Changshu Zhongjiang Dekin Hotel Reviews

Good hotel. Need to improve the food like it overall. Will snack ago.

This is a superb hotel. They will always try their best to communicate effectively with me so that I get the best they can offer. I asked them to change the room, as it had some cigarette smell, and they changed it immediately. They also have a large parking lot, which is very convenient. Needless to mention that it is free of charge. If you have to order food, now they have a robot that brings the food to the front of your door! I strongly recommend this hotel for the service and cleaning of the room.

I have stayed here every year for last 7 years and have noticed a steady decline in services in last 2 years. I am really disappointed in what I have experienced this time and it will probably be the last time I stay. From limited food selection to an aircon that doesn’t work, the problems are too many. I hope that they can fix the problems in the future. 😔

This is an excellent hotel, that was when I left late, they cleaned my room without any requests or objections. They helped me to get a taxi, and also the place is clean and well-maintained.

This is a great hotel, they even let me book in before 12m, and they always provide the best suit. The ladies at the front desk will do everything on their hands to make your stay pleasurable. The room is spacious and very comfortable. I always feel very welcomed, and I also appreciate the excellent service they consistently offer.

I'll tell you a secret. This season, the Jiangsu women's basketball team seems to stay here when they play games, but the season is over. I got a relatively favorable price this time, less than 300 yuan. It was a good experience.

As an old star hotel, it is really affordable to book it at more than 300 per night! Very cost-effective. The service is not bad, the room facilities are a bit old and the hygiene is average. The breakfast is OK.

The room facilities are very complete, and there is a free fruit plate in the refrigerator. There is a small robot to deliver food. Very good

The hotel is very bad. Although it is November, the hotel turned off the air conditioning at a high temperature of 29°. There is only a top nozzle in the shower area. The water is as thin as a hair, there is no water pressure, the water is small + the water is not hot. The whole shower process is very cold. I can't wash my hair because it is very, very small and can't be rinsed clean. There is a shower in the bathtub but there is no shower curtain, so I can't shower. The bathing experience is extremely poor, and I can only rinse my body. The sofa in the room and the sponge on the background wall behind the bed are all bursting and oily. Late check-out, the room card is locked at noon, and I can't enter the room. The budget at this price is better to go to the All Seasons. The worst hotel booked by Ctrip, the default evaluation is a ⭐, but I don't want to give any stars. How can this kind of hotel be a five-star hotel on Ctrip? Fraud! ! ! ! !

The hotel has an underground parking lot with plenty of parking spaces and convenient access. The hotel rooms are spacious and quiet, the bedding is comfortable, and the service is good. The hotel will respond quickly to any needs. The experience is good and I will choose to stay here next time.

Great. The lady at the front desk was very nice. She arranged a room for us. There was a big family next door. The elderly were laughing, the men and women were chatting, and the children were jumping and crying. The front desk changed the room and upgraded it. The service was very good. I will come again next time.

I was given a connecting room. I called the front desk and was told to wait in the room. I waited for half a day in the early morning but didn't get any news. I hope the waiter can grow some brains and not play with the guests.

In the past, every time guests came, they would book this hotel, mainly because of the convenient transportation and the good breakfast. Last week, a foreign guest came. He was very tired after the long flight and jet lag. He asked me to call a massage on the third floor. The next day, the guest complained to me that the massage was not even 20 minutes, which was agreed to be an hour. The hotel is too old. The Crown sign was removed recently. There are many new hotels nearby. It has become lonely. Everything has its cycle.

It used to be Crown, and now it's Imperial Crystal. The hardware facilities are still there, but the maintenance has not kept up. The passage leading to the elevator from the underground garage can actually be improved, such as spraying some perfume and laying some carpets. The treadmill and fitness equipment in the gym on the third floor are all broken.