Marhaba Palace

Returned from this hotel 2 days ago. 3 of us in 2 rooms. They gave us interconnecting rooms as our friend was on her own. On arrival we were charged £45 tax for the room of 2 & £25 for the single occupant. Others were charged £65 & told the card machine was broken, so be aware it should be 12 dinars per person per night (up to 10 nights). It has gone up significantly but don’t get ripped off. The hotel is a typical old Tunisian hotel. Needs some TLC & we had the maintenance man to our 2 rooms a few times to fix the safe, TV etc. I fixed the shower back onto the wall myself. The room was spacious and clean. Bathroom fine, with a shower over a bath & separate toilet. Kettle & tea & coffee provided (some days). Pools & beach clean and pleasant with lots of sun beds. Towels can be borrowed from the hotel with a deposit. Swim up bar and beach bar closed (we arrived November 1st). We didn’t get waiter service at the pool but there were a few people who did. I assume they tip to get good service rather than for receiving it! In fact the service was fairly poor in some areas. The plastic glasses are tiny, so take a big cup/glass with you. The main restaurant for evening meals was the best service we had. You are allocated a table for your stay & our waiter, Macram, was fantastic. We had our glasses topped up constantly & were greeted like old friends from the second night, he is a credit to the team. The food was average, but we didn’t starve. Drinks were ok, didn’t seem very strong. The a la carte was good. The main wasn’t to our taste but the rest was nice & the service was excellent. The animation team include everyone but are not pushy. Entertainment much the same as every other Tunisian hotel. The walk into the port is about 5 minutes. Felt safe and went 3 times during our week. Had drinks and a meal and did some shopping. Tried to support the local economy a little, but you do get hassled to go in every shop, bar and restaurant. We would go back to this hotel if it was cheap but it wouldn’t be our first choice.

Fantastic hotel This was my 2nd time staying at the hotel this year. On arrival very warm welcome from all the staff on reception Room Absolutely gorgeous with sea view Cleaned every day with the lovley Room maid 💯 % Restaurant Food delicious and plenty to choose from always very hot staff lovley Restaurant very clean and tidy Bars All the bars amazing the manager Haythem Absolutely amazing making sure everything is perfect for all the guests all the staff work so hard drinks 🍸 Fantastic and the cocktails amazing Also thank you to the manager for my lovely birthday cake 🎂 Pools All very nice and kept very clean and tidy Also the beach Entertainment Really good day time and night time. The gardens really lovley and well kept. Safety The hotel is very safe in all areas and the beach. Many thanks to all the staff in the hotel and I am looking forward to visiting again soon I would definitely recommend this beautiful hotel. 💯 % Many thanks

I enjoyef everything. It was all perfect. We did not get bored like at all. The food is beyond amazing and the animation stuff is great. M'y daughter really enjoyef the mini disco and the blacklight show is so futuristic. I really cant complain

The staff was very friendly , animation team were excellent always checking up on everyone . Very multicultural. Food was excellent . Wide range of food . Pasta and omlette station . Very relaxing . Lovely view from the balcony . Sea view . Staff can’t do enough to help you .