Traveling for work.
The bedsheet and blanket makes me feel itchy.
cockroach in the room.
No toothbrush kit provided.
The chair has a big white patch as if someone had a great time on it.
Didn’t sleep well that night ruined my next work day with important meetings
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
CConstance Choo2026.02.23
Traveling to Malaysia or having an overnight layover? Ditch those hard airport benches! Let me share my experience at Sama-Sama Hotel, the only 5-star airport hotel at KLIA T1.
✈️ If you're arriving on an international flight (at KLIA Terminal 1), whether you need a good rest after a long journey or have an early flight the next day, this hotel is definitely your top choice.
🚗 How to get from Arrivals to the Hotel?
(Includes shuttle service guide)
Please do not attempt to walk with heavy luggage; it's quite a distance (approx. 500 meters).
🛬 Arrive at Level 2: After clearing immigration and collecting your baggage, take the elevator to Level 2.
📍 Find the Buggy Station: Look for signs pointing to 'Sama-Sama Hotel.' The shuttle station is directly opposite the Food Garden.
🚗 Call a Shuttle: There's a dedicated 24-hour free buggy service. Just wait a moment (or press the call button), and a uniformed staff member will drive you and your luggage via an indoor skybridge directly to the hotel lobby in just 3 minutes.
🍳 A 'Food City' Level Breakfast that Amazes the Taste Buds
The hotel's Continents restaurant offers 24-hour service, and its breakfast is renowned.
🥘 A Fusion of Global Flavors: Malaysian dishes (the Nasi Lemak is a must-try!), Chinese dim sum and hot congee, authentic Indian curry with Roti Canai, Thai Tom Yum, and a full Western breakfast spread.
🍰 Dessert Paradise: A wide variety of Western cakes, freshly baked bread, and colorful Nyonya pastries, all visually stunning.
🏨 Hotel Facilities and History
Although the hotel opened in 1998 (formerly Pan Pacific), it underwent extensive renovations when it rebranded as Sama-Sama in 2013. It's incredibly well-maintained and exudes a 5-star quality.
✨ Room Types: Offers 442 rooms, including Deluxe, Premier, and more luxurious Suites. The rooms feature double-glazed windows for excellent soundproofing, and some even offer views of the tarmac.
🏊♀️ Swimming Pool and Gym: The outdoor tropical garden pool on the 1st floor has a fantastic ambiance, and the 24-hour gym is fully equipped.
💆 Sari Kayangan Spa: Provides professional Malay massage services, perfect for relieving flight fatigue.
🍸 Traveller’s Bar & Grill: Features live band performances in the evening, offering steaks and various cocktails in a wonderful atmosphere.
✨ As a national airport hotel, it frequently hosts dignitaries, sports stars (like F1 drivers), and VVIPs attending international conferences.
💡 How to choose a transit hotel❓
✅ Sama-Sama has two properties at KLIA T1; choose based on your needs:
1️⃣ Sama-Sama Express (airside/near Gate C5): No immigration required, suitable for short transits of up to 6 hours, charged hourly, and more affordable.
2️⃣ Sama-Sama Hotel (landside/this review's focus): Requires immigration clearance into Malaysia. Highly recommended for stays longer than 6 hours! Offers larger spaces, more comfortable bedding, and a full range of facilities.👍
Excellent stay overall. Great location with convenient access to nearby malls and attractions. Room was very clean, comfortable, and well maintained. Staff were friendly, professional, and provided excellent service throughout the stay. Amenities were good and suitable for a relaxing and productive business trip. Highly recommended.
I have stayed at this hotel many times, and overall, it has always been a pleasant experience. During this stay, however, I noticed that there were some hairs left in the bathroom, which could be improved in terms of cleanliness.
That said, the front desk staff were very sincere and professional in their service, which I truly appreciated. Despite the minor issue, I would still recommend this hotel.
Check in is allowed before 2pm
The room assigned was clean & functional
2 big bottles of water provided is plus points.
The pillow & duvet in the room is soft & comfortable
The hotel located beside Esplanade mall is very convenient,easy to get to Watson's , zus coffee , milk tea and some cafe / restaurants .
