Mercure Baku City Reviews

Its a new hotel but the location can be a bit better as its around 10 minutes from Nizami main street

The front desk were reluctant to provide additional water bottles. I had the family suite booked and still they were reluctant to provide more than 2 bottles of water which was pretty annoying. The breakfast area was too crowded and I guess to address this the breakfast timing should be 7:00 to 10:30, closing up at 10:00 is making it too crowded between 9:30 and 10:00 and the moment it is 10:00 you will find the restaurant people winding and talking all things inside. Too much chaotic and rude.

The customer service was very bad, there very lazy and last day very request for early breakfast and they said ok, and morning we are waiting but didn't come after that left with out breakfast because we have early flight Really Disappointed

Really good location - the hotel was clean and staff were friendly. Breakfast was good

Good location, great services, would recommend

All good

The hotel is very clean. I like the makeup mirror in the bathroom. The toiletries have a nice scent. The front desk service is very friendly. It is not far from Central Park, but I couldn't find a gym or swimming pool. In short, it is a very trustworthy hotel and you can book it with confidence.

The room was 1007, which was very bad. It was small and cramped. There were two windows, but when I opened them, I saw the wall of the building opposite. Check-out was at 12 noon, but the front desk called me at around 11:40 to remind me. First review. This hotel is not worth choosing

A few words to add: the cleaning is excellent and the bellboys are very attentive. If you don't have a local phone card, they can help you call a taxi on Bolt. They are very patient and enthusiastic.

Very close to the subway station, one of the best hotels in the area, but don't expect too much except for the top five-star hotels. Baku is small and you can walk hard.

You feel like a host, not a guest. All employees are very friendly.

Especially the breakfast is excellent

Good but average quality

Very cost-effective