With a stay at Hotel Zazz in Albuquerque (Nob Hill), you'll be within a 5-minute drive of University of New Mexico and Popejoy Hall. This spa hotel is 1.3 mi (2.1 km) from University of New Mexico Hospital and 1.8 mi (3 km) from Tingley Coliseum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and karaoke. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 17 miles.
Satisfy your appetite for dinner at the hotel's bar/lounge, Speakeasy, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 10:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Albuquerque? This hotel has 100 square feet (9 square meters) of space consisting of conference space and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Stay in one of 48 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
This was my 2nd stay within a month at a Drury hotel(Albuquerque and Las Cruces NM), and is the best I've experienced with a supportive but soft bed(what I would call Medium Firm) and soft, airy pillows, which is #1 for me when I travel. The rooms are always clean and no smoke smells anywhere. The only thing I would like to see change is replace those 50-year old design noisy in-room air conditioners with a modern mini split unit with real air filtration. In a post-covid world, the future is hotels that are clean and bio-safe.
We have stayed at Holiday Inns all over and have never had an experience like this. The first elevator had a water leak and the other elevator was a tiny closet with LED lights that were flickering on and off. The room smelled like mildew, the lights in the bathroom didn’t match each other(cool and warm) and one light was out. The shower had a big moldy spot on the ceiling and some of the floor tiles in the bathroom were cracked. Others felt like they would crack any second as they rocked. The bed was THE MOST UNCOMFORTABLE BED I HAVE SLEPT IN! Or not slept in. It felt like we were sleeping on a box spring instead of a mattress, though I confirmed it was indeed a (terrible) mattress. There were no hotel rooms to move to at this hotel or any other because the balloon festival was going on all week. We shortened our stay and left. For the huge amount of money we spent to stay there we should have been sleeping in luxury and cleanliness. Would not recommend this property!
Bella and Sonya made our trip extra special. We went out for the Balloon Fiesta. Folks at the front desk did everything they could to make sure we had a view of the balloons. If you can't see the balloons from your room go to one of the large windows at the end of the corridor near the rooms in the 20's. Try to get one of the rooms that are painted by a local artist.
Welcome to the new Homewood Suites by Hilton Albuquerque Journal Center in Albuquerque, New Mexico. Guests of this Homewood hotel can enjoy the friendly, professional hospitality while on business or sightseeing in the Duke City. At this Albuquerque, New Mexico Homewood Suites hotel, guests can relax in the beautifully appointed guest studio suites that include King or Double Queen beds, sofa sleeper, complimentary internet, and fully stocked kitchens.
Guests will enjoy the daily complimentary Suite Start hot breakfast, and the Welcome Home reception featuring a complimentary light meal and beverages on Wednesday evenings. The Homewood Suites by Hilton in Albuquerque, New Mexico has many conveniences that include a fitness center and an indoor pool. Welcome home to the Homewood Suites by Hilton Albuquerque Journal Center in Albuquerque, New Mexico.
We had not planned to stay at this hotel but after staying at another Heritage Hotel it was top on our list when we found that our return flight home was canceled. I booked online very early since the reservation center was not open at that hour in the morning. (5 am) I had remembered seeing the hotel previewed on the heritage channel during our stay at The Inn and Spa at Loretto earlier that week. Once we obtained our rental car and had some coffee we contacted the hotel and asked if we could drop off our luggage since there were a lot of alerts about car break ins at a lot of tourist locations. We were told that we could absolutely do that and to come right over. The valet attendant James took care of our luggage quickly and efficiently. We returned to the hotel around 2 pm to see if we would be able to check in early. Sarah at the desk was very kind and welcoming while briefly listening to our plight. She got us checked in early with swiftness and efficiency. The room was beautiful and extremely comfortable with every convenience we would need. Everyone was so kind, helpful, and welcoming even the hotel security Michelle who brushed the snow off our rental. Absolutely loved this hotel and can't wait to go back.
The staff here was super friendly. I was traveling alone and ate dinner at the restaurant downstairs. Dani was my waitress and she was great. The room was clean with a comfortable bed. I’d stay here again if I was driving through Albuquerque.
