Guest User
October 11, 2024
Turkey is a destination that I have travelled to on many occasions, and have always had a wonderful experience in. Unfortunately, this trip was a totally different experience and a disappointing stay. The three things I look for and count on are hospitality, food and cleanliness. This hotel fell short massively on every category. We had to have our room changed because our first room was so dirty and the bathroom was disgusting. Our second room was not a great deal better. You have to pay for WIFI 2euro per phone per day. THEY WILL PROBABLY CUT IT OFF and try and charge you more. The service from staff was abysmal. Reception staff were unwilling to help. One man in particular who worked nights on reception called ERHAN wouldn't even allow you to speak. This is definitely NOT A FOUR STAR HOTEL. The food was awful and it was the same food every day. I saw couples arrive and leave the same day as they refused to stay at this hotel. Overall, I wouldn't rate this higher than a ONE STAR.