The Plaza Hotel Balanga City

I would be kind to say this was the worst hotel I ever stayed at. This hotel was despicable. This hotel is filthy. The air conditioning only stays on for 10 min at a time and there is NO circulation. all night long I had to turn it back on or suffer in very hot conditions. Stayed here for 4 days and 3 nights for business and pleasure with two families .. ie I paid for two rooms. The best view was old block walls right outside your window, with rusted out A/C units whirring away but accomplishing nothing. when asked if we could get a room with a view, they laughed at us and said we needed to pay double, even though the hotel was basically empty. I am really into Japanese food, and that is why we stayed there without thinking about it. Well there is NO Japanese restaurant, unless you wanted the coffee shop to make it for you .. ummm NO thanks. The SO called Included breakfast was a complete JOKE. they have a full menu but could not make anything because the cook was too lazy to make. Even pancakes ... Nope too hard. No chicken, no cheese, no fries, no bread most days, no orange juice, no other juice ... but you could get coffee lol .. it is a coffee shop, I think. As for the room, no towels, no shampoo no toothpaste, no toilet paper, no body wash .. there was a left over used bar of soap stuck to the counter .. but I am NOT touching that. No hand towels, no face cloths, if you wanted a shower cap it was charged as an extra. You need to give a 1000 deposit in case you do damage to their threadbare grey dingy towels .. Um they should need to pay us to use them. In conclusion, you should never recommend this hotel to anyone and you would be best served to remove your logo and reputation off of it. This is not even suited to your worst enemy, because you could never hate anyone that much. oh yes .. I am disabled and cannot climb stairs, but they decided to take the only elevator off line for service at 6PM to Midnight. that sums it up.

Good place to stay.

Bathroom filthy never been cleaned shower floor stained and dirty vanity never been cleaned soap scum and stains They do not cater breakfast for. Europeans mainly Filipinos Last morning told me no food suitable for me had fast food outside

We wanted to express our deepest gratitude for making our son's first birthday celebration truly special. The stay at Plaza Hotel was delightful, and your warm hospitality made us feel at home. Additionally, the events place provided the perfect setting for our son's celebration. Thank you for your excellent service, attention to detail, and for creating wonderful memories for our family. We appreciate your contributions to making this day unforgettable.

| really love the plaza hotel were in | feel comfortable and safe all the services are good specially the employees are respectful and helpful the plaza hotel was so clean from the entrance to the room.