I had to stay on the coastal island with checkin on Sunday morning, the disappointment started, the reception was shut down, the guest was afraid to come in. Exterior parking, 3 houses before and you have to go back from re and come out of the hotel with the baggage, a danger!!! . In front of the hotel, a security that doesn't even give good night. You are unsure whether you are a guest, someone from the neighborhood, or even a threat, in the face of the world we live; worse, when we arrive and the parking is closed; we have to go to the reception and ask to open and then go back to parking the car. In my case, it was still under rain. Among the things that the hotel offers, it has electric shower, but it doesn't work. I came under rain and I had to take a freezer bath every day. When I went to complain, I heard that the problem is that they work with solar energy, and as it was raining in the city, it doesn't work and I'm satisfied, because it was general in all rooms. After three nights, the problem persisting, I spoke to the receptionist who said he believed the problem had been solved, and I went to the room just to take that warm bath so expected. I came in the corridor, all shut down, I had to call the cell lamp to find my room. When I turn the shower, what happened???? Without water in the shower! How can you, so absurd together?? Some very well-educated staff have tried to apologize for the incident and offered me to change my room. Finally, we checked that the shower was beginning to warm ... But when they left, I went to bath, cold water!!! I understand that despite the good will of the staff and the attempt to minimize my insatisfaction, the fact is that the hotel does not have a hot shower, another establishment that does not meet the offer. I am really disappointed. I don't know how a hotel can work in this way!
48 Reviews