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5 star

Mediterranean Palace
3.9/557 Reviews

Mediterranean Palace

Playa de las Americas|0.18km from Piramide de Arona
It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe. So here's what I experienced on this reservation:- Positives 1.Check in / out process fast and professional. 2.Direct beach access via the pool area. 3.Breakfast buffet with internal and external seating choices was excellent. 4.Evening entertainment between 21:00 and 23:00 Hrs was good. Negatives 1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm in dia). Root cause of this problem is a leakage from the shower hose connection which remains to be fixed. 2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within the remote control. 3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once housekeeping cleaned the room. 4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed. 5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to exchange at the pool towel bar. If you forget this card it's a return trip to the room. General Travel Tips. 1. Taxi from TFS Airport to hotel cost 25 Euro each way. 2. Hard Rock Cafe located next door (£££). 3. Great Italian, Thai, Japanese and British restaurants located on the second floor off the shopping complex across the road from the hotel (££££)
Sir Anthony
4.7/559 Reviews

Sir Anthony

Playa de las Americas|0.25km from Piramide de Arona
When you stay at Sir Anthony Hotel in Arona, you'll be on the beach, just steps from Las Vistas Beach and 13 minutes by foot from Playa de las Américas. This luxury hotel is 0.7 mi (1.2 km) from Los Cristianos Beach and 1.7 mi (2.7 km) from Siam Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for dinner at the hotel's restaurant, Windsor, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.Make yourself at home in one of the 70 air-conditioned rooms featuring MP3 docking stations and minibars. Rooms have private balconies. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets.
Europe Villa Cortes GL
4.5/564 Reviews

Europe Villa Cortes GL

Playa de las Americas|0.49km from Piramide de Arona
Absolutely loved it! Best breakfast i have ever had! The room was big and spacious, the bed really comfy (a little bit hard, but rather that than to soft). We asked for a sunny terrace, and yes we got it! Thank you! The service the front desk was excellent, and there was no problem finding sunbeds by the pool. The staff at the pool bar was the sweetest and very caring. Loved that the manager took his morning-round and talked to the guest during breakfast. There is a steak restaurant called the Bank, - it was absolutely brilliant. Only downside is me missed some kind of pianobar, or some cosy place to take a glass of wine in the evenings, or when we got back to the hotel after dinner. And unfortunately, the beach club did not at all show the same quality when it came to food and service. So hopefully they will do something about this, so the standard will be the same here.
Hotel Las Madrigueras Golf Resort & Spa - Adults Only
4.6/541 Reviews

Hotel Las Madrigueras Golf Resort & Spa - Adults Only

Playa de las Americas|1.88km from Piramide de Arona
arrival 11th October, the hotel sits on higher ground skirting the golf course it owns. The reception is beautiful and the doorman helpful. Room 6 a duplex suite is in my opinion the worst room of the complex, having no brochure views of the pool or golf course from which we decided upon this Suite. I pointed this out to the reception and asked for a different room. Only 4 in the hotel so no move. Downgrade us to give us a view was met with a denial hotel full, even though other guests were being moved throughout the week, Jet2 was no help here as the complaint was addressed 3 days into holiday. My view on the hotel. is mixed, a beautiful building filled with wonderful guests but the management in particular have an air of arrogance. The restaurant matradee one good one bad, no names mentioned, we did comment on this, the waiting staff were excellent and at the end of the week we will miss them. Other guests suggested we check our bill and indeed it was wrong,but put right upon clarification. The tvs for us in english kept dropping out and the bedroom tv did not give us english for the first 2 days until it was fixed. The air con is adequate and a haven to cool off in this exceptional week of hot weather for the time of year. but it does not attain the set temp rate. and 21 degs was best we could get during the night time. and given the size of the rooms it never will. it looks to be a central controlled system. The golf course was a pleasure to play, variation and elevation nicely set around some water features, you a paired with other golfers from the hotel with fill in from external bookings, it is also reasonably priced given the buggy is free to use during your stay at the hotel, Pool and bar for us was used to dip and cool off and never looked overcrowded. The terrace dining experience was fantastic watching the sunsets as we ate over an hour for the 3 course fare of offer. enough variation for a week. but Felt some of the specials were not to the stannard of the set al a carte menu. In all, a fine hotel with a relaxing atmosphere but away from the centre of anything. shortcomings spoilt this experience which doesn't come cheap.

