Kamenoi Hotel Aso Park Resort( Old:Hotel Aso no Tsukasa ) Reviews
Kamenoi Hotel Aso Park Resort( Old:Hotel Aso no Tsukasa )
1230 Kurokawa, Aso City, Kumamoto Prefecture, 869-2225, JapanView Hotel Details
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Kamenoi Hotel Aso Park Resort( Old:Hotel Aso no Tsukasa ) Guest Reviews
4/5
Very Good
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(69)
Positive reviews(26)
Reviews with photos/video(10)
Awesome stay(8)
Awesome rooms(8)
Relaxing hot springs(6)
Tasty dinner(6)
Friendly owner(4)
Negative reviews(2)
Guest User
South Wing Renewal Standard Twin Room (With Private Bathroom)(Non-smoking)
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Our stay at the hotel is great. The room is clean and big. The dinner and breakfast is superb with variety of food to choose. The onsen is very big.
6/10
Response from Property: Thank you very much for staying with us and for taking the time to leave a review despite your busy schedule.
We are delighted to hear that you were satisfied with your stay.
We will continue to strive for the best service and improvements, ensuring that our hotel brings joy to our guests whenever they visit.
We sincerely appreciate your continued support of Hotel Aso no Tsukasa.
Keng Long
North Wing Japanese-Western Style Room (With Private Bathroom)(Non-smoking)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 26, 2024
NIce and great hotel. Breakfast and dinner buffet come with lots of selection.
Response from Property: Thank you very much for staying with us and for taking the time to leave a review despite your busy schedule.
Our buffet is Japanese-style, offering a variety of Japanese, Western, and Chinese dishes, along with many local specialties from Kumamoto for our guests to enjoy the flavors of the region. If you have any requests regarding the selection, please feel free to share your feedback with us.
We sincerely appreciate your continued support of Hotel Aso no Tsukasa.
Akiya, ASO NO TSUKASA
Martin0225
North Wing Japanese-Western Style Room (With Private Bathroom)(Non-smoking)
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on May 14, 2024
Free hot spring! Great experience!
Response from Property: Thank you for your staying!
Our hot springs are one of our proud features, offering various types of spring qualities that are gentle and easy to enjoy. We hope you'll also take the opportunity to enjoy a meal with us on your next visit.
We sincerely look forward to welcoming you again.
Akiya SHIRAI
HOTEL ASO NO TSUKASA
Freeman 67
Main Building Japanese Room
Stayed in Sep 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 20, 2022
Dinner was great with fine local ingredient.
Room and service were good.
We are self-driving travelers. This hotel provides parking space.
William Seungdo Kwak
Boar Western Room
Stayed in Sep 2022
Family
1 review
2.0/5
Posted on Oct 31, 2022
1. Way overpriced
2. Facilities are TOO old
3. I don't want to stay in the hotel
Guest User
East Wing Accessible Room (With Private Bathroom)(Non-smoking)
Stayed in Oct 2024
Solo travelers
7 review
4.5/5
Great
Posted on Dec 26, 2024
There is a free breakfast and dinner buffet. Some of the prepared products are not delicious, but some dishes are excellent. The nearby restaurants are delicious.
You can buy souvenirs in the hotel, and you can also rent an additional family hot spring.
The room is spacious, but rather old-fashioned. Although the waiter does not speak English well, he works very hard to provide service and deserves praise!
Chose this hotel mainly for the nearby zoo helicopter service
But this zoo is really terrible. The animals are so pitiful that I almost shed tears.
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6/10
快哉
Main Building Japanese A (With Private Bathroom) (Non-Smoking)
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Nov 9, 2024
The location is about 20 minutes' walk from Aso Station, and it only takes five minutes by car. There are shuttle buses in the morning and evening, so you need to make a reservation with the counter in advance.
The name of the connecting train is not Asoji, it seems to be a series of hotel names, I forgot.
Once I took the shuttle bus from the hotel to the station, it looked like a private car. In short, it was not easy to identify the hotel shuttle bus from the station.
The breakfast and dinner buffet incorporates local specialties, which is okay. It’s no problem to be full. There are three public hot springs, each with different sizes. The open-air hot springs are ordinary.
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6/7
Guest User
Main Building Japanese A (With Private Bathroom) (Non-Smoking)
Stayed in Sep 2024
Travel with friends
8 review
3.7/5
Posted on Jan 1, 2025
There are few restaurants within walking distance. There are several hot springs to choose from, and they are spread out so it never felt crowded.
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Anonymous User
South Wing Twin Room (With Private Bathroom)(Non-smoking)
Stayed in Jul 2024
Couples
7 review
3.7/5
Posted on Aug 26, 2024
When I was in the room, I could hear a lot of noise and voices from outside, so that was a bit tricky.
The hot spring was pretty average.
The breakfast had a good variety, which was nice. The milk was really tasty!
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Response from Property: Thank you very much for staying at our hotel. We also sincerely appreciate you taking the time to post a review despite your busy schedule. We apologize for the discomfort you experienced with the airtightness of the room. We also apologize for the dissatisfaction with the hot springs. As we undergo renovations, we will gradually renew ourselves. We hope that you will continue to support Hotel Aso No Tsukasa. Hotel Aso No Tsukasa Shirai
Andy Lee
North Wing Japanese-Western Style Room (With Private Bathroom)(Non-smoking)
Stayed in Nov 2024
Family
32 review
3.5/5
Posted on Dec 29, 2024
The hotel has two types of rooms, old and new. They are clean and tidy. Breakfast and dinner are included for this stay. There is a rich variety of food. Xiaoya Ramen is provided in the evening. It is connected to Aso Station. The hot spring pool is a bit old.
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mak2246
Main Building Japanese A (With Private Bathroom) (Non-Smoking)
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The hotel has a hot spring hotel This stay for one night provided dinner buffet breakfast buffet overall quite qualified hotel staff very polite just met a hotel employee is a ********* exchange student, very considerate independent introduction to us The hotel's private hot spring allows our family of three to soak in the hot spring in a separate room but need to pay an additional 2000 yen / but only 50 minutes to enjoy need to return the room To another customer, and exchange student brother introduced us can have their own drive up to the volcano near the scenery, from the hotel first drive to Kusama Chiri need about 23 minutes or so rest for a lunch colleagues enjoy Scenery, and then you can drive about 8 minutes or so to the highest summit called Nakatake but note that you are not feeling well, it is not suitable to go, need to go through a post station for an additional 1000 yen
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Mjs1106
East Wing Accessible Room (With Private Bathroom)(Non-smoking)
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Dec 8, 2024
The parking lot is large and easy to park. There are three hot spring facilities to choose from. Free flow of alcohol is provided for dinner. There are many food choices but ordinary. The WiFi signal in the room is very weak.
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Guest User
North Wing Deluxe Japanese-Western Style Room (With Private Bathroom)(Non-smoking)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hot spring hotel has large rooms, spacious and clean, and the view outside is Mt. Aso. It comes with breakfast and dinner. Although there are not many varieties, they are all delicious. There are also a variety of unlimited alcoholic drinks for dinner, which is great! Very comfortable to stay.
Most of the reviews I saw before checking in were not very good, but my feelings after checking in were very different from the reviews. You really have to experience it yourself to know.
I stayed for 2 nights in a row and it was very comfortable for both days. It was a great value for money.
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Guest User
North Wing Superior Twin (Accessible) (With Private Bathroom)(Non-smoking)
Stayed in Oct 2024
Couples
14 review
4.2/5
Very Good
Posted on Nov 28, 2024
Although the room looks old, it is quite big, but I don't know why it is a little strange to give us a room for people with disabilities. The hot spring is also relatively old but overall comfortable
The buffet for dinner was very high quality and delicious. It was a pity that I didn’t have breakfast until 9 o’clock because I went to bed so late.
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CHINATSU3849
South Wing Twin Room (With Private Bathroom)(Non-smoking)
Stayed in Sep 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Oct 19, 2024
It's a bit inconvenient if you don't have a car, but the rooms are spacious and there is a hot spring. The windows are large and it was great to enjoy the view while drinking coffee.
The only thing that wasn't good was that the smell was a bit strong when I entered the room, so I had the window open until the morning. It would be nice if there was an air purifier or something.
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Response from Property: Thank you very much for staying at our hotel and for taking the time to post a review despite your busy schedule. We sincerely apologize for the unpleasant experience you experienced with the smell in your room. We will of course carry out thorough maintenance of the hotel, but also take our sense of smell into consideration when cleaning every day, and strive to provide the best possible rooms for all our guests. We hope you will continue to support Hotel Aso No Tsukasa. Hotel Aso No Tsukasa Shirai