Guest User
August 8, 2024
The hotel experience was super bad. The front desk called and used an interpreter to inform me that the check-out time was 12 o'clock. Because I couldn't understand and there was no communication, the power was cut off as soon as the check-out time was 12 o'clock. I went there for breakfast around 9:50 and saw that they were already collecting the plates. I was told that there was no more food. When I checked out, the front desk didn't let me go and asked me to wait for 5 minutes. I told her that I called Didi to help me hurry up, but they hesitated for a long time and didn't say anything. I translated for her and wanted her to hurry up, but the front desk translated it to me first and said that I had to wait for her to check the room. Later, I cancelled the order because I was waiting for Didi. The front desk didn't even apologize...
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