Kirsten
August 19, 2024
We just left our stay at Hotel Twenty Seven a few days ago and I don’t think it’s possible to say enough good things, especially about the service at this hotel. We walked in a bit weary from our flight and from the front desk to help with luggage, everyone made our arrival go smoothly. We felt we had arrived at the home of friends instead of a hotel! We were also given exceptional service in setting up dinner reservations, a top-shelf canal tour, and where to get the best apple pie. If you’re so inclined, do dine at Bougainville. Well worth it! When our room was ready we were escorted by a lovely butler (wow!) to the castle dream suite, which is perfectly named. Spacious, well-appointed with a comfortable living room, two full bedrooms, 2.5 baths and a private, huge jacuzzi tub on the second level. Sure we saw photos before booking, but it didn’t do the size and scope justice. This room was really something special. We have stayed at hotels that claim to be 5-star before, but they’re frequently stuffy and off putting. Hotel Twenty Seven got service SO right, I would come back to Amsterdam just for the opportunity to be around the entire friendly group working here. Our only criticism is that we relaxed and slept so well we had to force ourselves to go sightseeing! Thank you for making our first visit to Amsterdam so memorable.