Guest User
January 31, 2023
Cannot really say anything good about this place. First of all there was no AC in our room (unlike promised), so we had to change rooms mid trip because in the 38 degrees the room felt extremely humid and uncomfortable to sleep in. Communication was difficult since none of the staff members we encountered spoke any english neither smiled and when asked "do you speak english?" the reply was either the word "German" or a shoulder shrug. Fortunately my partner spoke Hungarian, but even then all questions where answered in a very rude way, definitely could not imagine being in a 4* hotel. The spa was also not worth visiting, couple of saunas and two swimming pools. Outside jacuzzi looked cool, but unfortunately did not have any water inside... Staff at the spa did not speak any english either and definitely did not smile. All in all this hotel is not worth visiting again, it is sad because the views are great!