Mercure Almaty City Center Reviews

I loved how spotless this hotel is.. super super clean. Excellent location & everything is superb. Location perfect The room size perfect The staff perfect The hospitality is superb The bedsheets and pillow cases spotless Everything is just superb. You won’t regret it!!

Very pleasant staff, very willing to assist in any situation. Well done. Nice location, view of the city.

The room is big and clean the staff are very friendly and well organized. Nice place to stay

good location and good service good option for business trip

Very good hotel!

service good facilities very convenient

This place provides very clean and satisfying service!!!!

Complementary face tissue papers are great!

The hotel is great, worth the price. Everything is good, clean, tidy and comfortable, breakfast is rich and delicious, with both Chinese and Western food. A little further south is a pedestrian street with a fast food restaurant (Figure 5), which is delicious and cheap, I eat there almost every day. There are also shopping malls and supermarkets. There is a bus No. 92 that goes to the airport nearby.

Great experience, great location

The hotel environment and service are very good. The beautiful woman at the front desk helped me call a taxi. The driver and the condition of the car were great. The room was clean and the breakfast was good. It's a bustling area in the city center. It's great to go out for meals and shopping.

There are vacancies and you can check in earlier, but they won't let you do it. I brought a child with me and the child was so sleepy. They insisted on charging 60,000 tenge for early check-in. You can get a room if you pay, but you can't if you don't. The room rate for one night is just over 60,000. It costs so much even if you check in two or three hours early. You must be crazy. I left the hotel at four o'clock the next morning, why didn't they refund me? I have been to so many countries and I have really learned a lot.

Very good, the hotel is new and the service is very good! The location is close to the airport, about 20 minutes. There are many good restaurants nearby and it is very convenient to take a taxi. It is highly recommended.

After staying for two nights, we already have a tacit understanding with the guy at the front desk. He knows what I want as soon as I express it. He is very polite, high-quality and patient. He can help you take a taxi using the software. The hotel does not take the initiative to provide disposable items, but if you go to the front desk or call the phone, they will be delivered to the room as soon as possible. The warm air in the hotel was very comfortable in mid-November, the bed was very good for sleeping, and it was clean and hygienic. There is a Turkish restaurant MAPMAPUC with five-star reviews just 50 meters across the road on the right after leaving the hotel. There is also a Kazakh specialty NAVAT chain restaurant with five-star reviews diagonally above the hotel and 100 meters across the road. There is a large supermarket on the pedestrian street🏪In the basement, I bought chocolate, wine and vodka. Considering the city center, it is walking distance from the subway station and the city hall. Girls remember to bring their own hair dryers. The most worth booking among the thousand-yuan hotels. There is also a Northeastern restaurant worth recommending. The live fire shooting range is highly recommended. You can send me a private message to give you the guide.