Jinshuihe Hot Spring International Hotel

Jinshuihe Hot Spring International Hotel Reviews

Jinshuihe Hot Spring International Hotel

No.36 Changbaishan Street, Antu, ChinaView Hotel Details
Jinshuihe Hot Spring International Hotel
Jinshuihe Hot Spring International HotelJinshuihe Hot Spring International HotelJinshuihe Hot Spring International Hotel
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Jinshuihe Hot Spring International Hotel Guest Reviews

4.5/5
Good
880 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(880)
Positive reviews(829)
Reviews with photos/video(157)
Classy environment(119)
Friendly front desk staff(54)
Large rooms(48)
Tasty food(27)
Perfect for kids(23)
Close to scenic area(16)
Has rooms for families(9)
Luxurious(6)
Negative reviews(51)
Guest User
Stayed in 2023 年 11 月
Solo travelers
30 review
2.5/5
Posted on 2023 年 11 月 15 日
Smoking every where. Poor in breakfast service . Room is okay but not clean at all
Guest User
Stayed in 2023 年 11 月
Solo travelers
30 review
5.0/5
Outstanding
Posted on 2023 年 11 月 14 日
Kind , warm and comfortable. Restaurant is open
Shamsuriani
Business Triple Room
Stayed in 2024 年 1 月
Family
3 review
5.0/5
Outstanding
Posted on 2024 年 1 月 22 日
Excellent location
Guest User
Stayed in 2022 年 8 月
Other
2 review
1.7/5
Posted on 2022 年 8 月 17 日
It’s so dirty furniture and room. Lack of explanation for strange hotel policies.(resident registration) Why should I leave my passport at the hotel? I've never had this experience before. I don't want to recommend this hotel
Response from Property: Dear guests: Thank you for your careful evaluation. It is our greatest honor to serve such high-quality customers as you! It is because of your generous advice that the hotel can do better. The fresh air and pleasant Changbai Mountain, the wonderful landscape and we are looking forward to your visit again! Thank you again for your kind comments! Thank you very much!
Guest User
Business Triple Room
Stayed in 2024 年 6 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 6 月 10 日
We decided to come to Changbai Mountain on a whim during the Dragon Boat Festival. We stayed at Jinshuihe a few years ago. We had hot springs and had a great experience. This time, our family chose this place again. We got off the high-speed train and were picked up in advance. When we arrived at the hotel, Kunyu, a staff member of Jinshuihe, accompanied us throughout the whole process, helped us check in, and provided services during our stay. Because we were traveling with parents and children, we had more requirements for mineral water. No matter how early or late we sent a message, there would be staff to deliver water soon. Thank you very much. It was a great experience. In addition, they gave us a small gift for the Dragon Boat Festival.
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Runfei
Business 2-bed Room
Stayed in 2024 年 6 月
Friends
4 review
4.5/5
Great
Posted on 2024 年 6 月 9 日
The service attitude is very good, especially with the driver. The driver's service is also very enthusiastic. He picked us up from the high-speed rail station directly to our hotel and sent us to Changbai Mountain the next day. The hotel waiters are also very enthusiastic. The breakfast is reasonable at this price. It is not very rich, but basically enough to eat. It's a bit regrettable that I can only take a taxi to go back to the high-speed rail station. It's about 11 yuan, which is not very expensive. The overall experience is very good. The hot spring feeling is generally not very good. There are a lot of people outside, and the indoor is just so-so, but I am quite satisfied with the overall feeling of the hotel. 
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AnsonS
Business 2-bed Room
Stayed in 2024 年 5 月
Family
39 review
5.0/5
Outstanding
Posted on 2024 年 5 月 14 日
Thank you very much for the warm reception from Zuo Zuo of the hotel. It feels like home. The room is clean, the breakfast is rich in variety, and it is convenient to various scenic spots and restaurants. The hotel hot spring is very comfortable! Thank you again for the reception of the hotel!
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Guest User
Business Triple Room
Stayed in 2024 年 5 月
Family
10 review
5.0/5
Outstanding
Posted on 2024 年 5 月 2 日
It is an old hotel at first glance. The appearance is grand. The room is three meters high, bright and spacious without being cramped. The triple room I booked has a bed width of 1.2 meters. The mattress is of moderate hardness. I don't like it too soft. There are two pillows, one high and one low, suitable for different needs. It is comfortable to sleep. The TV is not big, and there are not many channels, but it is clear. The bathroom is not big, the sink, shower and toilet are reasonably arranged, enough, and toiletries, towels, bath towels and hair dryers are complete. The hot water is very good, the shower is fixed, the water flow is large, and it is comfortable to wash. A small honey and a warm baby were given as a gift. There is a hot spring on the third floor until 10 o'clock in the evening, and you need to prepare a swimsuit. Time is tight and I don't have an experience, so I won't comment. You need to take a taxi from Baidu to travel, and you can drive yourself at will. There are shared bicycles at the door, which can also be experienced. The staff personally took it to the room and introduced the facilities. The sun faces the street, and the surrounding is quiet and not messy. The breakfast is relatively rich, and the lobby is beautifully decorated, suitable for weddings.
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Guest User
Business 2-bed Room
Stayed in 2024 年 5 月
Couples
1 review
5.0/5
Outstanding
Posted on 2024 年 5 月 5 日
Miss Chen Yuanyuan is very nice! The hotel service is very considerate! Love it!
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Anonymous User
Deluxe Panoramic Queen Room
Stayed in 2024 年 3 月
Business travelers
4 review
1.0/5
Posted on 2024 年 3 月 10 日
