Hotel near Lagoi,Bintan100% of visitors choose this area
DDANNY722026.06.08
The room is spacious and clean, all the staffs are friendly and warm, greeting us with smiles. It has been a very pleasant and comfortable stay. We celebrate our father's bday at Rempah Kitchen and the staffs sang bday song and gave us a free bday cake. Am impressed with their service and hospitality. Would love to come back to 4 points again!
Pleasant to see the Harmoni One hotel's lobby has undergone big renovations and currently they are renovating the guest floors one level at a time.
Clean room with clean bath tub and will look forward to the new renovated rooms when the renovations are complete is due time.
Hotel near Lagoi,Bintan100% of visitors choose this area
EEgy Mu2026.04.24
Near that beautiful beach with white sand and a gentle breeze in March, we experienced various kinds of delicious, albeit pricey, Nusantara Fried Rice and breakfast options that we ordered from a freshly cooked menu made with fresh ingredients. I really enjoyed the Pandan Piña Colada during our second stay at this resort. I will definitely miss you, Nirwarna Resort Hotel!
Hotel near Lagoi,Bintan100% of visitors choose this area
XXNTAN2026.03.30
We truly enjoyed our stay at Holiday Inn and it is spacious and conducive for our family of 3. There are a lot of compartments within the room for you to store your stuff (especially when you are travelling with a toddler).
The hotel service is great too. They provide shuttle bus service every hour to Plaza Lagoi. We took it to get lunch before our room was ready. The spa within the hotel is relaxing and a good break for us. We are also impressed with the gym equipment too. It is well equipped.
Unfortunately, the food quality really need to be improved. We gave our feedback and was pleasantly surprised that changes and improvement were made.
We look forward to coming back again when the additional upgrades are completed. We are excited to learn that there is going to be a bigger wellness centre within with more spa and salon related treatment. Most importantly, the staff service were great. We are thankful for all the help and attention to details from everyone in the hotel especially when travelling with a toddler.
We recently had the pleasure of staying at Aston Batam Hotel & Residence as a family and it was our second visit, something that already says a lot about our confidence in this property.
Once again, the experience did not disappoint. The location is excellent and very convenient, making it easy to get around and enjoy Batam without any hassle. The breakfast spread was truly impressive, with a wide variety of delicious options that catered well to both adults and children.
What stood out the most was the consistency in service. The staff were warm, attentive, and professional throughout our stay. It’s rare to find a hotel where the standards remain just as high on a return visit, but Aston Batam Hotel & Residence has clearly maintained its quality without any drop.
Overall, it was another wonderful family stay, and we would gladly return again in the future. We will definitely be heading back to stay there again when we visit Batam next for our short getaway. Highly recommended for anyone looking for comfort, great service, and a pleasant stay in Batam.
Decent hotel at a very strategic location. Many surrounding facilities like coffee shops, cafes, restaurants, convenient stores, bakeries, massage parlours, KTVs, and etc. Nearby a large food court called A2 Food Court and shopping malls like Grand Batam Mall and Batam City Square Mall. Rooms are clean and well maintained. Standard room amenities. Lobby looks newly renovated. I believe some further renovation on going for breakfast restaurant and other parts of the hotel. Staffs are helpful like security guy helping with our luggage and receptionist keep us inform as soon as room available for early check-in. Overall, value for money accomodation.
Hotel near Lagoi,Bintan100% of visitors choose this area
LLi€w.2026.03.10
Staying in Cassia Bintan was the perfect sanctuary I needed to recharge and getaway from the busy city life. This 'me-time' was exactly what I needed to find my peace again.
The hospitality started the moment I arrived—I was greeted by Arya at the counter, who was incredibly helpful and kind. His warm welcome immediately put me at ease as a solo traveller. I truly appreciated the shuttle bus provided by Cassia from the ferry terminal; it felt very safe and organized, which is so important for solo female travellers.
The room itself was a dream. I loved the blue colour of the room. This soothing blue wall creates a calm space where I can truly relax. It's spacious and clean. My favourite spot was the well-equipped kitchenette and the nice private balcony; the air felt so clean and fresh, and it was such a serene place for me to sit and do my painting.
I love the sea so much, and the serene beach was so therapeutic. The pristine white sand and the shimmering turquoise blue sea were breathtaking. Being able to stroll along the shore every single day while listening to the gentle sea waves was the perfect way to clear my mind. I also loved spending time at Vista—sipping on their refreshing lime juice while soaking in the stunning sea view was pure bliss.
The food at Lotus Cafe was delicious, and the staff always greeted me with a warm smile. Having the market 23 nearby was also so convenient for snacks and essentials. If you’re a mum looking for a safe, beautiful, and welcoming place to find some peace by the water, this is it. A heartfelt thank you to Arya and the whole team!
