Guest User
November 24, 2024
Well, this review of mine will not reach many people as today I am going to share an extremely Terrible houseboat experience with this agency! We booked a houseboat by online mode of worth 8.5k (without sharing) from 11:30 AM to 5.00 PM. We had already finalized our houseboat a day before and got its pics. But on reaching the location provided by them; we were asked to travel by a completely different, cheap and old boat. We noticed that it was not our boat and when we addressed this problem with the manager they were giving excuses like the "boat is not ready"...; "the engine is not working it will take 3-4 hours, so we arranged a new boat at this budget" As a result, we were pissed off and threatened of complaining about them to Kerela tourism; Then they instantly arranged our real boat in about 20 minutes. If we would not have noticed we could've easily be scammed! The food was good and so the staff; they definitely deserve 5 stars; But I was forced to give even 1 star to agency as there wasn't any other option!!