Guest User
May 10, 2022
I found the inn a grace! All staff very attentive and polite. The room is very nice, comfortable, clean and has a wonderful view!
Improvement points:
1) Restaurant needs a lot of improvement. I ordered filet mignon with pumpkin gnocchi and it was pretty bad. The meat is completely tasteless and gray accompanied by the gnocchi, which is massive and tasteless as well. I was charged a lot for the meal. Breakfast is honest, yummy.
2) SPA. I know it's a third-party company, but the service needs to improve too. I requested a massage via WhatsApp and the massage therapists were unresponsive at all. I had to request the reception of the inn to contact the SPA. When I arrived for the massage, the employees were giving each other a massage, so they weren't assisting me and, to top it off, I was embarrassed when they charged me for the massage in advance, even though I informed them that I would pay as soon as they finished the service. Bad experience.
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