The hotel is near the main road in the city, but the surrounding area feels relatively desolate. Free parking is available at the hotel. The hotel space is closed and relatively safe. The rooms are well-decorated and the facilities are old, but there is no smell. The bathroom is also relatively compact. Generally clean and hygienic, windows can also be opened for ventilation. The sound insulation is not very good and a bit noisy. There is a free breakfast, not many types, but you can eat it. Suitable for passing overnight.
The hotel and ****** staff are very nice and kind too all its patrons. Ms. Theresa Juancho was very nice and friendly. She is a great front desk associate specialist that works at Isleta Hotel. She makes you feel like a family friend rather than just a hotel guest. She is very accommodating, courteous and kind to all guests at the hotel. She always goes above and beyond anyone's customer service expectations. She always gives a very high level of exceptional customer service at all times. You will enjoy your stay here at this hotel. Sheena was very nice and friendly, as well. She was accommodating and kind, as well. She gave a very high level of exceptional customer service, as well. Diedra at front desk was very nice and friendly. She helped me with an issue and gave a very high level of exceptional customer service, as well. She went above and beyond my expectations, as well. Christopher was very nice and friendly, as well. He went above and beyond my customer service expectations. Richard is very nice and friendly from valet. He is very careful with your luggage and accommodating at all levels of service. He always goes above and beyond your customer service expectations. He always gives a very high level of exceptional customer service at all times. He is very honest and trustworthy, as well. Joey at valet was very nice and accommodating. He handles your luggage with care, as well. He is very nice and friendly. He goes above and beyond, as well. Victor the head of valet was very kind and courteous. He asked me if I had been treated well by his valet attendants. He was very thorough and efficient. He went above and beyond my customer service expectations, as well. Victor gave a very high level of exceptional customer service, as well. Jordan at the players club was very nice and accommodating. He assisted me with the free gift at the players club. He went above and beyond my customer service expectations, as well. He gave a very high level of exceptional customer service, as well. He was respectful and courteous. Dominic in security was very nice and friendly. He was accommodating and respectful, as well. He went above and beyond my customer service expectations, as well. He gave a very high level of exceptional customer service, as well. I really enjoyed my stay here at this hotel. Denise at the slots was very nice and friendly, as well. She called the janitor to clean a spill of coffee off my machine. She went above and beyond my customer service expectations. She gave a very high level of exceptional customer service, as well. Sheila at the players club was very bice and friendly. She was informative and accommodating. She went above and beyond my customer service expectations. It is a nice getaway from the hustle and bustle of downtown Albuquerque. The amenities are very nice, the construction of the hotel is very beautiful. You will enjoy your time and stay at this luxurious ****** and hotel. Thank you, to all the great employees th
With a stay at El Verde Inn in Albuquerque (Paradise Hills Civic), you'll be steps from Paradise Hills Golf Club and a 2-minute drive from Petroglyph National Monument. This golf inn is 2.3 mi (3.7 km) from Cottonwood Mall and 6.3 mi (10.2 km) from Balloon Fiesta Park.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this inn include wedding services, a television in a common area, and a picnic area.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include luggage storage, microwave in a common area, and a water dispenser. Free self parking is available onsite.
Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Once the tallest building in Albuquerque, Hotel Andaluz Albuquerque, Curio Collection by Hilton was the fourth hotel by Conrad Hilton, built in 1939. Set in the heart of downtown, our meticulously restored, Four Diamond Award-winning and Gold LEED Certified hotel is close to top attractions, events and the Sandia Mountains.
Unwind in our stylish guest rooms, featuring unique artwork from around the world and Spanish-inspired design. Each room includes premium bath amenities, a signature Andaluz robe, luxury linens and complimentary WiFi. Pamper yourself and upgrade to our Penthouse suite with separate living and dining area, sofa bed, powder room, copper soaking tub and Bose sound system.
Explore the combination of artistry and flavor for a unique dining experience at MÁS Tapas y Vino. Sip a signature cocktail while enjoying live entertainment at Ibiza Urban Rooftop Lounge, featuring views of the Sandia Mountains and downtown Albuquerque. For a more intimate experience, dine in our private lobby casbahs or order room service for a luxurious night in.
