Ulu Segara Luxury Suites & Villas

The hotel is located in Warutula, which is a bit remote, but there is a shuttle bus to the collection shopping mall. The rooms are very large with a large balcony facing the sea. The service is warm and thoughtful

We stayed in this hotel for four nights during this trip. I first noticed it because of a live streamer's recommendation. He kept shouting "OMG" in the video. When we actually checked in, we had to say that our room was indeed worthy of this exclamation. However, we can't believe the live streamer's words. He said that it was very close to the beach of Ritz-Carlton and Kempinski from the hotel, but when we actually walked, we found it difficult. The sand there was rough and thick. If you stepped on it, you would sink into it. If you walked barefoot, you would feel stinging and you couldn't complete this journey at all. After playing at Ritz-Carlton, we really didn't have the courage to walk back to the hotel, so we had to take a taxi. If you want to take your children to the beach, there is a good place to go. There is a wild beach on the right side of the hotel with relatively fine sand. But this hotel is relatively remote, and the starting price of taxis is higher than that in the city. So we basically solve our three meals a day in the hotel. Just in time for the fifteenth day of the first ***** month and Valentine's Day, the hotel launched a theme dinner package. The environment was very atmospheric and the price was reasonable. It didn't raise the price because of the festival. This is really conscientious. The hotel does not have many types of breakfast, but fortunately there are some changes every day, which is a little different from the overall luxury positioning of the hotel. In addition, the BEACH BAR was closed for three days, which also reduced our holiday experience. However, the hotel staff was very enthusiastic and helped us a lot in many small details. In general, if you simply pursue the ultimate hotel experience, this place may be a little bit lacking. But considering the price and overall service, I am still quite satisfied with the price-performance ratio, and there is not much to complain about.

There was blood on the quilt! So disgusting. The water temperature control head in the bathroom was broken, and it fell to the ground when adjusting the water temperature. It was very difficult to use. The staff would come in to fix the phone during the break time of the guests in the room. Yes, the phone was also broken, and we didn't ask for it to be fixed, but they still fixed the phone in my ear while we were sleeping. The overall experience felt like a cheap hotel for 200 yuan.

The room is very big, the balcony is also very big, every day when I open my eyes in bed, I can see the sea, and the view is wide, which feels very good. The staff here are very warm and friendly. There is a free car to the market every day, which is also very convenient for shopping.