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Rooms are beautiful and spacious but the policy of the length of stay that we were made unaware of when we booked here was a negative and made it so my boyfriend and I were unsure if we were to stay here again. Other than that the resort was beautiful

I see Monte every morning when I get my car and head out to work. He’s always super pleasant to talk to and helps me out whenever I need it. I see a lot of people in my travels and he’s always struck me as someone who cares and is willing to go the extra mile. Thank you, Monte!

We stayed here for six nights in early October as part of a vacation to Arizona where we saw the Arizona Cardinals-Cincinnati Bengals NFL game and also took a day trip to see the Grand Canyon/Sedona/Oak Creek Canyon. This hotel — and the staff — might have been the best we've encountered on a U.S. vacation. The pool was big and wonderfully refreshing (highs were 97-99 degrees while we were there), and plenty of towels were available at the pool every day. There was a restroom next to the pool (we've stayed at places where this isn't the case, and it's incredibly inconvenient). The hot tub and fitness center were near the pool and looked nice, but we didn't use either. Our suite was big and the balcony was nice, everything worked like it was supposed to. We only ate breakfast at Agave, the on-site restaurant, but the Huevos Rancheros was beyond amazing. Hashim was our server all 3 times we ate there, and he was terrific; friendly, helpful, and went above and beyond repeatedly with his service and kindness. Ditto Jim driving the shuttle, and Dominick working the front desk when we checked in and driving the shuttle. They offer free shuttle rides (though you should tip) anywhere within a 5-mile radius. As is custom for my wife and I, we went to a grocery store nearby when we arrived to stock up on drinks, snacks, etc. Jim helped bring the groceries up to our third-floor room, and he and Dominick offered plenty of tips and helped whenever possible. We are Marriott Bonvoy members, and that came in especially handy on this trip. In addition to using points to pay for the stay (we still had to pay sales tax & a daily resort fee), we received a daily $30 restaurant credit & free bottled water whenever we wanted it. The landscaping was solid (plenty of palm trees, which I love) and cactus plants throughout. The setting, with the McDowell Mountains to the east and TPC Scottsdale right next door, was good as well. There really isn't anywhere you can go (restaurants, shopping, etc.) within walking distance, so either rely on the shuttle, drive and pay the $20/day parking fee (we opted not to) or Uber/Lyft everywhere. The parking fee kinda stinks because the location really doesn't call for it unless TPC is hosting an event. Finally, housekeeping was really, really good (daily service, which is increasingly rare) and the rooms, furniture, and bedding were all clean and in good shape. Just an incredible experience from start to finish. When/if we have reason to visit the area again, we'll definitely stay here, and I'd highly recommend this place to anyone staying the Phoenix area for any reason.

Have just spent nearly 2 weeks in this hotel and had a very pleasant stay. The rooms were very clean with everything you would need and the pool area was also well kept and was never too busy and had pleasant background music. Thank you to Breanna the Manager for her assistance with a few minor issues we had at the beginning of our stay. The hotel restaurant The Desert Pony was excellent, we had a delicious breakfast there every morning. All the team are great! Special thanks to our server’s Naja & Alan who looked after us so well!

This is my second time at this Hotel with my family. The staff provided excellent service and were very courteous upon arrival and with any questions I had. The room was clean and large. It has been updated nicely with granite and tiled shower, and nice furnishings. As with most Embassy Suites, there is a sitting tv area with fridge, sink, microwave, and small dining table. I had a pool and mountain view, which was nice. I didn't use the pool, but families appeared to enjoy it. There's really nice sectional seating with fire pits next to the pool, which would be great when it gets cooler. I enjoyed the evening reception which was better than the 1st time. Due to covid restrictions being lifted, they provided light snacks, such as cheeses, veggies, chips, and a few dips. There is a two drink limit per person, and it's free. The morning breakfast is always a nice perk and very good. I gave this hotel four stars only because it is an older hotel, but it's still very charming. I definitely will be back again.

We stayed in this hotel for 3 days at the start of our holiday. We were very pleased with the service in this hotel. All the staff were very friendly and helpful, especially Gema, Liz and Margie who made us feel very welcome. Nothing was too much trouble for them. It was our Golden Wedding Anniversary while we were there and the staff secretly put Prosecco, chocolate coated strawberries and a congratulations card in our room. We were very touched by this kind gesture. Our suite was very nice. The food in the restaurant/bar was excellent. A nice surprise was the outdoor pool area which was spacious and well maintained. All in all we would recommend this hotel. Thank you Scottsdale Old Town Marriott. From Dr Steve and Sue Lloyd ( Wales, UK)

I loved everything about this hotel! It was clean, well maintained and safe. (Safety is big for me traveling alone). I watched the sunrise at one end and set at the other each day over the mountain ranges. I LOVED the adults only hottub. The rooms were incredibly spacious with many windows. The front desk staff were ALL so friendly and helpful. Tim from maintenance was so friendly in passing. I enjoyed the company in the hottub and fire pit. I love the reasonably priced little store on the property. The other guests were very pleasant. I will be back for sure.