Anonymous User
March 23, 2024
Originally, I booked a two-night stay. On the first day, I was assigned a room that did not match the picture. It was a very small room near the elevator and had no view. It was on the first floor. The bedside where I slept was facing the door, so I couldn’t sleep well. . The elevator is very noisy when anyone opens or closes the door. Then I hoped that they would change my room the next day, but they didn’t agree. Ctrip communicated with them, but they didn’t agree either, so I canceled the room for the next day and changed it to Leonardo. This hotel is very good, see my hotel review for details. This is my first time coming to Belgium, and my first time coming to Antwerp. In fact, the service attitude provided by a hotel is also a display of the country’s image to non-residents. I think holiday inn did a very bad job this time, and I just stayed at holidayinn in Manchester a few days ago and I was treated like this as a member.
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