BBQ Hub Ella

We recently stayed at a hotel in Ella and had a wonderful experience. The room was impeccably clean and comfortable, making for a relaxing stay. The staff members Lasitha, Kavindhu, Ridmika, Imesha, and Abeykoon were incredibly humble and attentive, ensuring all my needs were met. Their warm hospitality truly enhanced my visit. Highly recommend this lovely place!

The pro’s: - Staff all very friendly and kind, helpful with carrying luggage up the stairs, nice welcome drink - Location is very convenient for Ella town, five min walk to main street and lots of shops on the way for waters/ supplies etc - Good strong WiFi and A/C in the room - Quiet at night allowing for two good nights’ sleep - Hot water in the shower (although sometimes a little too hot!!) - Breakfast was plentiful, good omelettes, french toast, waffles, fruit, juice, tea/ coffee. Quality of coffee better than other hotels in Sri Lanka but still not barista level! - They very kindly gave us a free transfer to the train station in their (large) tuktuk which fit all of our luggage! The con’s: - The room we stayed in (I think standard double) was very small. We had some larger pieces of luggage and had to rearrange the room to make space to have them both open. Very little floor space, only have a bedside locker on one side - The bedding was stained and torn in places, making it feel shabby and old. The towels were of similar quality - thin and very old, faded white/ grey colour, not very inviting to use - The bathroom had very limited surface space/ hooks to place toiletries or bags. Even to hang towels there was one bar which just about fits one bath towel but it’s almost hanging above the toilet. Toilet roll holder fitting very loose and fell off repeatedly when using it. - The main spotlight in the entrance way to the room was not working when we arrived and the room is already quite dark so we asked them to fix it. The staff member seemed a little confused as to why we needed this fixed when the other lights were working, but it was the only light for the wardrobe/ mirror/ where had laid our luggage out. In fairness, they fixed it right away when we asked them to. - At night there was no-one at the desk when we wanted to ask questions about the breakfast time (as we hadn’t been told during check-in and it wasn’t written down anywhere). The place felt like a ghost town and there was not a hint of any security. Sri Lanka is pretty safe but I still think it would be nice to have someone on the desk just to keep an eye on things and also to help guests if they need anything