I have been on business trips so many times, and I have stayed in the worst hotel I have ever stayed in. It is also rated as five stars. If work had not been handed over at a fixed point, I really would not have wanted to stay for a minute. The most outrageous thing is the picture in the toilet paper box. sponge! ! ! ! Ridiculous...How much does toilet paper cost? There's no need to be so picky, right? The hotel gives away two bottles of mineral water every day. If you want it again, it costs 3 yuan a bottle... It's really... amazing... If you can't provide five-star service and facilities, don't hang the five-star sign. There are cracks everywhere on the wall. Even if it's open, I'm afraid it might collapse at any time. As long as I jump upstairs, the lights on the top will shake. It's also very noisy. The soundproofing is super, super, super, super bad! ! ! ! ! ! ! ! You can check the hygiene yourself. Fortunately, I have the habit of bringing my own pajamas. Even wearing pajamas made me feel itchy. I stayed in this hotel for 5 days in a row.. These five days were simply too painful. I have never hated staying in a hotel so much👎
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Response from Property: Dear guest: It is precisely because of your precious suggestions that the hotel can do better and better. The Changbai Mountain with fresh and pleasant air, the wonderful landscape scenery and our Jinshuihe people are very much looking forward to your visit again! I hope you can witness our changes next time you come!
Tangsanshui
Business 2-bed Room
Stayed in 2024 年 2 月
Couples
8 review
5.0/5
Outstanding
Posted on 2024 年 2 月 29 日
Pick-up service at Changbaishan High-speed Railway Station: The pick-up service is very good, it’s free, and the chef is very enthusiastic. Facilities: Complete facilities and a humidifier, which is very good! Hygiene: Needless to say, the hygiene of a five-star hotel is very good! Environment: high-end atmosphere and class Service: The front desk is very patient and can usually answer any questions we have.
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Response from Property: Dear guests, thank you for staying at Jinshuihe Hot Spring International Hotel! Your satisfaction is our greatest wish. We will continue to work hard to create a more warm and comfortable accommodation environment for you. Thank you again for your support and encouragement!
Guest User
Business 2-bed Room
Stayed in 2024 年 2 月
Family
6 review
4.0/5
Very Good
Posted on 2024 年 2 月 21 日
The environment is OK, but the hot spring pool is relatively small and the opening hours are not long. The transportation is convenient, but the hotel interior decoration is average, the breakfast taste is also unsatisfactory, and the cost performance is average
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Response from Property: Dear guest: Thank you for your thoughtful evaluation. It is our greatest honor to serve such a high-quality customer as you! The hotel can only get better and better because of your valuable suggestions. The Changbai Mountain with fresh air and wonderful landscapes and our Jinshuihe people are looking forward to your visit again! Thank you again for your thoughtful comments for us! Thank you!
Guest User
Single Room
Stayed in 2024 年 2 月
Friends
14 review
5.0/5
Outstanding
Posted on 2024 年 2 月 25 日
Very satisfied, the service is also very good, the room is very clean, the location is very convenient and the stay is very comfortable. If I go to Changbai Mountain next time, I will choose this hotel again! ! ! !
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Response from Property: Dear guest: Thank you for your thoughtful evaluation. It is our greatest honor to serve such a high-quality customer! Thank you for your recognition of the hotel. Your recognition and encouragement prove the significance of our existence. The hotel is committed to providing guests with home-like warm service and supreme enjoyment. The fresh and pleasant Changbai Mountain, the wonderful landscape and our Jinshuihe people are looking forward to your visit again! Thank you again for your thoughtful review for us! Thank you!
MRjokerLU
Business 2-bed Room
Stayed in 2024 年 2 月
Family
5 review
5.0/5
Outstanding
Posted on 2024 年 2 月 16 日
Facilities: A little old, it is an old hotel. Hygiene: Fair Environment: OK Service: Very good. The pick-up driver is very enthusiastic. He can pick you up wherever you want to visit. He took us rafting early in the morning and saw the rime, and he can give very good suggestions. For takeout, there is a drink shop called Changbai Zhiyue that I recommend, you can try it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your thoughtful evaluation. It is our greatest honor to serve such a high-quality customer! Thank you for your recognition of the hotel. Your recognition and encouragement prove the significance of our existence. The hotel is committed to providing guests with home-like warm service and supreme enjoyment. The fresh and pleasant Changbai Mountain, the wonderful landscape and our Jinshuihe people are looking forward to your visit again! Thank you again for your thoughtful review for us! Thank you!
H.jiexiaomiao
Deluxe Parent-child Room (With view)
Stayed in 2024 年 2 月
Friends
2 review
4.7/5
Amazing
Posted on 2024 年 2 月 4 日
The room and overall facilities are a little weak, and the hot spring is relatively small, but the overall service is still good. Zuo Zuo gave a very detailed introduction. The chef who picked us up at the airport was really nice and responded to our requests to avoid us getting into trouble🕳️
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your thoughtful evaluation. It is our greatest honor to serve high-quality customers like you! Thank you for your recognition of the hotel. Your recognition and encouragement prove the significance of our existence. The hotel is committed to providing guests with home-like warm service and supreme enjoyment. The Changbai Mountain with fresh and pleasant air, the wonderful landscape scenery and our Jinshuihe people are very much looking forward to your visit again! Thank you again for your thoughtful review for us! Thanks!