Guest from room 3502”
The hotel's location is excellent, right across from Batam's largest shopping mall. The facilities are comprehensive, and the environment is comfortable. The room insulation is great, the bed is very comfortable, and the curtains provide good blackout. The breakfast spread was incredibly rich, and they even offered complimentary laundry service. Overall, it was a fantastic experience. I'll definitely stay here again on my next visit.
Wonderful Stay at Oakwood Hotel & Apartments Grand Mall – Highly Recommended!
This was our second stay at Oakwood Hotel & Apartments Grand Mall and once again, it exceeded our expectations.
I booked through Trip.com as it offered the best rates compared to other platforms and the experience was seamless from start to finish.
We stayed from 23–26 May 2026 as a family of 3 adults and 2 young children (aged 4 and 3). This time, we booked a 1-Bedroom Executive and an Executive King with connecting rooms, which was perfect for both family bonding and privacy.
The location is excellent—directly opposite Grand Batam Mall, making shopping, dining and entertainment incredibly convenient. Our kids especially enjoyed Kidzlandia & Batam Zoo Paradise! The hotel is also next to Eska Wellness Spa where you can enjoy massages, hair treatments, manicures and pedicures.
Even before arrival, the service was impressive. I contacted the hotel via WhatsApp for a few special requests and the staff were professional, responsive and genuinely accommodating.
What we loved most about the 1-Bedroom Executive:
• Spacious and spotlessly clean room
• 2-in-1 washer and dryer — extremely convenient for families
• Kitchenette with microwave & fridge
• Hot and cold water dispensers available at every lift lobby
• Kids’ pool that our children absolutely loved
• Plenty of storage space
• Smart TV with Netflix, YouTube, and more
• Breakfast was awesome with a wide variety to choose from
This time, we were pleasantly surprised with the complimentary hi-tea, which made our afternoons extra special.
Every staff member—from the front desk and housekeeping team to the chefs, waiters and bellboys—provided exceptional service with warmth and friendliness throughout our stay.
Our family truly enjoyed every moment here and we will definitely be coming back again.
Highly recommended for families looking for comfort, convenience and a welcoming stay in Batam!
#oakwoodhotel #familytravel #batamtrip #travel2026 #shortrip
Pls be mindful Hotel require deposit 100k IDR. When check out, the hotel will check the room first before u get your deposit back. Need to wait around 10mins. Can say cheap rate hotel with 2 breakfast just around rm125 per night. I chose this hotel bcos i arrived Batam night time, so no need fancy hotel hehe. The hotel is not shoplot hotel, the whole building is the hotel. At night quite noisy, not sure why, maybe there’s event at the ballroom hotel. The toilet room is average (quite smelly maybe bcos old hotel), not suitable for fussy person. Same goes to the bed and bed sheet. But the room is so spacious and have kiblat sign (for muslim prayer). Breakfast spread also average, suitable if you not eat much. But still have egg station. Nasi goreng, meehon goreng, cereals, also have. Overall still ok if you stay 1 night.
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8,7/10
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CChengzhen YuRecently stayed at Montigo with my family as it was my boy’s birthday celebration, and wanted to share our experience.
Upon check-in, there was some issue between their system and my booking through the app, which took more than 30 minutes to resolve. Luckily the place wasn’t crowded, and my kids didn’t get bored while waiting.
One thing I liked was the baggage delivery service from place to place. Requests can be made through WhatsApp and their response was pretty fast, which made things quite convenient.
Currently, one of the restaurants is under renovation, so we had lunch at Tiigo. Personally, I didn’t really enjoy the food, but I have to give credit to the view — that was easily a 10/10.
As for the room, we had some issues with the bathroom design/drainage. Water in the bathing area didn’t drain properly and would get trapped at one side of the bathroom. The bathtub water would also flow into the toilet area, making the whole floor wet, especially when my kids were playing in the bathtub.
It became quite slippery and my kids actually took turns falling in the bathroom, which was a little concerning from a safety perspective.
On the positive side, because it was my boy’s birthday celebration, they were very thoughtful and kind enough to prepare birthday decorations and a cake for him, which was a really nice touch and made the experience feel special.
Overall, despite a few areas that could be improved, especially the bathroom setup in our room, we still enjoyed the stay and appreciated their service. I would still come back again, but probably not choose the same room.
AAnonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
EEgy MuNear that beautiful beach with white sand and a gentle breeze in March, we experienced various kinds of delicious, albeit pricey, Nusantara Fried Rice and breakfast options that we ordered from a freshly cooked menu made with fresh ingredients. I really enjoyed the Pandan Piña Colada during our second stay at this resort. I will definitely miss you, Nirwarna Resort Hotel!
