Hot spring Hotels in Antalya

Very poor. Had a very bad experience at the Elegence East Hotel, Antalya. We arrived on 14th July, 2022 around 8pm after a long day of touring and travel. Antalya region is very hot during that time, around 34 degrees and extreme humidity. They gave us a room where the AC was not working, they said wait for it to cool. We left for dinner and came back and the AC in that room was still not working. It was very suffocating to stay in there. We called the receptionist and asked to change the room. They were fully booked so they just decided to hand us over a fan without even coming and checking the room. We went to reception, the manager was so rude to us, he firstly denied to come and even check the room. Here’s what he said - I know my rooms, AC is perfectly fine take the fan and sleep. We said we paid the price for the double room with a working AC. To which he replied DONT TALK ABOUT MONEY YOU PAID, your money is not good here, you don’t own the hotel. Basically the entire hotel has very poorly trained staff, the hotel has a really fake facade : big chandeliers and furniture, but the rooms are not operational when it comes to Cooling or hot water supply. After our complaint, next day one lady at the reception accepted that the ac was not working and shifted us to another room, DO YOU PAY 3000 lira FOR A NIGHT TO SLEEP UNDER A FAN?? The surprising part was, their reception is extremely cold and has great ventilation, when the staff cannot sit without proper cooling how do they expect us to sleep without any air for a night

This hotel is newly opened, with complete facilities and a swimming pool, but it is located near the airport. There are planes flying in the sky all the time, which is too noisy. Even at 12 o'clock in the middle of the night, there are planes roaring, which affects sleep. It is not recommended to stay. There is no elevator in the building behind, and you need to climb stairs. I have a lot of luggage, and it is too difficult to climb up.

I recently had the pleasure of staying at the Renex Hotel, and it exceeded all my expectations. Conveniently located just 12 minutes from the airport, this brand-new hotel boasts with modern building. One of the highlights of my stay was the Turkish hamam, which provided a perfect blend of relaxation and rejuvenation. The hotel staff were incredibly friendly and attentive. The cleanliness of the hotel was impeccable; everything felt fresh and spotless. Additionally, the breakfast offered was of high quality, with a diverse selection of delicious and fresh options to start the day right. Overall, my experience at Renex Hotel was fantastic, and I would highly recommend it to anyone looking for a comfortable and pleasant stay.