With 7,000 sq. ft. of meeting and event space, Hotel Andaluz is the ideal setting for your wedding, conference, executive retreat or special event. With traditional and unique event spaces such as our Barcelona Ballroom, Library and Rooftop Lounge, we can accommodate events up to 600 people. Other amenities include complimentary fitness club access, a business center and Mercado, featuring local bites and treasures.
Located in Albuquerque, Isleta Resort and Casino is a 1-minute drive from Isleta Casino and 10 minutes from Isleta Amphitheater. This casino resort is 8.9 mi (14.3 km) from The Pavilion and 9.2 mi (14.8 km) from Albuquerque Dragway.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a casino and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Chills, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Albuquerque? This resort has 30000 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours, and a train station pick-up service is also provided at no charge.
Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
With a stay at Hotel Chaco in Albuquerque (Sawmill Area), you'll be a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico. This hotel is 10.2 mi (16.5 km) from Balloon Fiesta Park and 6.8 mi (11 km) from ABQ Uptown.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include concierge services and a banquet hall.
Grab a bite to eat at Level 5, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Assessment
Welcome to Home2 Suites by Hilton Albuquerque/Downtown-University. A modern, all-suite hotel, we are just five miles from downtown Albuquerque and within walking distance to the University of New Mexico. Take advantage of our close proximity to fantastic retail, dining and entertainment options. Albuquerque International Airport is just six miles away and guests can enjoy convenient access to I-25 and I-40 from our pet-friendly Albuquerque, NM, hotel. Experience a world of vibrant colors at the Balloon Fiesta Park or learn about the geological history of the American Southwest at the New Mexico Museum of Natural History and Science. Ride high above deep canyons and magnificent terrain on the Sandia Peak Tramway.
Unwind in a flexible studio or one-bedroom suite. The unique “Working Wall” – that’s the kitchen, work area and storage – lets you design your own space. Enjoy amenities including free WiFi, an iHome docking station, a 42-inch LCD TV, a microwave and a refrigerator. Don’t leave your furry friend at home while you vacation – this Home2™ hotel in Albuquerque is your pet's home too. Stock up on snacks and sundries at the 24-hour Home2 MKT®, or have groceries delivered direct to your suite for free.
Make the most of your leisure time at this extended-stay hotel in Albuquerque, NM. Choose from a variety of games in our entertainment room, swim in the indoor pool or work out in the fitness center. Surf the web in the free 24-hour business center and organize a small conference or interview session in the boardroom.
Maintain your momentum at Courtyard Albuquerque Airport. Our hotel in Albuquerque, NM, offers a complimentary airport shuttle service to simplify your travel plans. Recharge in our spacious rooms and suites with cozy linens, modern TVs, work areas, and free Wi-Fi. Satisfy your appetite at The Bistro, our on-site restaurant, with breakfast and dinner options, Starbucks® coffee, and evening drinks. Stay active in our 24-hour fitness center and indoor pool, or hike nearby at the Sandia Mountains. Whether traveling for business or leisure, enjoy easy access to top attractions near our hotel, including ABQ BioPark Zoo, Isleta Amphitheater, and the University of New Mexico. Explore beautiful southwestern scenery at the Rio Grande, admire Old Town's historic adobe houses, and browse Albuquerque's Nob Hill neighborhood. Host meetings and events in our venues with multiple setup options, catering, and AV equipment. No matter what brings you to New Mexico, get more out of your stay at Courtyard Albuquerque Airport.
Along US Route-66, our downtown Albuquerque hotel is just a half-mile walk from the convention center. Enjoy the sights at Balloon Fiesta Park and the Sandia Peak Tramway, within 20 minutes. We’re also within five miles of The University of New Mexico, ABQ BioPark, and Albuquerque International Airport. Kick back at our rooftop bar and restaurant.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get rested and ready for anything at the non-smoking Comfort Inn and Suites Albuquerque Downtown hotel in Albuquerque, NM near the Albuquerque Convention Center. We are located one mile from downtown off Interstate 40, making it easy to get to and from Albuquerque International Sunport airport. Amenities you can count on include free WiFi, free hot breakfast, free parking, an exercise room and meeting rooms. Guest rooms offer a desk with ergonomic chair, coffee maker and hair dryer. Some rooms feature a microwave, refrigerator, sofa sleeper and wet bar. Earn rewards with every stay with our Choice Privileges Rewards program.
