Mark R
September 4, 2024
After the splendid holiday in 2022 we decided to repeat the experience this year, again in this structure. As always, expectations were exceeded especially when we discovered that a new famous international brand took over. A wonderful place and an impeccably managed resort, above all thanks to the staff, adequately trained to always be kind, helpful, smiling and available for any need. We had just a small inconvenient at the check out as we requested to get some more time due to a delayed flight and it was denied due to the high Hotel occupancy(we understood for the period of the year), rather then that truly an amzing Reception staff. Another plus point compared to 2 years ago are the renovated restaurant (Beach restaurant) which were much more aesthetically pleasing and the Bar in the Lobby and terrace. A special mention to the entire Restaurant team: friendly but never pushy , who always approach with the right balance, friendliness. I remember in particular the elegance and professionalism of the waitress Rossana, who served us at lunches by the beach and the spontaneous and sunny smile of Giorgia.To mention also the Head of F&B Ciro a truly Italian gentleman who run the place with a lots of passion. The buffet cuisine proved to be of excellent quality, quantity and above all a vast choice, more regarding fish than meat. Excellent starters of all kinds, side dishes, main courses and desserts. In any case, it is a resort and a location that remains in the hearts of my wife and me. Rooms maybe needed a fresh start but i am sure that Belmond will revamp in the courses of the years. One thing is certain: we will be back!