Highly recommend! The entire service was excellent. As soon as we got off the bus, there's an iCafe right under the JR station where you can drop off your luggage. They then send it directly to the hotel for you. So by the time you're done exploring and ready to check in, your bags are already in your room. Plus, there's a shuttle bus every hour from 6:30 AM to 9:15 PM that picks you up and drops you off at the JR station, making the whole experience very thoughtful. The hot springs are also a highlight – there are many outdoor baths, all super relaxing. Breakfast is very substantial too; you absolutely have to try the fish and natto. The front desk staff were incredibly accommodating as well. They proactively added an extra bed for us. We're two adults and one child, and our room originally only had two standard beds, but they added another one next to them even before we checked in.
Before my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
Its reoomended to stay at this hotel. Location in tge middle between bus station and morning market. Its bigger than any hotel at at tokyo in this price. Front office can speak english. And helpfull. Check out time at 11.00am, but if you still have time to strolling arround before your schedule to go to other city, than you can leave your luggage at this hotel.
The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
Every year at the end of the year, I visit Takayama, mainly to see the snow scenery in Shirakawa-go, and this hotel has pretty much become my go-to choice. What I love most is the service; the staff are all incredibly warm and attentive, making for a very comfortable stay. Plus, you can book a private onsen, which is wonderfully quiet and relaxing – a real highlight of the trip. Last year, the room I stayed in had a beautiful Japanese tatami area, which really added to the traditional Japanese ambiance. It's a shame I couldn't book that room type this time; it seems they no longer have it, which is a bit disappointing. Nevertheless, the overall experience was still excellent, and I'll likely choose to stay here again next time I'm in Takayama.
One of the most unforgettable stays we’ve ever had. From the moment my family stepped through the door, we were wrapped in a warm, cosy ambience that instantly made us feel at ease. The room was impeccably clean and wonderfully comfortable, offering the perfect space to relax and unwind. Both dinner and breakfast were nothing short of exceptional—each meal thoughtfully prepared and absolutely delightful. The onsen, overlooking a serene river view, was the true highlight, creating a tranquil and almost dreamlike experience. Every moment spent there felt precious and completely worthwhile.
The hotel is about 500 meters from Takayama Jr Station and 800 meters from Chaoshi Old Street. It has a superior location and convenient transportation. The hotel staff is warm and thoughtful, the breakfast is rich and delicious, and you can soak in hot springs. It is my first time staying in a Japanese hotel. I feel novel and the experience is very good. I will choose to stay here again when I come to Takayama
The Wi-Fi was terrible; there was none in the room initially. They fixed it later, and I got two bars of signal, but it was still poor. There's no hot spring here; what they call a hot spring is just tap water. The bedding was awful; I got bitten all over and felt very itchy, and the duvet cover kept coming off the comforter. This price is just not worth it; my child's skin was red and itchy from bites.
This is by far the most traditional Japanese-style hotel I've ever stayed in, and it set a wonderful tone for our Nagoya trip. My parents absolutely loved it.
**Service:** Standard Japanese service – very attentive. Although English communication was a bit challenging, they diligently used translation software.
**Facilities:** Impeccable! I enjoyed my favorite onsen; the outdoor bath was truly exceptional, and the indoor one was also very spacious. The room decor was classic, just like something out of a Japanese drama, and someone even came to prepare our beds in the evening. At first, I worried it might be cold, but the electric blanket underneath was incredibly warm. So unique!
For dinner, even though the variety was limited, the chicken wings were exceptionally delicious, and the fishball hotpot was also very good. My dad even complimented the rice!
**Cleanliness:** Very good. Despite the older facilities, everything was spotless.
**Environment:** The outdoor foot onsen looked so interesting, but I didn't get to try it this time. You could easily spend half a day just exploring the hotel itself. If you're not rushed, staying two days to fully soak it all in would be wonderful.
The hotel is located at the highest point in Gero. Walking slowly downhill from there, time seemed to slow down, and everything felt peaceful and serene.
I will always remember this place. ☺️
The hotel upgraded my room, and I got to see the Nagara River, which was absolutely wonderful. There was a lovely old lady who spoke Chinese and helped us with charming guidance and service. On the first floor, they offer free coffee and tea, and before 5 PM, there's even complimentary white wine. The hotel also provides a twice-daily, half-hour Japanese guided tour of the old town, which is quite interesting. We pre-booked the cormorant fishing (Ukai) event organized by the hotel, and it was very traditional and distinctive. We walked from a special Ukai pathway down to the river and boarded the two exclusive hotel boats. We were incredibly lucky that evening; there weren't many boats, so the performance boat could come right up to ours for a close-up view. Before the main performance, there was a song and dance boat show, followed by three fireworks displays announcing the start of the Ukai show.
