Rahat Palace Hotel Reviews

The hotel looks like the picture below. It is quite big and the place is OK. The surrounding is relatively quiet and convenient for travel. This is one of the few advantages. The second advantage is that the front desk can speak English. In this country where the English penetration rate is very low, it is one of the few people who can speak English that we met in five days, so communication will be easier. The rest is unremarkable: 1. It is said to be a five-star hotel, but the decoration is 20 years ago. It has not been renovated for at least ten years. It is very old. The house is quite large, but there is no mobile phone charging port at the head of the bed. As shown in the fourth photo, there is a radio at the head of the bed, and it can still be used and can search for radio stations. 😅, it should be that when this hotel was established, there were no smartphones, so there was no need to charge in bed. The hair dryer is intermittent, it should be a switch contact failure, and it requires skills to use it neither lightly nor heavily. There is a black hole in the middle of the sink, and foreign objects can easily block the sewer! 2. The service is too bad. When checking in, the room is equipped with toothbrushes, facial tissues, razors, bath towels, etc., but after using them, the waiter only cleans every day, takes away the old ones, and does not put new ones! ! I was shocked. The things in the room were getting less and less. I had to go to the front desk to ask for them later. I was speechless! The room price was more than 1,000 yuan. No one would consider it for 300 yuan in China. There are too many complaints, but it is probably the same in Kazakhstan.