The swimming pool is nice , the kids love it
The front desk is fast n efficient , answering my questions professionally .
They provide good quality shampoo ,body foam & hand soap
If the hotel can provide some extra TV channel & hair conditioning would be better
Due to the hotel not having gym facilities , U can use gym facilities inside Esplanade mall but they only open at 10am , which is slightly upset for me cuz I don't have the chance to use it because of late opening time .
Overall it was a good experience for my family at the KSL Esplanade Hotel
Hotel near Bandar Utama,Petaling Jaya25% of visitors choose this area
AAnonymous User2026.03.22
My Malaysian retiree friend recommended this hotel which is connected to 1U mall via linked bridge, and 30% cheaper for us compared to the other hotel in the mall. We arrived after midnight via coach, it helps that it is walking distance from transportation hub. The room is clean, free mini bar and room was made up nicely everyday.
The facilities are pretty good overall. It would be even better if there was a rug in the bathroom. Generally, the experience was great; it's a quiet environment, perfect for relaxation.
We got married here last year and we enjoyed the excellent service, food served in Makan Kitxhen, Tosca, and the buffet for the wedding. Special curations for weddings made it all the more special.
This trip marks our first anniversary and we’re delighted to have spend the weekend here again reminiscing our wedding last year.
Booked through Trip:com and was upgraded to the highest floor compliments of the hotel.
Overall we enjoyed the pool, the breakfast and our time in the hotel. Nothing short of amazing!
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
GGuest User2026.02.27
Just a 10-minute drive from the airport, the surroundings are very spacious. A pleasant surprise was that I barely heard any airplane noise, so I got some good rest. The front desk staff was very friendly and wished me a Happy Chinese New Year. The breakfast wasn't super elaborate, but better than I expected, with bread, fried eggs, freshly ground coffee, fruit, and various Southeast Asian hot dishes. It's my top choice for a layover.
Room can be a little bit smelly, smell like an old carpet. But the hotel provides unlimited free access to the waterpark during the stay but need to install their apps first. Front Desk service agents are not friendly. Limited breakfast options.
Very Good
436 reviews
8.4/10
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8.7/10
Very Good
MMohd NorhafizThe hotel is located near AEON Bukit Raja. The check-in process was very easy, the front office staff were very efficient, and a welcome drink was provided for every guest. The service from the bellboy was also excellent. The hotel room was spacious and very comfortable, and the bathroom was well equipped. I was very satisfied with my stay here and may return again in the future.
MMaiyoExcellent stay overall. Great location with convenient access to nearby malls and attractions. Room was very clean, comfortable, and well maintained. Staff were friendly, professional, and provided excellent service throughout the stay. Amenities were good and suitable for a relaxing and productive business trip. Highly recommended.
GGuest UserThe shower / shampoo / conditioner dispensers were such a failure, room 910, and no shaver kit was in place. toilet door due to water from shower area splashing unto it , had mold forming at the bottom back end, rotting away in near future. Light switches were a little confusing, but the USB plug in sockets were such a joy to use. Breakfast was okay, pool level and gym level not the same, hence not as user-friendly as I tot (coming from experience at Danang Hilton). Lion dance at lobby was a bonus for guest and visitors. Generally a worth while stay, just please check out the dispensers if it is your concern, if deem pathetic then better change room. Chef came over to present a dessert made in-house using tomato and it was sublime indeed, simple yet full of favour.
WWilliam CWOWe got married here last year and we enjoyed the excellent service, food served in Makan Kitxhen, Tosca, and the buffet for the wedding. Special curations for weddings made it all the more special.
This trip marks our first anniversary and we’re delighted to have spend the weekend here again reminiscing our wedding last year.
Booked through Trip:com and was upgraded to the highest floor compliments of the hotel.
Overall we enjoyed the pool, the breakfast and our time in the hotel. Nothing short of amazing!
JJaxxZzzShares the lobby with Sunway Pyramid Hotel, but check-in is on the basement level. You have to carry your luggage down one floor, and the elevators are also a step down, with only two accessible from the basement.