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DDavid BuffyMeatyAwesome hotel located just 5-10mins walk behind FamilyMart ie opposite the TAKAYAMA NOHI Bus Stn & JR. The check in was easy & front desk staff was very professional ensuring the process was easy & swift! The hotel has a great & large Hot Spring and outdoor Rotenburo Onsen they’re segregated Men-Women. The onsen lobby has large lounge space to relax, free ice cream and a large full length glass window overlooking you may sit on chairs & coin operated massage chairs enjoying the beautiful town and fabulous snow capped mountains at the edge of the town in the day & sunrise!!
The morning Japanese breakfast options are plentiful, staffs are helpful and friendly too! To walk to the Old Houses District perhaps only take 15mins leisure walk but gets really quiet & dark by 6PM in March!
AAnjingdekelianxiaojieHighly recommend! The entire service was excellent. As soon as we got off the bus, there's an iCafe right under the JR station where you can drop off your luggage. They then send it directly to the hotel for you. So by the time you're done exploring and ready to check in, your bags are already in your room. Plus, there's a shuttle bus every hour from 6:30 AM to 9:15 PM that picks you up and drops you off at the JR station, making the whole experience very thoughtful. The hot springs are also a highlight – there are many outdoor baths, all super relaxing. Breakfast is very substantial too; you absolutely have to try the fish and natto. The front desk staff were incredibly accommodating as well. They proactively added an extra bed for us. We're two adults and one child, and our room originally only had two standard beds, but they added another one next to them even before we checked in.
AAnonymous UserWe stayed at Mercure Hida Takayama during our road trip in Takayama and it was a great choice. The location is very convenient — just a few minutes’ walk from JR Takayama Station and close to many restaurants.
The room was clean, modern, and comfortable. After a long day of driving and sightseeing, the public bath on the top floor was perfect for relaxing. The hotel felt new and well maintained.
Staff were friendly and helpful, and the overall experience was smooth and pleasant.
Highly recommended for anyone visiting Takayama. Would definitely stay here again!!
AAnonymous Userenjoyed our stay in takayama ouan with my family! the rooms are spacious for japan standards and i like how the hotel is full tatami so we can comfortably walk around barefoot or with just socks! free socks provided and unlimited pillows. the open air bath was great and there’s sauna and cold bath too. free ramen at night was delicious, breakfast was great too. won’t hesitate to book this hotel again next time!
GGuest UserTokyu Stay Hida-Takayama MusubinoYu
I had a wonderful stay at Tokyu Stay Hida-Takayama Musubi no Yu, and it was truly one of the highlights of my trip.
👍 Pros
Superb Location
The location is perfect — it’s right next to both the bus terminal and the train station. This made arrival and departure extremely easy, especially when traveling with luggage. Everything felt very convenient.
Plenty of Restaurants Nearby
There are many restaurants within walking distance, so finding a place to eat was never a problem. Whether you want local Hida beef or simple Japanese dishes, there are lots of options around.
FamilyMart Around the Corner
Having a FamilyMart just around the corner was very convenient. It was easy to grab snacks, drinks, or anything we needed at any time.
Good Breakfast
The breakfast was good, with a nice variety of dishes. Everything tasted fresh and satisfying — a great way to start the day before sightseeing.
Private Onsen Experience
One of the best parts of our stay was visiting the private onsen. It was so relaxing and peaceful, and it felt like a special experience after a long day of walking. Definitely a memorable highlight!
⭐ Overall
Tokyu Stay Hida-Takayama MusubinoYu is an excellent choice for anyone visiting Takayama. With its unbeatable location, convenient surroundings, and relaxing private onsen, it offers both comfort and a unique Japanese experience. I would happily stay here again.
LLee JohnnieOne of the most unforgettable stays we’ve ever had. From the moment my family stepped through the door, we were wrapped in a warm, cosy ambience that instantly made us feel at ease. The room was impeccably clean and wonderfully comfortable, offering the perfect space to relax and unwind. Both dinner and breakfast were nothing short of exceptional—each meal thoughtfully prepared and absolutely delightful. The onsen, overlooking a serene river view, was the true highlight, creating a tranquil and almost dreamlike experience. Every moment spent there felt precious and completely worthwhile.
MM60550****Environment and Service: The hotel is quite large and relatively new, with a big courtyard perfect for a stroll. There's also a shuttle service to and from the station. The only minor drawback is that rooms on one side face the train tracks, which can be a bit noisy, and the soundproofing isn't great.
雲雲尼王A small hot spring hotel. I really feel the hotel's care. Compared to more prosperous areas, I prefer this kind of remote small hotel. I feel that the hotel wants to do every place carefully. Although the price is cheap, there are many details. Everything is well done. For example, there is a self-service snack and drink area in the lobby, which is available 24 hours a day. Yukata for children is also provided. The hotel rooms are very clean. I wonder if they have been renovated, so the rooms are very new and clean.
AAnonymous UserLove this hotel. Location is ideal, near to the train station with complimentary pick up, so it really helped during wintry seasons where it’s difficult to maneuver the luggage on snow covered roads. Service is comprehensive and prompt. Only gripe is that the heater in the room is not strong enough. Maybe because we stayed in a larger room. Otherwise, we love the private onsen experience, and the view is amazing. Highly recommended!
WWilliamgray81The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
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