Guest User
November 19, 2024
I didn't like it. Some of the staff were friendly and the bed was good. The restaurant staff was a 10/10. There was no shower, just a bathtub, terrible! The carpets were very dirty, there was no air conditioning, and the minibar was empty! The minibar didn't work, I asked for a replacement and no one did anything. The manager and the concierge simply ignored my request to replace the minibar, which was super small and could easily be replaced. The safe box didn't work, a guy went to fix it, said he would come back and never came back. I had to call again 2 days later. The TV only got 2 channels. I found cockroaches in the cafeteria, walking around in the same area as the fruit. The people selling at the counters are annoying you, trying to sell you things, they look like people who beg on the street. They should also put up posters advising visitors to beware of pickpockets in the city of ADDIS ABABA. There are pickpockets EVERYWHERE around the hotel BE CAREFUL. The glass door to the balcony didn't close properly and mosquitoes got in... Bring your repellent. Considering it's a 5 star hotel, it left a lot to be desired. 😕