy to get around. The lobby is on the 21st floor, and check-in is available after 4 PM. We were able to store our luggage for free on the day we arrived. Our room on the 32nd floor was a corner room with windows on two sides, offering great views. It was clean, spacious, and bright, and there was even a Chinese-speaking receptionist, which was a thoughtful touch. The ground floor entrance is a bit small and has a pillar in the middle, but once you're inside, it's quite spacious. My only complaint is that housekeeping only made the bed and emptied the trash; they didn't clean the hair on the floor or restock the tissues and toilet paper. I hope they can improve on that.

I was very satisfied with my trip. The location is excellent, right next to Times Square, making transportation very convenient. It's easy to take the subway anywhere. Our room came with a credit of about $34, which was perfect for breakfast every morning. The room attendant was also exceptionally nice. When we checked in, Eddie at the front desk even upgraded our room. You can get drinking water from the 11th-floor front desk, which was great for someone like me who drinks a lot of water – it saved us from having to buy bottles. The hotel doesn't seem to provide slippers by default, but you can ask for them and they'll give you some. Overall, it was a fantastic experience, and I will definitely stay here again.

The hotel is right by the UN building. The room was decent, and you could see the Empire State Building and Rockefeller Center from the window. I had to rent a kettle from the coffee shop downstairs for about $30, which is practically the price of buying a new one. There was a red stain on the carpet and around the bed, and I really hope it was just red wine and not anything else. I tried not to think about it too much, but it did make me a little uneasy every time I saw it.