Umit
September 20, 2023
Beyza, who worked at the reception, and her father were very interested in every issue, thank you. They found solutions to everything we needed. I wish all employees were like them.
There is also a retired uncle named Üçer who works at the reception at night. He doesn't find a solution to your problem or request, then he turns you down, scolds you, gets into verbal fights, and uses insulting sentences. If you have a problem, you should definitely not ask him for help.
The location of the hotel is very good, you can reach Kaleiçi in two minutes.
The streets are safe and decent people live there. You can walk comfortably day and night.
If you have a car, there is a parking problem.
There is a smell coming from the toilet drains. There are no ventilation windows or ventilation devices.
Having an elevator is a good plus.
Pillows are not comfortable.
Everyone was very understanding except the receptionist named Üçer. I gave the service a low rating because of this person.
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