The H Boutique Hotel

We stayed at the H Boutique Hotel so as to visit the Christmas at Chatsworth experience (brilliant BTW) but although the hotel ought to have been excellent there were too many “fails”. Summary: LIKES- a large double aspect room which was modern and comfortable. The staff were very friendly and did their best to help and engage at all times The hotel was central in Bakewell and so it was easy to walk and explore all the shops cafes etc. DISLIKES- the heating and plumbing were not functional. The room was heated by a hot air system which was noisy and not particularly efficient. Also, it switched on and off automatically through the night which woke us up. The hot water was only ever warm (not hot) and the shower was just a trickle. It’s a shame as the bathroom was modern and expensively fitted so why didn’t it work properly? It was cold weather while we were there and we never really felt warm at any time during our stay. The catering arrangements are also very odd. Apparently the attached tea room where we had breakfast is a separate business and although the girls were friendly and helpful it didn’t help that it was so cold in there. The reception area of the hotel to which is adjacent opens directly on to the street so every time the door opened an icy blast came through. When we left the chap on reception was wearing an anorak to keep warm! Parking is a bit of a lottery as you have to use public car parks which are patrolled by fiercely efficient car park attendants. And if you arrive on a Monday as we did, all the surrounding streets are closed off for the market so it’s impossible to actually get to the hotel with your luggage until 7pm. SUMMARY- a pleasant and modern hotel with helpful and friendly staff but clearly none of them are trained hoteliers with the experience to manage guests’ expectations. Great potential, sadly unrealised at the moment. We wouldn’t return.

Really loved our stay here. 2 adult, female friends. They upgraded us to a suite. So spacious, great natural light, huge bathroom. Great customer service. Centrally located, restaurants within walking distance. Next to a grocery store. 12 minute drive to Chatsworth House. Sad we only stayed for one night. Will for sure return.

Visited in October for a birthday and business trip. A well presented boutique hotel perfectly situated in the middle of Bakewell. Modern decor, Dave (the manager) ‘very’ chatty and friendly, our room was a great size with walk-in wet room. Rupert in the bar/restaurant was the best staff member- very Attentive, polite and went above and beyond to make our stay perfect. Excellent . Downside- no hotel parking but public carpark literally across the road. Will define be returning. Great cheese n Beer/gin shop next door too!

The hotel is perfect, spotlessly clean, beautiful room, everything I could need was on hand, and the staff are delightful. I really couldn’t have asked for a more perfect stay in a better place. Highly recommend to anyone who wants a glorious respite break in the beautiful Peak District.

This hotel is second to none in our opinion. The rooms are so beautifully clean and set out amazing . The staff including Helen and the two nicest guys you will get to meet ( Rupert and Olly) were all so friendly and could'nt do enough to make our stay incredible . The outside seating area is great for enjoyin a drink while people watching . We will definitely be going there again . Also the food was stunning .