The facilities are old; the duvet had faint, unremovable stains, and the toiletries were on par with a budget motel in China, and an old one at that.
On the bright side, the location is pretty decent, making it convenient for dining.
AAnonymous UserThe facilities are pretty good overall. It would be even better if there was a rug in the bathroom. Generally, the experience was great; it's a quiet environment, perfect for relaxation.
Wwangzai88Just got back from Sunway Resort and it was absolutely amazing! 🥳 The staff were incredibly welcoming and made us feel right at home. Breakfast was fantastic, with a huge variety of fruits, pastries, and both Western and Asian options – we were spoiled for choice every morning. 🍎🥐
The kids absolutely loved the children's pool with all its slides and water features; it was their personal paradise! 💦 The pool area is really well designed, allowing adults to relax nearby too.
The best part is the direct connection to the shopping mall. It's just a short walk away, making shopping, dining, and entertainment incredibly convenient! 🛍️🎬 It felt like everything was taken care of on this holiday. We'll definitely be back! 💯
#SunwayResort #HotelExperience #FamilyTravel #HolidayParadise #FoodieHeaven #PerfectVacation
GGuest UserI came to stay overnight here to attend our alumni event.
Room is spacious, with a balcony facing the garden. However the sofa needed some cleaning as there were patches of stain and a few (cookie?) crumbs were seen when I first came inside. Parking is near to the room but a bit inconvenient to drag my luggages on the road. I had to carry my luggages instead.
The iron provided in the room was chipped. I didn’t realise it until I added water for the steam to function - it leaked and wet the whole ironing board instead. My clothes ended up getting wet while I tried to iron them. The iron definitely needs replacement.
Food from our group dinner event was below average. Coffee and tea served with sugar and super sweet by the way. Breakfast was okay for the price. Chicken rendang, croissant, and sardine curry are among the ones that are delicious in the breakfast spread.
I came to stay here about 13-14 years ago. But now I think the rooms need a good revamp.
VVT TravllerWas a very fun places for family with kids. Many places to visit inside the resort but all have to pay for it with no ALL IN combo ticket. N Some are not really cheap.
The room was located with some distance to every places included lobby. Must used buggy to transfer to each place. We were quite lucky that our room quite near to the lobby although need some walking distance still. Waiting for the buggy was quite wasting time. This was exactly like the review mentioned before.
Due to using buggy transfer between the rooms n the lobby, the worst thing we facing was the room card, the key was not able to access. Again have to wait for the buggy back to the lobby to re-validate again. Reconfirmed with the staff confirmed can used after validate, answer was yes! Again wait for the buggy back to room, again failed. That time was 2pm , weather was very hot. This really make us frustrated. Complaint to the lobby , n they are sending the manager came to assisted us. Been trying still not able to working. But they given another card to access the room and let us rest n wait inside the room first upon waiting they settle the card access issue. Good was end up had been settled.
Room : cozy n nice but with many blacks ants. Although it won’t bite, but still feel disgusting. The worst part was the sound proof!! Totally cannot accept because the wall between each room was build by the board or partition but not bricks. Early morning 7am can heard next room switch on the tv. And it was very annoying n make everyone of us can’t have a good sleep. TV not functioning at all. Connect to the WiFi but keep showing no network. Kids can’t enjoy the YouTube when waiting for outing.
Restaurant: so far we tried Korean bbq n Thai restaurant. The taste were good n satisfied. But still too pricey for us. But ok to tried.
Massage : perfect !! N reasonable price as hotel guest. Not bad.
Splash zone : good water park. Indoor but water was cold. One thing dissatisfied was the water park didn’t have towel rental service even for hotel guests. We did not prepared anything. After swimming, standing outside the park n waiting for the buggy were quite tortured as feel cold with windy weather in the evening.
Enchanted Forest : did not met our expectations. Not really worth to visit.
Safari : normal. Not so big. But kids enjoyed it.
Dino desert : many types of dinosaurs. Overall ok if really a dinosaurs fans.
3days 2 nights Juz good enough. If you ask me will still go back again? The answer is : will see… overall was not that bad but oso not that good enough.
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