FFelicityfyRoom was amazing. Managed to purchase an upgrade to the Seaview Villa and it was so spacious. Comfy kingbed, Huge bathtub and a pooldeck!
Only issue with the room was the toilet starting to smell especially after flushing or at night after returning to the room.
The resort provided complimentary transport to and from the ferry terminal so that made things very convenient. Within the resort itself, we had 2 bicycles to use or you could call for the buggy to ferry you around places.
The service and staff were impeccable, they truly made you feel like very special guests! Would highly recommend the spa, the massages were heavenly.
Would definitely come again and experience more at this resort.
DDean StantonAsialink Hotel by Prasanthi is my favourite hotel in Batam. By a considerable margin.
Best described as ”luxury boutique”, the management team and staff have perfected the art of hospitality here.
I and my partner can find nothing to fault, from the quality of the welcome to the beautiful pool to the plentiful, varied and high quality breakfast buffet.
If you're looking in this price range, click book now.
If you're thinking about the Marriott, Grand Mercure or Wyndham, still click book now on Asialink Hotel by Prasanthi - you'll thank me for the recommendation.
LLoveTravelHTWLStaying here feels comfortable, modern, and welcoming. It’s especially suited for business travelers, families, and anyone arriving via ferry. If nightlife and shopping are priorities, you may prefer Nagoya Hills, but for convenience and upscale service, Grand Mercure Batam Centre is a strong choice.
AAida-Wonderful Stay at Oakwood Hotel & Apartments Grand Mall – Highly Recommended!
This was our second stay at Oakwood Hotel & Apartments Grand Mall and once again, it exceeded our expectations.
I booked through Trip.com as it offered the best rates compared to other platforms and the experience was seamless from start to finish.
We stayed from 23–26 May 2026 as a family of 3 adults and 2 young children (aged 4 and 3). This time, we booked a 1-Bedroom Executive and an Executive King with connecting rooms, which was perfect for both family bonding and privacy.
The location is excellent—directly opposite Grand Batam Mall, making shopping, dining and entertainment incredibly convenient. Our kids especially enjoyed Kidzlandia & Batam Zoo Paradise! The hotel is also next to Eska Wellness Spa where you can enjoy massages, hair treatments, manicures and pedicures.
Even before arrival, the service was impressive. I contacted the hotel via WhatsApp for a few special requests and the staff were professional, responsive and genuinely accommodating.
What we loved most about the 1-Bedroom Executive:
• Spacious and spotlessly clean room
• 2-in-1 washer and dryer — extremely convenient for families
• Kitchenette with microwave & fridge
• Hot and cold water dispensers available at every lift lobby
• Kids’ pool that our children absolutely loved
• Plenty of storage space
• Smart TV with Netflix, YouTube, and more
• Breakfast was awesome with a wide variety to choose from
This time, we were pleasantly surprised with the complimentary hi-tea, which made our afternoons extra special.
Every staff member—from the front desk and housekeeping team to the chefs, waiters and bellboys—provided exceptional service with warmth and friendliness throughout our stay.
Our family truly enjoyed every moment here and we will definitely be coming back again.
Highly recommended for families looking for comfort, convenience and a welcoming stay in Batam!
#oakwoodhotel #familytravel #batamtrip #travel2026 #shortrip
GGuest UserWe recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests.
1. Room Consistency & Communication
Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved.
2. Villa Room Maintenance
On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression.
We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved.
Thank you for taking the time to read our feedback.
XXNTANWe truly enjoyed our stay at Holiday Inn and it is spacious and conducive for our family of 3. There are a lot of compartments within the room for you to store your stuff (especially when you are travelling with a toddler).
The hotel service is great too. They provide shuttle bus service every hour to Plaza Lagoi. We took it to get lunch before our room was ready. The spa within the hotel is relaxing and a good break for us. We are also impressed with the gym equipment too. It is well equipped.
Unfortunately, the food quality really need to be improved. We gave our feedback and was pleasantly surprised that changes and improvement were made.
We look forward to coming back again when the additional upgrades are completed. We are excited to learn that there is going to be a bigger wellness centre within with more spa and salon related treatment. Most importantly, the staff service were great. We are thankful for all the help and attention to details from everyone in the hotel especially when travelling with a toddler.
DDANNY72The room is spacious and clean, all the staffs are friendly and warm, greeting us with smiles. It has been a very pleasant and comfortable stay. We celebrate our father's bday at Rempah Kitchen and the staffs sang bday song and gave us a free bday cake. Am impressed with their service and hospitality. Would love to come back to 4 points again!
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