With a stay at Hotel Albuquerque at Old Town in Albuquerque (Sawmill Area), you'll be a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico. This hotel is 10.2 mi (16.4 km) from Balloon Fiesta Park and 6.8 mi (10.9 km) from ABQ Uptown.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albuquerque? This hotel has 39719 square feet (3690 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 188 guestrooms. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
The Hilton Garden Inn Albuquerque Airport hotel is located at the Albuquerque International Airport in New Mexico. This airport hotel offers complimentary shuttle service to the Albuquerque International Airport and locations within a three-mile radius. Nearby corporations include General Electric, Lovelace Hospital, Johnson and Johnson, Ethicon, UPS and Eclipse Aviation. Other frequented locations include Sandia National Labs, Kirtland Air Force Base, the University of New Mexico and Central New Mexico Community Collage (CNM).
The Hilton Garden Inn Albuquerque Airport offers outstanding accommodations and services at a better value than any other hotel at the Albuquerque International Airport. The Hilton Garden Inn Albuquerque Airport is certain to please the busy executive or leisure traveler with our amenities, which include: Complimentary shuttle service to and from Albuquerque International Airport, Complimentary guest parking, Walking distance to numerous restaurants and businesses, Complimentary 24-hour business center, Fitness center, heated indoor spa and pool, Valet and coin operated laundry, On-site catering.
The Hilton Garden Inn Albuquerque Airport boasts 107 spacious guestrooms that feature: Microwave, refrigerator, coffeemaker and hair dryer, Oversized work desk, Complimentary high-speed Internet access, Remote printing provided by PrinterOn in all guest rooms, On Demand movies, music and games, A large selection of cable TV stations, Complimentary USA Today on weekdays, Handicap accessible rooms
The Hilton Garden Inn Albuquerque Airport hotel features excellent food and beverage services including: Great American Grill restaurant serving breakfast, dinner and evening room service
The Hilton Garden Inn Albuquerque Airport offers 1,400 square feet of meeting space with full catering and meeting services available.
*****Everything. Right where you need it.*****
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Assessment.
DoubleTree by Hilton Albuquerque is a newly renovated hotel in the downtown business district, walking distance from major companies and federal offices. This newly renovated hotel is connected to the Albuquerque Convention Center. Take the complimentary shuttle to Albuquerque Airport, located just five miles from our hotel. We are also only three miles from the Old Town and the University of New Mexico.
Stay connected with internet access in every room as well as WiFi in public areas. Amenities for work include a new business center, flexible meeting space, and banquet facilities for up to 300 guests. Leisure amenities include an outdoor pool and 24-hour fitness center.
Enjoy our newly renovated food and beverage outlets: Coffee 505 café, Lounge 201, and Icon Bistro restaurant, for casual dining with regional favorites.
Located in Albuquerque, Isleta Resort and Casino is a 1-minute drive from Isleta Casino and 10 minutes from Isleta Amphitheater. This casino resort is 8.9 mi (14.3 km) from The Pavilion and 9.2 mi (14.8 km) from Albuquerque Dragway.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a casino and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Chills, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Albuquerque? This resort has 30000 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours, and a train station pick-up service is also provided at no charge.
Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
With a stay at Hotel Chaco in Albuquerque (Sawmill Area), you'll be a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico. This hotel is 10.2 mi (16.5 km) from Balloon Fiesta Park and 6.8 mi (11 km) from ABQ Uptown.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include concierge services and a banquet hall.
Grab a bite to eat at Level 5, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Once the tallest building in Albuquerque, Hotel Andaluz Albuquerque, Curio Collection by Hilton was the fourth hotel by Conrad Hilton, built in 1939. Set in the heart of downtown, our meticulously restored, Four Diamond Award-winning and Gold LEED Certified hotel is close to top attractions, events and the Sandia Mountains.
Unwind in our stylish guest rooms, featuring unique artwork from around the world and Spanish-inspired design. Each room includes premium bath amenities, a signature Andaluz robe, luxury linens and complimentary WiFi. Pamper yourself and upgrade to our Penthouse suite with separate living and dining area, sofa bed, powder room, copper soaking tub and Bose sound system.
