Hotels Near VolXmuseum in Antwerp

Great location so close to the train station and between 2 subways stations! Service ok, cleanliness ok but could be improved (I can tell that it was clean but not deep on the table, and the soap/shampoo dispenser was kind of broken so it spread all around bathtub)

Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end. There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)

Pros: - decent location; about 7mins walk from the Antwerp Centraal, and 2mins from Flixbus busstop, though in a relatively quiet corner. - they have a small common dining area on the ground floor with microwave, fridge, kettle and vending machines selling snacks and coffee. the coffee machine needs some upkeeping though, and the snacks vending machine was done during our period of stay. Cons: - if you stay on the lower level floors be prepared to keep your curtains closed - the whole room can be seen clearly from outside the hotel. - room has everything you need but can't help feeling like it's hollow, barren and empty; there's barely any interior works done to the room. - no kettle in the room and you will need to deposit 10euros to borrow one.

We had an amazing stay for a night in a superior room at this hotel on a Saturday. Very central location and easy to reach everywhere. Super Clean and new, big bed, great price, pet friendly and very friendly lady on the reception. The hotel is 3 stars but rooms look like 4 stars. Pros: - Super central location not far from station & easy to roam around. - Quick and smooth check in & Check out. - Pet friendly with only 6 euros per night + they gave treats & pot. - Bed is big and firm, albeit can be a bit softer. Comfy pillows. - Super clean room and new facilities. - Wifi is super easy to connect and fast. - Room on the corner had great view on keyserlei & the grand station. - Rooms open with a code, not a key also the entrance down. That's safe. - We had no issues with outside noise at all. - Shower had good water pressure and has a glass door, that's something I like. Cons: - The Nespresso machine in our room didn't work, we had coffee out. - Heavy foots steps from the room above (2 times) irritated my dog a bit and made him nervous. - While at shower, I discovered that the bodywash container is fully empty. I had to go out of shower and use the one on the sink. Plus they pump very weirdly and little. Overall, We had a great stay and I will be back for sure if I am back again in Antwerp. Maybe will give their breakfast also a shot the second time.

A great hotel. Price/quality was okay. The room was fine and very clean and the bed was fine. The shower was a little less. When you left the mixer on the same position it felt like a ice bath, the second after you were screwed your ball from your back, but fortunately this was well cooled back. The free exchange-bathing arrangement provided the ”working class” wellness experience!

Really cool place to stay. My teenage lads loved the vibe. Friendly staff. Free coffee in the lobby area which is full of comfy seating and lots of books to read. Excellent brewery over the road for drinks and food. Short tram ride into centre of Antwerp. Would highly recommend!

Well there are not enough words to describe this beautiful hotel . The location was perfect the facilities the staff all very helpful . The breakfast was one of the best Hilton's I have stayed at for a long time . Fresh fruits great eggs and breads . So much choice and the staff were so helpful . Thank you all

Warm welcome. Nice clean & modern reception / rooms / bar. Bedrooms adequate size, clean, crisp white linen on comfortable beds. Smallish, but brand new shower room. Good quality 'pod system' coffee machine. Nice quality free toiletries. Not a lot of space for sitting / chilling and the bar shut at 8, but not a major issue as places to eat and drink til midnight within 50 yards, yet still quiet.. Three stars and better than the ( rubbish ) four star we left in Brussels. Would recommend this hotel

The environment is good and the hotel is clean.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo