Athabasca Lodge Motel

The fact that they were pet friendly

Fairly handy to town. Looked clean until I went to make coffee and found old coffee filter bag and dirty coffee machine. What else hadn't been cleaned? There was a truly horrendous chair in the room that I wouldn't dare sit in. Cracked faux leather with rips. Yuck, take it out and don't have one!

Very sneaky business, if i could give 0 stars i would. My coworker and I had to come here for work, since work plans change all the time, we had asked what happens if we dont stay all the nights.We were assured that we would get our money back if we dont stay all the nights. We signed the guest sign in sheet, only stayed for 4 nights and i expected my money to be returned to my credit card as promised. Nothing happens, they dont even call me to tell me whats going on with my money or that i had an appearent credit to stay there. I did not want the credit for many reasons, as they should of just done what they told us they would do if we didnt stay. I called to get my money back and he said that i signed a contract and he would not keep his word. Later to find out the contract says no refunds, so we have no choice but to stay here or else i dont get my money back. As a business very unprofessional to lie to customers and basically force them to stay at your hotel. Very rude customer service as well as i was talking to owner on phone. Dont waste your money here!!!!!