Explore the combination of artistry and flavor for a unique dining experience at MÁS Tapas y Vino. Sip a signature cocktail while enjoying live entertainment at Ibiza Urban Rooftop Lounge, featuring views of the Sandia Mountains and downtown Albuquerque. For a more intimate experience, dine in our private lobby casbahs or order room service for a luxurious night in.
With 7,000 sq. ft. of meeting and event space, Hotel Andaluz is the ideal setting for your wedding, conference, executive retreat or special event. With traditional and unique event spaces such as our Barcelona Ballroom, Library and Rooftop Lounge, we can accommodate events up to 600 people. Other amenities include complimentary fitness club access, a business center and Mercado, featuring local bites and treasures.
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Assessment
Welcome to Home2 Suites by Hilton Albuquerque/Downtown-University. A modern, all-suite hotel, we are just five miles from downtown Albuquerque and within walking distance to the University of New Mexico. Take advantage of our close proximity to fantastic retail, dining and entertainment options. Albuquerque International Airport is just six miles away and guests can enjoy convenient access to I-25 and I-40 from our pet-friendly Albuquerque, NM, hotel. Experience a world of vibrant colors at the Balloon Fiesta Park or learn about the geological history of the American Southwest at the New Mexico Museum of Natural History and Science. Ride high above deep canyons and magnificent terrain on the Sandia Peak Tramway.
Unwind in a flexible studio or one-bedroom suite. The unique “Working Wall” – that’s the kitchen, work area and storage – lets you design your own space. Enjoy amenities including free WiFi, an iHome docking station, a 42-inch LCD TV, a microwave and a refrigerator. Don’t leave your furry friend at home while you vacation – this Home2™ hotel in Albuquerque is your pet's home too. Stock up on snacks and sundries at the 24-hour Home2 MKT®, or have groceries delivered direct to your suite for free.
Make the most of your leisure time at this extended-stay hotel in Albuquerque, NM. Choose from a variety of games in our entertainment room, swim in the indoor pool or work out in the fitness center. Surf the web in the free 24-hour business center and organize a small conference or interview session in the boardroom.
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4.3/5
Excellent101 review
Price per night from: CAD 372
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4.4/5
Excellent
GGuest UserA knock on our door at 8pm my wife opened the door to be met by the front desk lady aggressively telling her “multiple complaints about excessive noise and shouting from our room, she had listened at our door and heard screaming and if she got one more complaint we would have to leave the hotel”. I called back down stairs as I was in shock - i thought she must have the wrong room - the only noise was from our perhaps boisterous 6 year old who was watching a kids show on YouTube kids. But she again reiterated “screaming” and that we would be forced to leave. In my opinion I don’t think you could find a quieter family. Certainly the TV would have made more noise. Shocking unbelievably bad customer service - simply asking us to keep the noise down as someone had complained would have been sufficient - but the instant escalation to leave the hotel…..left us feeling very upset. If we disturbed someone at 8pm in the evening, we are truly sorry. The noise insulation seemed good in the hotel - we only heard occasional doors closing and the freeway traffic outside. We had got in from dinner around 7:15pm after a 9 hour drive. After the complaint at 8pm we spent the next 45 mins whispering and stressing that somehow we were going to be put out in the street in a Saturday night in Albuquerque, before going to sleep. Needless to say it was a restless night sleep. As for the hotel, we stayed at a Holiday Inn Express hotel the night before in Fort Worth. So we had a direct compare and contrast. In Albuquerque the shower did not work and there was a problem with the functionality of the blackout shades. The breakfast was a little disappointing as there was only half of the items offered actually available (the sausage and biscuits were great). No yogurts, cinnamon roles, bread for toast. And there was a distinct absence of any staff replenishing food, or cleaning tables etc. Check in was also odd - we had booked a prepaid non cancellation 2 x queen bed room (for our family of 4). Arrived around 5pm. At check in “sorry I don’t have that room, but I do have a king suite with a sofa bed; the hotel is fully booked”. I explained that didn’t work for us, we needed two beds. After some time on the computer the lady said ok, I have a room for you “someone else is going to be disappointed when they check in tonight”. I have no idea what the criteria used to select disappointing a guest were. Overall something just not right with the way this property was running.
