Hotels Near Sprouts Farmers Market in Albuquerque

Not such a great location however all employees were very nice and went out of there way to make you happy.

Stayed for one night during a cross-country trip with my dog. I arrived late afternoon and after a couple of hours realized the noise from highway traffic just across from the hotel was going to be a problem. I asked at the front desk to see about any options to move rooms and the attendant immediately dismissed any options - despite the fact that it was still early - many rooms still open and I'm a Diamond member. Just no effort to look at another room for me. So, then, needing to find a grass area for my dog to do her business... none exists - just a rocky area across the parking lot - with 110 degree heat on her paws crossing the lot to a bunch of rocks. A homeless man with his dog were huddled nearby scaring the you-know-what out of us. (They also charge $75 per day extra for having a dog). The neighborhood is not good at all to put it mildly. The cost was above average for a Hampton Inn that has not been updated in decades. Overall, just a complete and utter FAIL.

The hotel is OK, the location is too far off. Nothing on the side

Good environment, good service, safe location

I would like to thank you very much, Lazy girl, who has given us a great help! Because of the cancellation of our flight (the first of four to return to Italy) we risked not to leave; he supported us in the telephone with the airline who found us on a previous flight. Managing the arrival clients for check in and we who have been ”parked” for 25 minutes at reception, Dezire has done her work in a nice way! 1000 GRACES...

Arrived and was not acknowledged for being explorist , neither was given my bottles of water , checked into room about 5 mins in my daughter almost steps on a quarter size piece of broken glass, then later on at night was showering and my 2 year old son says ouch and actually does step on a small piece of glass in the shower , told staff after that happened was told manager would contact and nothing ,

This hotel has everything my family needs or wants! We love the pool, breakfast, the suites, the showers are comfy, and relaxing. The decor is soothing through out, and not obnoxious. Rooms are quiet and beds are clean and comfy. Staff have always held up a high standard of hospitality. I truly feel relaxed during my stay at the Hyatt.

A knock on our door at 8pm my wife opened the door to be met by the front desk lady aggressively telling her “multiple complaints about excessive noise and shouting from our room, she had listened at our door and heard screaming and if she got one more complaint we would have to leave the hotel”. I called back down stairs as I was in shock - i thought she must have the wrong room - the only noise was from our perhaps boisterous 6 year old who was watching a kids show on YouTube kids. But she again reiterated “screaming” and that we would be forced to leave. In my opinion I don’t think you could find a quieter family. Certainly the TV would have made more noise. Shocking unbelievably bad customer service - simply asking us to keep the noise down as someone had complained would have been sufficient - but the instant escalation to leave the hotel…..left us feeling very upset. If we disturbed someone at 8pm in the evening, we are truly sorry. The noise insulation seemed good in the hotel - we only heard occasional doors closing and the freeway traffic outside. We had got in from dinner around 7:15pm after a 9 hour drive. After the complaint at 8pm we spent the next 45 mins whispering and stressing that somehow we were going to be put out in the street in a Saturday night in Albuquerque, before going to sleep. Needless to say it was a restless night sleep. As for the hotel, we stayed at a Holiday Inn Express hotel the night before in Fort Worth. So we had a direct compare and contrast. In Albuquerque the shower did not work and there was a problem with the functionality of the blackout shades. The breakfast was a little disappointing as there was only half of the items offered actually available (the sausage and biscuits were great). No yogurts, cinnamon roles, bread for toast. And there was a distinct absence of any staff replenishing food, or cleaning tables etc. Check in was also odd - we had booked a prepaid non cancellation 2 x queen bed room (for our family of 4). Arrived around 5pm. At check in “sorry I don’t have that room, but I do have a king suite with a sofa bed; the hotel is fully booked”. I explained that didn’t work for us, we needed two beds. After some time on the computer the lady said ok, I have a room for you “someone else is going to be disappointed when they check in tonight”. I have no idea what the criteria used to select disappointing a guest were. Overall something just not right with the way this property was running.