Hot Springs Hotels in Istanbul Province, Türkiye

Here is your review in clear and natural English: My overall stay at the hotel was partly positive. The service was good, and the staff were professional and friendly, which I truly appreciated. However, there was a serious issue with noise. The rooms next to mine were very noisy. I returned to my room around 3:00 AM, but early in the morning the neighboring guests left their door open and were talking and shouting loudly. Because of this, I was not able to sleep properly. I hope the hotel management will take stronger measures to control noise and ensure a quiet and comfortable environment for all guests. Thank you

The room was great. However, the telephone didn't work. The ventilation system in the bathrooms was so loud that it was impossible to sleep. When we checked out, we told the staff about it, but instead of apologizing, we were charged for three drinks that we had taken from the minibar.

The castle-view room was absolutely stunning, with breathtaking scenery. It was spacious enough for multiple travelers. The location was excellent; we could explore the old town in the morning and then come back for a rest. There were also many restaurants nearby. The breakfast was delicious, not a buffet, but you could order from the menu, and there was an outdoor terrace.

The hotel has a great location, the metro is within walking distance, at the end of Istiklal Street you can use the funicular to go down to the Galata Bridge and much more... From the new Istanbul airport, the Havaist 16 bus goes directly to the hotel.

Good choice for travelers looking for a comfortable and convenient stay in Istanbul. Located in the heart of the Old City, just a short walk from many of the city's most popular attractions, such as the Blue Mosque, Hagia Sophia, and Topkapi Palace.

Hotel location is not in the old town but it is still in excellent location as it is next to Levent Subway station (M2) and it has 3 large shopping malls with plenty of shops, cafes and restaurants. There is also money-changer in one of the 3 malls, which is opened to 8pm. If you want familiar fast food, there is McDonald's and KFC opposite the hotel. Room and toilet are new and modern furnishings. Breakfast is the best amongst the hotels which stayed in our 13 days stay in Turkey. Wide variety of Turkish deserts, sweets, and local food for breakfast. There is mini-bar, safe, slippers, bathrobes, full range of toiletries. Hotel also modern gym. We stayed 3 nights at this hotel. Highly recommend.

What was good: 01. The breakfast service was excellent. There weren't any particularly heavy dishes, and the menu was simple enough for a quick bite to eat. However, the fact that there were only two beverage options besides coffee could be improved. 02. The soundproofing was good. I couldn't hear anything from the next room. 03. The bathroom was clean and comfortable to use. What was not memorable was: 01. The staff member's expression was too gloomy during breakfast service. I believe it's the staff's responsibility to welcome everyone in the morning. 02. I don't know about the other rooms, but my room didn't have a personal safe. The check-in information clearly mentioned a safe, but I couldn't find one in my room no matter how hard I searched. 03. Trip.com listed a ”station pickup service” as part of the hotel's amenities. Because of the ambiguous distance, I walked to the hotel instead of taking a taxi. I asked about the ”station pickup service” via WhatsApp three days before check-in, but no one responded. If they had provided detailed information about the hotel's services—the ”pool,” ”station pickup service,” and ”steam room”—and their locations, I would have been able to fully enjoy the hotel as a first-time guest and have a more memorable experience.

The location is super convenient, very close to Taksim Square and Istiklal Avenue, and the port is just a 10-15 minute walk away. It's also very quiet at night once the windows are closed. We booked a sea view room, and initially, we were given one with a side view of the sea. After speaking with the staff, they moved us to a room with a much wider sea view. The breakfast spread is excellent, and the service staff are very enthusiastic. Both the front desk and the lobby doormen are polite and offer service with a smile, making you feel right at home.

Wonderful hotel, I stayed several times and the quality has not declined. Staff were wonderful and very helpful. My room view was amazing even though my booking was a city view. I always felt that money is well spent and it worth every penny!

The staff were warm, friendly and very accommodating. The only issue is when booking the UBER, the location sucks and drivers cannot stop at the main road right by the entrance door. They had to stop farther.