GGuest UserI really appreciated the staff , real problem solvers and genuinely nice people. One even helped me find a less expensive place to stay to fit my budget. Complimentary coffee ( varied options) , water dispenser in lobby, and a fantastic very large tv in the bedroom were some draw cards. I could use my Netflix membership easily . I didn’t get the included breakfast as I booked through a third party so explore booking direct . The breakfast sounded good:) . It certainly offers a far nicer ambience than the less expensive place I relocated to . Their Nice carefully picked staff make a big difference. They should all be complimented ! :)
徐徐The hotel decoration style is very good and very attentive, the room area is also relatively large, that is, I do not know how to distinguish the room type when booking, the room type feels in the annex building, looks like a motel from the outside, the window is the hotel parking lot, then the outside is high speed, a bit noisy , the room will be better in the main building
GGuest UserMy company hosted a four day event from Tuesday, September 20, 2022 to Friday, September 23, 2022. Erika in catering went above and beyond to make our event run as smoothly as possible, doing the job of multiple people. After the AC not working in one of the conference rooms for two days, Erika took the initative to switch our event to a different room with working AC. During the lunch rush in the hotel restaurant, Erika was taking orders, serving drinks, bringing out orders, and busing tables for 30 to 40 people, at times by herself, with no complaints, only apologies for being understaffed. Erika is truly an asset to this hotel, a joy to work with, and always has a smile on her face. On another note, the hotel is shabby. AC didn't work in the Lounge on the club level and at times in my room.
BBonnie OchoaWell the lady at the front desk was extremely rude . When I tried to explain bmy situation she just wasn't hearing it . I made a reservation online and y'all should out that you DO NOT rent to residents here in Albuquerque . Which probably would of made it a lot easier because even if y'all did rent to residents I will NEVER EVER STAY HERE AGAIN . I WAS PROFILED AT THE DOOR. SHE TREATED ME AS IF I WAS A CHILD . SO DISRESPECTFUL SERIOUSLY BSHE IS NOT A PEOPLE PERSON
MMike and Lea KlattThe best part of this hotel is the staff. They are so friendly and helpful. I had a terrible time with the keys. The very first time I checked in I went to my room and came right back to the counter three times because the keys would not work. Other than being a little frustrating that was no big deal. However in my first room, the TV did not work. Also, I could never get in to the side door and always had to walk around. Was this a terrible place to stay? Noooo… but don’t expect much. 
JJojo GillenThe door in the restroom fell out of its hinges from the bottom and fell on my babies as we were opening the door cuz it was stuck . It was an alright stay. I wouldn't say I wouldn't stay there again. As for trip.com u suck and didn't say what u said you would do so I had to pay for 2 days when u were supposed to get it refunded so we can go home I messaged someone the night I got there for a refund and the next day u went to leave and i had no choice but to stay because it was already 24hours. It was all so confusing!
GGuest UserThe food was grab and go and being allergic to cinnamon and berries breakfast was, an un satisfying piece of fruit and coffee. Not sure why they haven’t changed the breakfast back to the waffles. The front desk staff was nice and friendly and the towels were extremely soft, fluffy and was almost completely un-scented. The pool area was poorly lit and it looked like a good setup for a murder scene. The hot tub only had one jet working but at least the water was hot. I was shocked they had a sauna that actually worked well. The bed frame had blood on it and the mattress cover was dirty, But because the floor didn’t have carpet, the floor was well cleaned.
Ppxy0705Hot Air Balloon Festival Park, you can enjoy the hot air balloon to the air to enjoy the surrounding scenery, a hot air balloon can accommodate about 12 passengers is very safe. It flew about 100 meters into the air, and the beautiful scenery around the condescension was panoramic, which was really worth experiencing.
吃吃喝玩乐好开心Sandra Peak Ski Area in Bernalio County, New Mexico. When I went to the end of January 2019, it was cold and cold, and there were almost no tourists, especially tourists with yellow skin in Asia. The information of this place is difficult to find. I thought it was a park for viewing before I came, but I found it after I arrived! This is the ski resort. The scenery is average, very cold... I wanted to take a cable car to enjoy the scenery and entered the ski resort by mistake...
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