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Breakfast

Hotel Cleopatra Palace
4.3/578 Reviews

Hotel Cleopatra Palace

Playa de las Americas|0.13km from Piramide de Arona
Reception: Our checkin agent, Cesar, was extremely helpful. He even remembered us at check out and made a joke to us. Room / facilities: Room number 8327 is on the 3 floor and is fairly clean. There is a self control air conditioning with a balcony door that opens which overlooks the pool. The room has 2 single beds joined to make a king bed , unsupportive pillows, small flat screen TV, table with 2 chairs, a hanging area with a valuables safe inside, (the safe door swings open when not used, due to it being installed at an unlevel angle), the bathroom has a tub with shower, bidet and toilet (that constantly drips). After advising reception, a repair man visited, and strangely, INSTANTLY knew what the problem was as he entered the room. However after departing the room they failed to fix the constant drip. The toilet continued to drip during our stay. This constant drip is very annoying once you are aware if it. There is a small bar fridge, (but no tea or coffee facilities). Furniture is very dated and has suffered a lot of wear and tear over time. Parking: is available for free with 2 parking areas that accommodate approx 25 cars, for the 500+ rooms in the hotel. It seems that all open air parking (excluding parking garages) on the island are free of charge. Wifi: Complementary. On our first night the wifi was super mega slow and atrocious to use, and failed multiple times to open any website, even though its advertised as premium Wifi. The Wifi connection dropped out regularly, required multiple password re-input and was just super, super, super slow, even when trying on multiple devices. After 2 calls to reception the night of our arrival, there was nothing they could do until the technician could attend to the problem at 10.30am the following day. I had to resort to my 4G data to gain any connection. The wifi was functioning the next day. Breakfast: Included and available for all guests. The buffet style consisted of fruits, cereals, hot eggs (precooked or freshly cooked), sausages, bacon, crumbed chicken pieces, baked beans, cold meats, juices, pastries, breads, tea and coffee. Be aware of the human vultures that swarm the food, as if there was no possibility of refill. Conclusion: Great looking hotel from the outside and foyer areas, but walk into the room, you immediately step back 20 years into a tired dated room. Letdowns: Initially the wifi not functioning and dropping out, the constantly dripping toilet, poor/lack of in room amenities, tired furniture. As the foyer bar was closed, i rang reception and requested for and ice bucket to be delivered to the room, which would have incurred a €3 charge this to me is unacceptable. Previously, at the foyer bar, i asked for 2 glasses of ice, but could only receive one as the barman said “the ice machine is broken”. Or was it due to the hotel ice delivery was insufficient to cater for the number of guests in the hotel? Location / Nearby: Arona town main street and all its
Parque Santiago 3
4.3/540 Reviews

Parque Santiago 3

Playa de las Americas|0.21km from Piramide de Arona
When you stay at Parque Santiago III in Arona, you'll be near the beach, within a 10-minute walk of Playa de las Américas and Las Vistas Beach. This hotel is 1.8 mi (2.9 km) from Siam Park and 3.9 mi (6.2 km) from Fañabé Beach.Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and 3 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services.Make yourself at home in one of the 481 guestrooms, featuring kitchens with stovetops and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as coffee/tea makers and ceiling fans.
Spring Hotel Vulcano
4.2/561 Reviews

Spring Hotel Vulcano

Playa de las Americas|0.26km from Piramide de Arona
We stayed at this hotel for 6 nights on a half Board basis. On arrival check-in we were offered a complimentary glass of bubbly and as we arrived after the restaurant had closed they had layed on a light supper for us which was a nice thought. The hotel is located in the next street over from the Hardrock Café and fountains so is easy flat walking distance to the main resort area but has the advantage of being quiet in the evenings. The meals (breakfast and Dinner) are buffet all you can eat style with plenty of options. We usually found something tasty, but if you are a fussy eater or less adventureless your choices my be limited. If we went again I'd prefer B&B and go out for evening meals, just for some variety and because there are some good eateries in the resort. We had a Triple Standard room with a double bed and a sofa bed. It was clean, air conditioned and very comfortable with a small balcony. Although there were three adults in the room we only had two chairs on the balcony, and two of everything else like cups and glasses, which was unfortunte. The pool are was exceptional. There is one heated pool and one not and also a bubbly pool with sqirty shower toys which was fun. Both pools were great and not too busy when we were there. There plenty of sun beds and pool towels that can be exchanged every day. There is a pool bar on site with basic food and drinks at a reasonable price. There is also an UP experience (roof pool, drinks and snaks) for an additional charge but we didn't partake. One great feature is being able to check-in your hold luggage in the foyer of the hotel on the morning of departure. Overall Jet2 and the hotel provided an excellent package holiday. The staff could not have been more friendly.
Hotel Parque la Paz
4.2/556 Reviews

Hotel Parque la Paz

Playa de las Americas|0.28km from Piramide de Arona
With a stay at Parque la Paz in Arona, you'll be within a 15-minute walk of Las Vistas Beach and Playa de las Américas. This family-friendly aparthotel is 0.7 mi (1.2 km) from Los Cristianos Beach and 1.6 mi (2.5 km) from Siam Park.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Restaurante principal, one of the aparthotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.Featured amenities include a 24-hour front desk, an elevator, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 219 guestrooms, featuring kitchenettes with stovetops and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include blackout drapes/curtains, and housekeeping is provided once per stay.
Hotel Best Tenerife
3.9/544 Reviews

Hotel Best Tenerife

Playa de las Americas|0.28km from Piramide de Arona
When you stay at Hotel Best Tenerife in Arona, you'll be near the beach, within a 15-minute walk of Playa de las Américas and Las Vistas Beach. This upscale hotel is 1.6 mi (2.5 km) from Siam Park and 3.6 mi (5.8 km) from Fañabé Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Restaurante Buffet, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.Make yourself at home in one of the 399 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Hotel-Apartamentos Andorra
4.3/565 Reviews

Hotel-Apartamentos Andorra

Playa de las Americas|0.31km from Piramide de Arona
When you stay at Hotel Andorra in Arona, you'll be connected to the convention center, within a 15-minute walk of Playa de las Américas and Las Vistas Beach. This golf aparthotel is 1.6 mi (2.5 km) from Siam Park and 3.6 mi (5.8 km) from Fañabé Beach.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 141 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones and microwaves, and housekeeping is provided daily.

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